Greener Travel Co. LLC. - Washington, District of Columbia

Vy N.

I used Greener Travel recently for a 12 day trip to Costa Rica, and am so glad to have the assistance in planning the trip. My friend and I wanted to have a getaway after having a crazy year working as healthcare providers in NYC during the pandemic. Since we both were vaccinated, we took the chance to do a trip to CR knowing we would be safe since it was mostly all outdoors. Ami took his time to listen to what we wanted out of the trip in terms of budget, location, activities, hotel experiences, safety, and transfer services. He took into consideration everything we talked about and even accommodated for our specific asks in hotels. Yes, you could book everything yourself, but having someone we could be in constant contact with and was able to get on the phone immediately when we ran into issues was stress relieving. For example, the shuttle service that was booked had not arrived in the time we reserved, so I contacted Ami, and he called the company directly and was able to handle all the customer service issues for us. There was no need to get on the phone and deal with a language barrier and being placed on hold. Luckily, our driver happened to be there the whole time, he just had the wrong names on his sign.

Ami created a great itinerary for us, and it was really nice to have everything planned out in detail. He made great recommendations that we probably wouldn't have considered. Normally, I'm the type to do tons and tons of research and do all my booking, creating my own detailed itinerary. But this was the perfect respite after a crazy year, and Greener Travel made planning effortless. All we had to do was make sure we were ready at the times noted, and we were off for an adventure everyday! We knew we wanted some downtime, so Greener Travel made sure to include "relaxation" days for us through our 12 day itinerary. Communication was great and reliable. We had such a good time and love Costa Rica, and thankful to have Greener Travel to assist us. One more thing, If you're adventurous, definitely do the rafting and rappelling in Arenal! It was our favorite adventure day!

Gal F.

Ami set up an amazing itinerary for a Costa Rica trip. The excursions we're all superb with amazing tour guides, the shuttles we're at time and his tips saved us a lot of time and money during our trip. We were very calm and relaxed during our stay a lot thanks to Greener Travel. Would definitely recommend.

Brian L.

STEER CLEAR OF THIS TRIP ORGANIZER!!!

This is a review of the Jewish Young Professionals trip based on my experience on the summer 2019.

This trip organizer is entirely unreliable and knowingly lies to potential participants. Various participants were lied to about everything from the age group of the trip, to accommodations of allergies, to accommodations of shabbat and kashrut observance. This trip is also overpriced for the quality and full of hidden costs. On the trip I was on it is laughable how far removed the original itinerary from when the trip was "called" was from the actual itinerary which we received just days before the trip.

First a couple of things regarding safety. One day we went white water rafting, the rafting company specifically breaks the trip with lunch to ensure everyone has high energy levels throughout. Greener went out of his way to have the rafting company skip the lunch portion which resulted in exhaustion in many of the group members and even a boat flipping over towards the end. This was despite the rafting company raising concerns and the group members protesting the decision.

There was a trip participant with several severe food allergies. I will spare the personal details but anyone involved with operating a tour group knows that these are without exaggeration life and death issues. Greener was emailed beforehand indicating the full list of allergies. During the trip the participant twice had to use an epipen due to mishandling of this, and multiple times on top of that had to wait until after the rest of the group had eaten for food to be made as Greener did not make arrangements for this in advance. MOST CRITICALLY Greener admitted to not even having read the allergy list because it was "really long"

For those shabbat observant this is not the trip for you. Greener repeatedly confirmed no driving on shabbat, and within 2 hours of shabbat starting asked everyone to get into a van. Greener had made excuses here that he is "saving your life" which trumps shabbat. This is obviously not valid, and on top of that would not explain why it was necessary to lie about this both before the trip and even an hour before shabbat. I really cannot fathom why Jewish observance would not be respected.

In the interest of keeping this readable I've limited myself to a small number of examples, but this is honestly the tip of the iceberg. If you would like to hear more please feel free to message me directly and I'd be happy to answer questions you have or put you in touch with other trip participants.

My recommendation to the tour operator would be to value the safety and needs of his customers over the value of a dollar, and stop organizing trips immediately. If you want to personally travel for free try a GoFundMe or maybe beg for money.