Trinity Transportation - Toledo, Ohio

Tatiana G.

The absolute worst transportation service I have ever encountered. Horrible and rude customer service and the entire organization needs stopped. They never answer their phone, blatantly lie to you, and the people in charge are even more crude and untrustworthy than their bus drivers. I thought Toledo public was bad and I had no business thinking that after having to deal with Trinity's so called service. Do not use if you can help it parents. I cannot stress this enough. I cannot tell you how traumatized my family was after just dealing with them for 6 weeks. Never again. And I truly mean many tears were shed and a lot of anxiety with it.

somniax0x

Atp I’m seeing all these horrible reviews and I sure as hell don’t think mine is going to change it but I’m still leaving it.

Horribly unprofessional dispatch. The bus driver picks my kids up at one location (the front of the daycare) but drops them off at an unsafe location (the Back of the daycare, by an alley where no one can see them). When the bus was over an hour late I was told they had a sub, that I should have checked the Facebook page, and when I requested they drop them off where they pick them up, I was told it didn’t concern me and they needed to talk to the daycare. They assume everyone has internet and social media and can get their updates this way which is ridiculous. Them telling me MY CHILDS SAFETY isn’t my business, is outrageous. Not only were they late, when they pulled up, they had children hanging out the windows acting a plum fool. Horrible company. I’m looking to figure out other ways to get my kids to school since apparently I have “nothing to do with” my children and their safety.

Ozzy M.

I am a senior, and currently my school is using trinity transportation. The driver in the morning is obviously high or under some sort of influence, and in the afternoons they seperate us on the bus by gender for "safety reasons" and "because it's the law" apparently. I don't remember what law says to separate people by their sexes.We may be students, but we are people too and most of us are anywhere from 16-19 years old and many of us are legal adults. This transportation system is horrible, and to treat students with such distain and sexism is disgusting. I have read and heard many horrible things about this transportation system and something needs to be done.

Olivia L.

Horrible transportation disrespectful and the adults on my kids bus putting his hands on my child and when I tried to report it the lady in dispatch did nothing to help me I would definitely never let my kids or recommend anybody kids to ride their transportation dispatch was very rude to me I need to talk to a owner or I’m pressing charges and sueing trinity forsure something needs to be done and I’m gone do it .

Hannah S.

The school transportation department should be reported to the news stations! The bus drivers are so mean to the children! They're powertripping drunks, and our children deserve better. Zero communication... I've never been able to get in touch with anyone, never received a call back after multiple voice-mails, my children's school couldn't even get ahold of them. This is the only transportation I have for my children at the moment, and I'm fed up! If I could leave zero stars, I would! DO BETTER if you work with children!

Eric A.

TOTALLY INCOMPETENT! DO NOT CARE ABOUT THE CHILDREN. UNLEES YOU WANT YOUR KIDS ON A BUS 2 HOURS BEFORE SCHOOL AND 3 HOURS AFTER SCHOOL! AND DONT WASTE YOUR TIME CALLING, GOES STRAIGHT TO VOICEMAIL. TOO COWARDLY TO TAKE RESPONSIBILITY FOR THEIR ACTIONS.

Your M.

Horrible. Bus drivers hav horrible attitudes. I got kicked off for asking for the bus drivers name because she was giving me attitude for taking an extra 10 seconds getting off the bus the day before. Im disabled and someone had to move out of my way. Ahe told me to sit up front but i sat in the back because the front is full of kids who smoke and vape and I've had personal problems with inside school. She made a big scene saying i was causing a commotion all because i asked for her name. I am disabled. My father is disabled and can't work. This was my only way to school ans half the time my stop was skipped anyway. I sat out in the cold until my fingers turned purple and the bus didn't even show. The school front desk can't even get ahold of anything through their contact and they ignore everyone else. This place is dangerous, sketchy and awful. You're basically putting your child in the hands of a drunk annoyed teenager. The buses are also always breaking down so how is it even safe to board? Poor bus drivers. Poor contact. Lots of attitude. Very unsafe. How have police not been involved?

Hunter B.

My bus driver said that she was going to give everybody out of there seats a referral. She has made assign seats but was not very good at it. She told people Seat 12 like we know what that means she doesn’t know how to explain stuff and she gets mad for the littlest things. Because of how pact the bus is when she talks we have no idea who she is talking to so we say “me?” And she just doesn’t answer while shaking her head. Her communication is horrible and all of the kids on the bus hate her. Nobody knows where to sit she told me seat 7 but when I go there there is a 9th grader and a 6th grader sitting there already. I am in 8th grade and there is no way I am sitting with a 9th grade girl and a 6th grade girl. My 7th grade bus drivers were amazing. I don’t even have an idea what our bus drivers name is because she never told us but I would not recommend. Trinity public bus unless a last resort