Extended Stay America Select Suites - Cleveland - Mentor - Mentor, Ohio

Extended Stay America Select Suites - Cleveland - Mentor

Located in Mentor, Ohio, this hotel offers a convenient and affordable stay for travelers. With its address at 5650 Emerald Ct, Mentor, OH 44060, it is easily accessible from major roads and shopping centers.

Characteristics

This Extended Stay America hotel features extended stay accommodations, making it an ideal choice for those who require a longer stay. The hotel offers basic, inexpensive rooms with amenities such as lambinate floors which are easy to clean and maintain. Other amenities include free Wi-Fi and fitness center.

Location

The hotel is situated close to major roads and shopping centers, making it a convenient base for exploring the surrounding area. The proximity to major roads also makes it an ideal choice for travelers who require easy access to nearby cities.

Information

Phone: 02104700
Website: extendedstayamerica.com
Address: 5650 Emerald Ct, Mentor, OH 44060

Opinions

This company has 82 reviews on Google My Business, with an average opinion of 3.5/5. Reviewers praise the hotel's convenience and affordability, as well as its cleanliness and basic amenities. Some reviewers also mention the lambinate floors which are easy to clean and maintain.

Specialties

Extended stay hotel with basic, inexpensive rooms and convenient location.

Other data of interest

No other data of interest is available.

👍 Reviews of Extended Stay America Select Suites - Cleveland - Mentor

Kathy M.

3/5

Safe, mostly clean. Good, basic, inexpensive place. It has laminate floors which we prefer because they can be cleaned verses some dirty old carpet. We recently stayed here for 6 weeks while working. It's not luxury but it was more than adequate. Close to major roads and shopping. All around it was a good place to stay for us.

matthew H.

1/5

Friendly staff. The physical location is a dump. Disgusting to say the least. Stains on the sheets, cheap vinyl floors peeling up all over the room. human hair all over my "clean" towels. No shower curtain, The bed is an actual cot. Like a military style, metal frame cot. Been traveling and booking hotels for 15 years. This is the worst I've been to.

Korissa G.

1/5

It was super dirty, honestly it was disgusting i usually dont do bad reviews, but this place is deserving. Nasty rooms, poorly staffed, bad attitudes, really the worst place ive ever stayed at. We paid for a week booked for a month and stayed 2 nights..

Mitchell W.

4/5

The room was not clean when I got there. It’s been an hour cleaning. They only clean their room every 15 days if they Clean it at all

A H.

1/5

STAY AWAY. UNSAFE AND COMPLETELY UNACCEPTABLE CUSTOMER SERVICE. I arrived with an elderly disabled parent after a 4 hr drive through a snowstorm and no one lets me in. A sign that after hours, you call a number from the phone on the wall and I did and I followed the prompt but not only no one answers but the call is dropped. For 15 minutes! The smell of pot and liquour is nauseating. Then hotel residents, visibly
drunken men roaming around the premises with bottles of liquor, show up to tell me you have to keep calling until someone answers. Another drunk man storms out cussing out with his backpack and yells at the top of his voice. I call the corporate office and say plz refund me right away so I can go elsewhere. The Corporate office had to called the receptionist so finally an indifferent passive aggressive receptionist shows up "what's the probem? I can get you a room". I: thank you. We won't be safe here anyways. I am already afraid of the residents and whatever activities are going on here. Please refund me." "I can't" so I leave anyways and go to Hampton Inn next door. Decent. Only 20$ more and they did their best to get us a room when we had no reservation and of course, everyone here says "oh yea glad you didn't end up in Extended Stay..something's terribly wrong there."

Bernard S.

2/5

The hotel is very nice. Nice people that work here and the guests are friendly. However, there is never anyone at the front desk in the afternoons. I came down 3 times to pick up a package and in that time span no-one was around

eilish

5/5

This hotel is great and I'll definitely continue to stay here! the rooms are cute and come with an AC, a stove top, full sized fridge and microwave, and a TV. The bed is cozy I have no problem sleeping in it. You can do your laundry here as well which is very convenient. Many stores and food places around, and it's right next to the freeway for easy access. The hotel clerks are nice and accommodating!! Perfect budget hotel, best price! highly recommend

""

Positive: the location only Negative: I booked a studio but was given a standard room when I spoke to the manager(desk) he said what is the difference which I replied it is the cost. He then told me that they don't have studio rooms at this hotel... I need to get reimbursed for the difference