Ciao Italy Tours - Staten Island, New York

Address: 1368 Clove Rd, Staten Island, NY 10301.
Phone: 183514300.
Website: ciaoitalytours.com
Specialties: Tour agency, Sightseeing tour agency, Tour operator, Tourist attraction, Tourist information center, Travel agency.
Other points of interest: Online appointments, Onsite services, Appointment required.
Opinions: This company has 19 reviews on Google My Business.
Average opinion: 4.8/5.

📌 Location of Ciao Italy Tours

☎️183514300

⏰ Open Hours of Ciao Italy Tours

Monday: 9:30 AM–5:30 PM
Tuesday: 9:30 AM–5:30 PM
Wednesday: 9:30 AM–5:30 PM
Thursday: 9:30 AM–5:30 PM
Friday: 9:30 AM–5:30 PM
Saturday: Closed
Sunday: Closed

Okay, here’s a detailed overview of Ciao Italy Tours, presented in a formal and helpful tone, adhering to your specifications:

Ciao Italy Tours: Your Gateway to Italian Experiences

For travelers seeking an authentic and expertly curated experience of Italy, Ciao Italy Tours emerges as a premier choice. This dedicated tour agency, strategically located at Address: 1368 Clove Rd, Staten Island, NY 10301, offers a comprehensive suite of services designed to transform a dream Italian vacation into a memorable reality. Their commitment is deeply rooted in Italian culture and travel, providing a significant advantage in crafting truly immersive itineraries.

Specialties and Services

Ciao Italy Tours operates as a multifaceted travel specialist, encompassing several key areas. They function as a sightseeing tour agency, meticulously planning excursions to Italy's most iconic landmarks. Furthermore, they operate as a full-fledged tour operator, handling all aspects of travel, from flights and accommodations to transportation and activities. Their services extend to providing valuable tourist information center guidance, ensuring clients are well-informed and prepared for their journey. Essentially, they are a complete travel agency dedicated to Italy.

Location and Contact Information

Conveniently situated in Staten Island, New York, Ciao Italy Tours’ physical location allows for close interaction with clients and a deep understanding of the North American travel market. Clients can easily reach them via telephone at Phone: 183514300. For more detailed information and a comprehensive exploration of their offerings, visitors are encouraged to explore their Website: ciaoitalytours.com. The website features detailed tour packages, accommodation options, and helpful travel resources.

Key Features and Considerations

Online Appointments: Ciao Italy Tours offers the convenience of scheduling appointments online, streamlining the planning process.
Onsite Services: Personalized consultations are available at their Staten Island location.
Appointment Required: To ensure dedicated attention and tailored planning, an appointment is typically required for consultations.

Client Feedback and Reputation

Ciao Italy Tours has garnered a strong positive reputation within the travel industry. The company currently holds 19 reviews on Google My Business, reflecting a consistent average opinion of 4.8/5. This high rating suggests a commitment to exceptional service, knowledgeable staff, and a genuine passion for Italian travel. The feedback indicates a level of expertise that resonates with discerning travelers.

Concluding Recommendation

For anyone contemplating a trip to Italy, Ciao Italy Tours presents a highly recommended partner. Their deep-rooted connection to Italy, combined with their comprehensive services and positive client feedback, positions them as a trusted and reliable resource. We strongly advise potential travelers to visit their website at ciaoitalytours.com to explore their diverse tour offerings and schedule a consultation. Let Ciao Italy Tours help you craft the Italian adventure you’ve always dreamed of

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👍 Reviews of Ciao Italy Tours

Ciao Italy Tours - Staten Island, New York

Cathy I.

5/5

If you are looking for a company to help plan a trip to Italy, you won't find a better company! Ciao Italy is in Italy. Italy is what they sell and they are experts. When I have travelers looking to tour Italy, I contact Ciao Italy. Catherine Inness, President of Tours and Cruises Unlimited.

Paul-A P.

4/5

So far, the trip has been very good, however, there have been some issues that have required us to contact Ciao Italy to get corrections.
First day, arriving in Venice after an overnight flight, we got to the hotel and there was no reservation. After 30 min or more, it was finally determined that the reservation was in the name of our travel agent and not in our name. Very frustrating. Also, the paperwork from Ciao Italy said the hotel stay included breakfast and lunch. Not so! Hotel told us only lunch is included. Ok.
The stay in Venice was very nice and we enjoyed the tours.
Next stop was Florence. Breakfast included with stay and it was a very nice stay.
Then on to Naples/Sorrento. Arriving at Sorrento, we were told we did not have rooms with a sea view as promised in the Ciao Italy paperwork. Contacted our travel agent and she began trying to get Ciao Italy to correct the issues.
After an hour (we had already checked into the hotel), Ciao Italy came back with a resolution - transfer to another hotel with rooms with sea view. So packing up and then traveling by taxi to the alternative hotel. It was a very nice hotel - nicer than the original but still VERY inconvenient that we had to move to another hotel. The new hotel, while nice, is not located nearly as close to shopping and restaurants.
These issues should have never happened if Ciao Italy had paid attention to the details.
The resolutions have been good, but we should not have to involve the travel agent after our journey begins. It has been inconvenient.

* Update after trip was concluded *

Final stop was in Rome. We were booked in Hotel Imperiale, in a good central location for seeing the ancient city of Rome. The hotel is touted as a 4-star hotel but this hotel is older and has not been updated in the last couple of decades. There were no electrical outlets near the bed (no good if you use a CPAP machine). I would barely rate this hotel a 3-star. The staff was very helpful - truly the bright spot for this hotel. I would recommend that Ciao Italy review their hotels so that when they recommend a 4-star hotel to their clients, it is truly a 4-star hotel.

We had some issues on the trip that could have been avoided with more careful follow up; however, the issues were handled - but should never had occurred in the first place.

Rita C.

5/5

I have been using Ciao Italy Tours for many years for all of my customized tours to Italy and Sicily....as well as their escorted tours.
They have been outstanding in customer service and professionalism
especially during the pandemic all of my clients, and there were many were taken care of, with a refund or voucher...
Guido and Renee and the other agents at Ciao ,know Italy
and will go out of their way to make sure your clients get the best experience ever...You never have to worry they are there for your clients 24/7 ... For my agency Mystic valley Travel there is no other tour company that I would use without hesitation then Ciao Italy Tours
Rita Cornelio President Mystic Valley Travel Medford Ma

stephen I.

5/5

We had a fantastic trip to Italy!!! Our travel agent worked with Ciao Italy on our tours. Ciao Italy did a fantastic job. Everything ran exactly as promised. Cars were clean, drivers were very friendly and on time. All of our tour guides were fantastic! We loved Monia at the Vatican and Alessandro on the Pompei trip. Thank you Ciao Italy for your professionalism! We hope to come back soon. Ciao

Geraldine M.

5/5

Esperienza fantastica! We just returned from a tour of Rome and the Amalfi Coast and all we can say is WOW!!! Amazing experience from start to finish. Tina and the staff were able to customize our trip. The hotels and tours were awesome. We had a small, friendly group. The price can't be beat. We will definitely use Ciao Italy again. Grazie mille!

Janice C.

5/5

We had a MAGNIFICENT trip to Italy because of Renee and Guido. Renee set us up with great hotels and planned all our tours. Everything was taken care of for us. Our English speaking tour guides were friendly. I would highly recommend Ciao Italy.

Maureen C.

5/5

I am a luxury travel advisor, and Ciao Italy Tours is my go-to for all things Italy! Guido and his team personally vet the properties, and I feel very confident sending my clients to them. I know that they will be taken great care of, and I know that I can rely on Ciao Italy.

Joseph P.

5/5

We had a wonderful trip to Rome and to Assisi and surrounding towns. My wife's dream trip and it went off without a hitch. The hotels were first class, The tours were perfect, and drivers were professional, friendly and very helpful. All in All a perfect vacation!