US Foods - Twinsburg, Ohio

Address: 8000 Bavaria Rd, Twinsburg, OH 44087.
Phone: 09636789.
Website: usfoods.com
Specialties: Food products supplier, Catering food and drink supplier, Distribution service, Food and beverage consultant, Restaurant supply store.
Other points of interest: Delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Debit cards, Credit cards.
Opinions: This company has 213 reviews on Google My Business.
Average opinion: 2.8/5.

📌 Location of US Foods

US Foods 8000 Bavaria Rd, Twinsburg, OH 44087

⏰ Open Hours of US Foods

  • Monday: 8 AM–5 PM
  • Tuesday: 8 AM–5 PM
  • Wednesday: 8 AM–5 PM
  • Thursday: 8 AM–5 PM
  • Friday: 8 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

US Foods: A Comprehensive Overview

For businesses requiring a reliable and extensive source of food and beverage products, US Foods stands as a prominent supplier. Located at 8000 Bavaria Rd, Twinsburg, OH 44087, and reachable at Phone: 09636789, US Foods offers a comprehensive suite of services designed to meet the diverse needs of the restaurant, food service, and institutional markets. Their website, Website: usfoods.com, provides detailed information about their offerings and locations.

Specialties and Services

US Foods distinguishes itself through a broad range of specialties. Primarily, they function as a Food products supplier, offering an expansive catalog encompassing fresh produce, meats, seafood, dry goods, dairy, and frozen foods. Furthermore, they are a dedicated Catering food and drink supplier, providing specialized ingredients and supplies tailored to the unique demands of catering operations. Their commitment extends to efficient Distribution service, ensuring timely and reliable delivery of products to their clients. Recognizing the importance of expertise, US Foods also offers a Food and beverage consultant service, providing valuable guidance on menu development, inventory management, and operational efficiency. Finally, they operate a Restaurant supply store, allowing customers to conveniently purchase items directly from their facility.

Key Features and Amenities

US Foods prioritizes customer convenience and accessibility. They provide Delivery services to a wide geographic area, streamlining the procurement process for their clients. The facility is designed with accessibility in mind, featuring a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring inclusivity for all visitors. Payment options are diverse, accepting Debit cards and Credit cards, providing flexibility for transactions.

Operational Considerations and Potential Challenges

Based on customer feedback, a notable area for improvement relates to the paperwork processing time. Several customers have reported delays in receiving finalized invoices and release documents. Specifically, one customer noted an appointment scheduled for 10:00 AM, check-in at 9:10 AM, and checkout at 12:30 PM, with the unloading of their shipment occurring at 10:40 AM, followed by a notification that the paperwork was subject to count and would be ready over an hour later. This suggests a potential bottleneck in their internal procedures for verifying shipments and generating documentation. While US Foods undoubtedly strives for efficiency, these observations highlight an area where streamlining processes could significantly enhance the customer experience.

Customer Reviews and Reputation

US Foods has accumulated 213 reviews on Google My Business, offering a valuable snapshot of customer sentiment. The Average opinion: 2.8/5, indicates that while many customers have positive experiences, there are also concerns that need to be addressed. The range of opinions suggests a variable level of satisfaction, influenced by factors such as delivery timeliness, paperwork processing, and product quality. Despite the average score, many reviews express appreciation for the breadth of their product selection and the convenience of their service.

Contact Information and Location Details

Address: 8000 Bavaria Rd, Twinsburg, OH 44087 provides the physical location of the US Foods distribution center. This strategically located facility enables efficient service to a substantial portion of the Midwest region.

Recommendations for Prospective Clients

For businesses considering partnering with US Foods, it's advisable to proactively manage expectations regarding paperwork processing. Scheduling appointments well in advance and confirming procedures with a representative can help mitigate potential delays. Furthermore, clear communication regarding shipment details and prepaid lump sums can expedite the unloading process. While the company offers a wide range of services and a substantial product catalog, understanding these potential operational considerations is crucial for ensuring a smooth and efficient procurement experience. Utilizing the Website: usfoods.com is highly recommended for exploring their product offerings and accessing additional resources. The accessible facility and payment options further contribute to the overall convenience of working with US Foods. It's beneficial to inquire about specific delivery zones and lead times to optimize logistics.

Summary

US Foods is a significant player in the food and beverage distribution industry, offering a comprehensive range of products and services to the restaurant and foodservice sectors. While customer feedback indicates areas for potential improvement in paperwork processing, the company's extensive inventory, convenient location, and diverse offerings make it a viable option for businesses seeking a reliable supplier.

👍 Reviews of US Foods

US Foods - Twinsburg, Ohio
Kyle
3/5

10am appt
Check in 910am
Check out 1230

If you know your lumper is prepaid give it 30 minutes after unload and go check. They like to sit on your paperwork. I was unloaded by 1040 and it said Subject to count on paperwork. Meaning paperwork was ready for over an hour.

US Foods - Twinsburg, Ohio
Mo A.
1/5

I don't understand how facilities can charge late fees? Yet they will keep you Here for more than 3 hours with out detention.... we should be charging same Amount as their late fees. Maybe then they will work a bit faster.

US Foods - Twinsburg, Ohio
Nicu L.
3/5

+Unloading in 1.20hrs by appointment
+easy lumper payment/paperwork process
-NO night parking
-LATE arrival FEE 30min-$50, 100, and so on (truckers should charge the same for detention)
-a lit bit TIGHT to back in to the docks.

US Foods - Twinsburg, Ohio
Christopher B.
5/5

So far it’s ok. Looks like show up 30 minutes before appointment. Plenty of room to park truck in back corner and wait for phone call. The 6am people were leaving around 8-8:30z

I’m 8am appt got here 7. Parked. Got phone call 7:45 for door. Backed in and 8:10am started unloading trailer:

US Foods - Twinsburg, Ohio
Maya I.
4/5

Surprisingly quickly unloaded for about 3 hours. Appointment at 6 am and out by 8:30am.

US Foods - Twinsburg, Ohio
Carlos P.
4/5

I’ve delivered here a few times, and it’s always been fair. Small facility with about 30 docks which can get cramped on a busy day, but they’ll get the job done!
I was scheduled for a Sunday morning delivery which is huge plus and unloaded with bills in less than 2 hours, pretty fast for pulling 20 tons of Potatoes off of Santa’s Sled!
No overnight parking

US Foods - Twinsburg, Ohio
Liban M.
5/5

1 1/2 hrs in and out for 28plts of cheese even I was 15m late very nice ppl for me 5*****

US Foods - Twinsburg, Ohio
Anycra A.
5/5

05.55 am in 06.00 appt 07.45 out nice place fast loading

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