Big Rock Travel - Loveland, Ohio

Diane C. D.

Terri was a pleasure to work with; she planned my trip to Savannah with care to the details. My flights were scheduled at convenient times, allowing me to check into the hotel upon my arrival and traveling home from the airport outside of rush hours. She arranged a welcome bowl of fruit (I am vegan, so lots of free food-based amenities were not useful to me) and secured a hotel room with a kitchen (per my request) and a balcony with a view. The app she provided was amazing! All my travel information and documentation were in one convenient place. She also went to the trouble of listing area restaurants that had vegan options. Starting several weeks before the trip she sent reminders of things to attend to beforehand. I couldn't be more pleased with the service Terri provided.

Amy M.

We asked Terri to create a 2 week itinerary of 2-3 night stops in Northern California. After listening to our interests and requirements on a Zoom call, we got a proposal taking us from San Francisco to Monterey, Sequoia, Yosemite, Lake Tahoe, and Napa Valley. We tweaked things via email and phone and ended up with a perfect trip including plane tickets, lodging and activities. Terri and Nicole were very responsive before, during and after our trip. All of our information, including dining suggestions, was uploaded to an app, which was very useful. I would highly recommend Big Rock Travel for creating a customized trip of a lifetime!

Amber H.

Terri planned an amazing vacation for our family. It was the perfect mix of all the experiences we were looking for in Costa Rica. Her planning and attention to detail, made it stress free for us. When we had a few unexpected travel issues she helped to ease that stress as well. I would highly recommend Big Rock Travel.

Gretchen S.

Although I consider myself a good hobbyist travel planner I knew I needed expert support with this trip. Working with Terri Weeks at Big Rock Travel was the best decision ever. Terri is personable and friendly. She's a pleasure to work with. Terri took note of all of our needs and interests and with that information created an amazing itinerary. The itinerary combined individual and group travel. The tour company was a perfect match for our family. The activities she recommended made the experience in each city extra special. The transportation was professional, timely and made the experience of going from place to place feel easy. We accomplished a lot on this trip but we felt taken care of throughout the experience. I highly recommend working with Terri at Big Rock Travel. I will definitely work with her again. We traveled to Spain and Portugal. The trip was amazing!

Andrea E.

My husband and I have had two great experiences in the last year booking travel with Terri! She took the time to understand our travel goals, motivations, and preferences, and from that, she has made great recommendations for locations, hotels, and experiences. She’s also given us great long-term advice about how to meet many of our (lofty) family travel goals. Her communications are timely, clear, and creative (she even provided video summaries of the options she was proposing, so we don’t have to read all the details!). I would very highly recommend Terri and Big Rock Travel for anyone who wants to travel/loves to travel, but does not have the time/energy/focus to handle the research and details of making it happen! We told her our wish list and she really made it happen for us!

Gina S.

Terri was wonderful in planning our dream vacation. We had originally thought to tailor a pre-made tour through a company. When they said they no longer made changes to their basic packages, Terri helped us build the vacation we really wanted with another company. She had personalized suggestions for places to visit from her own experiences, which were beautiful. The app she put together had EVERYTHING we needed and more. It made our very busy days easy to navigate. She also provided ideas for things for us to do when we had down time in our schedules.

Steve S.

Terri,

We returned from our trip yesterday and I just wanted to let you know that it was, no doubt, one of the best vacations of our lives. Everything went off without a hitch. The accommodations were spectacular and all of the many planned activities and dinners were fantastic! And we loved having the Trips app to keep us on schedule.

Thank you for everything you did to make it such a great trip!

Steve