AAA Danbury - Danbury, Connecticut

Paul P.

Went there with my wife to get her name changed after she noticed that the DMV had misspelled it... The staff there is amazing... Not only did they make the name correction, they also noticed that the address had been misspelled also. We didn't have an appointment but, they still helped us after a brief wait. (Try doing that at the CT DMV) I can't say enough good things about the staff here. I have been here on a few other occasions and have never had a bad or mediocre experience. Every visit here has been awesome.

Rebecca D.

Absolutely useless. Ive paid for this service for years and I finally needed help, my battery died and I needed a new one, I call, they send someone to my house, there was ice on my driveway so he said he could drive up in his 2 wheel drive car (why is AAA, a company that's supposed to help people in distress sending a 2 wheel drive car), he said he couldn't walk up the last 20feet, even though I did no problem, and he wouldn't sell me a battery because it's policy that they have to test the old battery first?! Why? I have to pay for the battery, he had one with him but refused to sell it to me because of AAA policies. I'll be cancelling my service

Noah F.

What a surprisingly pleasant experience! Staff is incredibly friendly, helpful, attentive and kind. Many services offered of which I was unaware prior to arriving. Location is well kept and managed, organized and decorated in a fun and engaging manner. I got my international driver’s permit and now I actually can’t wait to have to go back for something else!

MD S.

Went to AAA to get my international drivers license and they were very fast and helpful!

gina Q.

Great place to get an international driver's license, or to save the hassle and get your precheck

Eva H.

I recently spoke with a Danbury AAA Travel Agent by phone. First thing that pleasantly surprised me was that he answered the phone immediately, spoke clearly AND identified himself right away. Who does that anymore?!

Further, his knowledge, experience and willingness to help were quite refreshing. He not only answered my questions but anticipated my concerns and addressed each fully. He was more interested in my having a trip that I would enjoy and stay within my budget rather than earning his commission at my expense.

Mark - YOU'RE THE BEST!

UPDATE - Went to AAA office; little disappointed. The service person was lovely, but couldn't give me what I wanted. Unfortunately, AAA no longer offers, "books," with info on travel for the different states. Nope - they've gone digital on that. I prefer holding a book in my hand and perusing at my leisure. Oh, well, c'est la vie. On the other hand, the woman who helped me offered a discount on parking! I never even knew that existed. WOO! HOO!

Kevin S.

I went to AAA Danbury yesterday to apply for TSA Pre-check. I was already aware of a membership issue I had where my single membership was split into two primary memberships costing me more money. I had planned on asking if it could be taken care of once the TSA stuff was finished. As soon as Christian saw the problem, she made a phone call and took care of it right away without me ever asking and before moving on with the TSA issue. She even got a partial refund for me!! She did all of this with a smile and a great attitude the entire time. Christian is the perfect example of what customer service should be and AAA Danbury is lucky to have her!!

Saudia T.

I went to get my IDP today and the process was simple! Getting passport photos somewhere else might be cheaper (I paid $10) but for ease and simplicity, I got them taken here! Process was quick and simple. Customer service was great. Thanks.