AAA Enfield Tire & Auto - Enfield, Connecticut

Address: 25 Hazard Ave Suite 2B, Enfield, CT 06082, United States.
Phone: 8607414900.
Website: cluballiance.aaa.com
Specialties: Auto repair shop, Brake shop, Insurance agency, Oil change service, Tire shop, Travel agency.
Other points of interest: On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Oil change, Mechanic, Toilet, Appointments recommended.
Opinions: This company has 349 reviews on Google My Business.
Average opinion: 4.5/5.

šŸ“Œ Location of AAA Enfield Tire & Auto

AAA Enfield Tire & Auto 25 Hazard Ave Suite 2B, Enfield, CT 06082, United States

ā° Open Hours of AAA Enfield Tire & Auto

  • Monday: 7:30 AM–6 PM
  • Tuesday: 7:30 AM–6 PM
  • Wednesday: 7:30 AM–6 PM
  • Thursday: 7:30 AM–6 PM
  • Friday: 7:30 AM–6 PM
  • Saturday: 7:30 AM–4 PM
  • Sunday: Closed

Overview of AAA Enfield Tire & Auto

AAA Enfield Tire & Auto, located at 25 Hazard Ave Suite 2B, Enfield, CT 06082, United States, stands out as a comprehensive one-stop shop for all your automotive needs. With a phone number readily available at 8607414900, customers can easily reach out for assistance. Their online presence is robust, with a detailed page available at cluballiance.aaa.com, offering insights into their various services and operations.

Key Services and Features

AAA Enfield Tire & Auto offers a broad spectrum of services designed to cater to every aspect of vehicle maintenance and repair. Their specialties include:

- Auto Repair Shop: Expertise in diagnosing and fixing a wide range of vehicle issues.

- Brake Shop: Ensuring your brakes are in top condition for your safety on the road.

- Insurance Agency: Providing insurance solutions tailored to meet your vehicle needs.

- Oil Change Service: Keeping your engine running smoothly with regular oil changes.

- Tire Shop: Specializing in tire replacements and maintenance to ensure safe driving.

- Travel Agency: Offering travel-related services, demonstrating their commitment to customers' overall well-being.

What truly sets AAA Enfield Tire & Auto apart is their commitment to customer experience. With on-site services, a wheelchair-accessible car park, and a wheelchair-accessible entrance and toilet, they prioritize inclusivity. Customers can expect quality work, from mechanics to oil changes, and the convenience of appointments recommended to ensure timely service.

Customer Satisfaction and Accessibility

Customer reviews highlight the exceptional service offered by AAA Enfield Tire & Auto. One review mentions how polite and helpful the staff were when towing a car, and how efficiently the repair was completed within two hours, easing the worry of being without a vehicle for days. This reflects the high average opinion of 4.5/5 stars, underscoring their dedication to customer satisfaction.

Key points of interest include the availability of services like oil changes and tire replacements, alongside the convenience of wheelchair-accessible facilities. This makes AAA Enfield Tire & Auto a go-to destination for both regular maintenance and emergency repairs, especially for customers with mobility challenges.

Recommendation for Potential Customers

For anyone seeking reliable automotive services with a focus on customer care and accessibility, AAA Enfield Tire & Auto is highly recommended. Their comprehensive suite of services, combined with an accessible location and a strong customer satisfaction rating, makes them an ideal choice for your vehicle needs.

To experience their exceptional service firsthand, consider visiting their website at cluballiance.aaa.com. Whether you need a routine oil change or urgent repairs, their friendly staff and wide range of services are ready to assist you. Don't wait; take a step towards hassle-free vehicle maintenance today.

šŸ‘ Reviews of AAA Enfield Tire & Auto

AAA Enfield Tire & Auto - Enfield, Connecticut
Kelli K.
5/5

My car was towed here today. The lady at the front desk was polite and helpful. My car was fixed and back in my possession in under two hours . I thought I wouldn't have a car for a few Days and was so relieved how quick it was .

AAA Enfield Tire & Auto - Enfield, Connecticut
Nancy C.
2/5

I recently had an oil change and tire rotation. Everything was well. Four days later, I got a message on my car that the tire pressure needed attention . I went back to AAA to ask them to check the tire pressure and they told me that there was only one person and they couldn’t do it. Come back after work. I went back after work, the attendant was on her phone for a good 2 to 3 minutes before she acknowledged me and then she said to me oh I’ll show you how to check it yourself . I will show you how to check the first tire, then you can do the other 3 yourself .Seriously I’m paying 180 something dollars a Year for them not to check my tire pressures after I was just there less than a week ago and they did tire rotations. incredibly disappointed.

AAA Enfield Tire & Auto - Enfield, Connecticut
Sam I. A.
1/5

Hello,

I already sent an email to [email protected]
I am writing this as I sit in the AAA location in Endfield CT. My appointment is today at 4pm and I arrived early. Cassidy the service advisor and from what she said ā€œassistant managerā€ was very rude. This isn’t the first time I’ve received this treatment from her and I feel it needs to be addressed. When a customer has questions they should be answered in a professional manner without attitude and when the customer walks away she should not be speaking about them to another associate at the desk. I’m literally sitting here facing her watching her speak about me to Rebecca which is very unprofessional. I came in with a coupon off your website and there seemed to be an issue with that being honored and if that’s the case then you shouldn’t honor coupons. I am also a member and should be treated as one due to my loyalty and this is the only location I go to but as of noble it may be my last time here due to the customer service I keep receiving from your so called ā€œassistant manager.ā€ I do not understand how you have someone like this as an ā€œassistant managerā€ representing this company.

Samantha

AAA Enfield Tire & Auto - Enfield, Connecticut
don W.
3/5

Explained to the person behind the counter that I am hearing impaired and asked him to speak up and look at me when talking to me. He kept looking away while talking and refused to speak louder. Granted it's not his fault I am hearing impaired, but he could have showed more consideration and kindness. I have been with AAA for some time, that may change.

AAA Enfield Tire & Auto - Enfield, Connecticut
Migdalia R.
5/5

Excellent service. Cassidy was professional, thorough and friendly. I was very stressed due to a problem with two tires late at night, leading to have the car tolled and spending the night in a hotel, and she was very kind and supportive.

AAA Enfield Tire & Auto - Enfield, Connecticut
Peter D.
5/5

Can't say enough about the outstanding service performed by Enfield AAA. Antonio is a true professional , courteous, and a credit to your company.

AAA Enfield Tire & Auto - Enfield, Connecticut
venuscjp
5/5

Made an appointment for a license renewal, and it was so quick and easy! It was only 12 minutes start to finish. Erica in the DMV section was fantastic! She's professional, knowledgeable, and very personable. Don't waste your time at the DMV, make an appointment at AAA Enfield and they'll get you in and out with no waiting in lines or hassle!

AAA Enfield Tire & Auto - Enfield, Connecticut
Tina C.
1/5

Had my car towed to AAA Tire & Auto on Hazard Ave on July 5th at approx 1:30pm to have a simple battery replacement. Was told they were short mechanics and really busy. Would get to it until the next day (Saturday). Called twice on Saturday, once at 2'sh and was told again, short mechanics and really busy and they would get to it. Called again near 4 and was told it looked like they would get to my car next. Asked what time they were opened until and was told 6pm. Called back at 5:15 and got a recording that the office was closed. Closed on Sunday, and opens again on Monday at 7:30. Three days without a car for a simple battery. PATHETIC. Will NEVER go to this place for any kind of Auto issues again. Still don't have my car back!

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