Heart & Soul Taxi - Norwalk, Ohio

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 22 W League St, Norwalk, OH 44857.
Phone: 97060029.

Specialties: Taxi service, Delivery service.

Opinions: This company has 64 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of Heart & Soul Taxi

Heart & Soul Taxi 22 W League St, Norwalk, OH 44857

☎️97060029

Heart & Soul Taxi: A Reliable Transportation Solution

Heart & Soul Taxi is a locally-operated transportation service dedicated to providing reliable and comfortable rides within the Norwalk, Ohio area. Situated at 22 W League St, Norwalk, OH 44857, the company has steadily built a reputation for dependable service and a commitment to customer satisfaction. Their primary focus is on offering both taxi service and delivery service, catering to a diverse range of transportation needs. Contacting Heart & Soul Taxi is straightforward via their telephone number: 97060029. While they currently do not maintain a dedicated website, information about their services and contact details are readily available through online directories and reviews.

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Service Offerings and Key Features

Heart & Soul Taxi distinguishes itself through its commitment to providing a seamless and pleasant transportation experience. The companyâs core service revolves around punctual and safe taxi transportation. Drivers are expected to adhere to strict safety protocols, ensuring the well-being of all passengers. Furthermore, the vehicles are consistently maintained and presented in a clean and comfortable condition. The delivery service expands their reach, allowing clients to send packages or documents efficiently throughout the Norwalk region. This dual service offering makes Heart & Soul Taxi a versatile option for various needs â from personal travel to business deliveries.

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Location and Accessibility

The physical address, 22 W League St, Norwalk, OH 44857, places Heart & Soul Taxi within a convenient location for those residing or working in the city. The specific location facilitates efficient dispatching and pickup times. While a website isn't currently available, potential clients can easily locate the company through online mapping services and search engines. The access to the service is designed to be as convenient as possible, reflecting the companyâs dedication to client accessibility.

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Customer Feedback and Reputation

Heart & Soul Taxi has garnered a positive reputation within the community, evidenced by 64 reviews on Google My Business. The average opinion is a commendable 4.5/5, highlighting a consistently high level of customer satisfaction. The reviews suggest a focus on driver professionalism, vehicle cleanliness, and punctual service. However, some feedback indicates a unique operational approach regarding conversation within the vehicle. There have been reports suggesting a policy of avoiding certain topics to ensure passenger comfort, which, while intended to be considerate, has been perceived by some as overly restrictive or even condescending. This highlights a deliberate effort to cultivate a relaxed and pleasant atmosphere, though a potential area for improvement could be in clearly communicating this approach to customers upfront.

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Additional Information and Considerations

While specific details beyond the core service offerings are not readily available online, potential clients should be aware of the companyâs commitment to safety and reliability. The investment in well-maintained vehicles and professional drivers speaks to a dedication to providing a superior transportation experience. The delivery service offers a practical solution for those needing to send items quickly and efficiently. Considering the feedback regarding conversation preferences, itâs advisable to clarify expectations with the dispatcher prior to booking a ride. This ensures a comfortable and enjoyable journey for all travelers. The companyâs response to customer feedback, although not explicitly detailed, appears to prioritize passenger experience. Reliability and customer service are clearly core values underpinning Heart & Soul Taxiâs operations.

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Contact Details & Booking

To arrange a taxi or delivery service, clients can directly contact Heart & Soul Taxi at 97060029. Despite the absence of a website, information regarding service areas and rates can often be obtained through a quick phone call. The responsiveness of the company is a key factor in its positive reputation. Itâs recommended to provide clear instructions regarding pickup location and desired destination for a smooth and efficient service. The companyâs operational model emphasizes direct communication and personalized service.

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👍 Reviews of Heart & Soul Taxi

Tyffany B.

5/5

I had an excellent experience with Dina. She arrived on time and the car was clean and comfortable. The ride was smooth and safe. Highly recommend this service if you’re looking for a reliable, top-notch ride!

Shadow R.

4/5

Fine services. Very reliable. Only issue is that if you state you're not comfortable talking about certain real-world topics, you get black-listed. In their words, "they don't want to "trigger" you." Of which I'm choosing to take as condescensing. :/

Brian R.

5/5

Deena Was so kind and helpful. I broke down in the area and used her service twice to help me get around while waiting for my truck to be repaired. She was incredibly helpful and even helped me pick up some pizzas for the guys working on the vehicle. Great service and great attitude. Lucky to have her here.

dennis N.

5/5

I just want to commend my driver today. She did an excellent job and was very prompt. I'm very satisfied will be a return customer.

joe M.

5/5

Great employees Dina been a godsend in getting me to see my mother in the nursing home been away for 12 years all my friends have families so getting around been a challenge for sure

Geo. B.

5/5

I got a ride from here and they were quick and informative and the price is great. Once when this company was booked up and I called another it was twice the price and the person who answered was kind of rude and impatient. Heart and soul is my go to taxi from now on.

Lily W.

5/5

Dina is so friendly. She picked me up quick and got me where I needed to go. Excellent rates too!!! Anyone rating less than 5 is a complainer.

Lisa G.

5/5

Very friendly and affordable prices. They responded almost immediately and showed up on time. Would definitely use them again and would recommend to anyone.