NAPA Auto Parts - Manteca, California

About NAPA Auto Parts in Manteca, CA

NAPA Auto Parts, located at 840 N Main St, Manteca, CA 95336, United States, is a trusted provider of auto parts and services. With a Phone number of 2098237107, customers can easily reach out for assistance. The store's Website can be found at napaonline.com.

Specialties and Services

NAPA Auto Parts specializes in offering a wide range of auto parts and services. While specific specialties are not mentioned on their website, customer reviews highlight their excellent service and product variety.

Customer Experience

Customers appreciate the convenience of various pickup and delivery options, including Kerbside pickup, Delivery, In-store pick-up, and Same-day delivery. The store also offers In-store shopping and On-site services. The car park is Wheelchair-accessible, ensuring accessibility for all customers.

Payment methods accepted include Credit cards, Debit cards, and NFC mobile payments. This flexibility caters to a wide range of customer preferences.

Customer Reviews and Opinions

NAPA Auto Parts has an impressive 4.2/5 average rating on Google My Business, based on 107 reviews. Customers often praise the staff's helpfulness and professionalism. One review even singles out an employee named Gill, who went above and beyond to assist the customer.

Other points of interest include the store's ability to provide Batteries, suggesting they offer a variety of auto electrical components and services.

Why Choose NAPA Auto Parts in Manteca, CA

Customers choose NAPA Auto Parts for several reasons:

• Convenience: The store offers multiple pickup and delivery options, making it easy for customers to shop at their convenience.
• Accessibility: The wheelchair-accessible car park ensures that all customers can shop safely and comfortably.
• Excellent Service: Positive customer reviews highlight the store's excellent service, with employees going the extra mile to assist customers.
• Product Variety: Although specific specialties are not mentioned, customers appreciate the wide range of auto parts and services available.

In conclusion, NAPA Auto Parts in Manteca, CA, is a reliable choice for auto parts and services. With a focus on customer convenience, accessibility, and excellent service, they strive to meet the diverse needs of their customers.

👍 Reviews of NAPA Auto Parts

Alita T. K.

5/5

This review is mainly based on one individual, Gill. He is the most helpful and nicest person! He went above and beyond to help me. For that reason alone I would definitely recommend this location. If Napa management see this, give Gill a raise or bonus!

Adriana M.

3/5

I was looking forward to reading Napa auto parts… for the price and nostalgia for our 1992 suburban. Ordered online with a 30 minute pick up expectation. After completing purchase, pick up changed to next day. Called the store to confirm my order/ETA. They could not be bothered to even ask my name, but promised me 8am my order would be ready for pick up. I called around 11am to confirm my order again, told to call later, order not ready and possibly waiting until Monday. Unacceptable. Waited for manager/delivery associate on duty (who by the way deserves a raise and promotion for being the manager on the weekends. Eddie swapped delayed items for in stock items and we moved on to do our tune up. Thank you Eddie for your help.
Keep you all posted on the actual results. Turns out most of her replacement parts have been from NAPA

Rosa S.

5/5

Great service gave me a lot of information for the part I needed, and although he wasn’t able to get the part for me, he gave me the part number and told me where I could get it.

Thinking I.

1/5

Only go if you can deal with someone with parts knowledge. My last visit was horrible, I received parts that were used and had an Incompetent parts runner tell me about parts and auto diagnostics that I knew more about than him. The parts runner had claimed to have been there about 8 years yet he didn't know what he was talking about. I'm guessing the parts runner was placed in the parts sales position just because he had been there 8 years. I have no clue why anybody would place someone without knowledge in the parts sales position.

Adriana M.

5/5

They always get the parts right. Only down side is some parts take a long time to arrive, and make sure to double check your parts before leaving- sometimes the parts are used/returns.
They are also very good about fixing this issue, warranty exchanges and regular exchanges. They are also very kind at this location. And accurate on getting correct parts

AJ H.

4/5

Got me the parts I needed good place

Odie M.

4/5

Really wanted to rate it at 3 stars due to a very limited inventory in the store but the counter person went out of his way to help me look for the part I needed and answer all my questions.
Parking is not ideal. It's shared with two other businesses. One being a lawnmower parts and repair and they have several mowers in their portion of the lot and their clients usually tow large utility trailers.
Overall A for customer service effort but Its an older store that doesn't really entice you to look around and shop for more than what you came for.

Steve B.

4/5

Had a problem with a car battery purchased at a different Napa.
The guys here were very professional and did everything they could to help.
Kudos to them.

mary M.

5/5

Best customer service ever, every one of the employees are so nice and helpful. But There’s one in particular, his name is Angel always with nice attitude and a smile on the face!

Alita T. K.

5/5

This review is mainly based on one individual, Gill. He is the most helpful and nicest person! He went above and beyond to help me. For that reason alone I would definitely recommend this location. If Napa management see this, give Gill a raise or bonus!

Arnulfo N.

5/5

First of all I really happy about the location and second of all the great customer service specially Angel and everyone else. Thank you for the great service!

Adriana M.

3/5

I was looking forward to reading Napa auto parts… for the price and nostalgia for our 1992 suburban. Ordered online with a 30 minute pick up expectation. After completing purchase, pick up changed to next day. Called the store to confirm my order/ETA. They could not be bothered to even ask my name, but promised me 8am my order would be ready for pick up. I called around 11am to confirm my order again, told to call later, order not ready and possibly waiting until Monday. Unacceptable. Waited for manager/delivery associate on duty (who by the way deserves a raise and promotion for being the manager on the weekends. Eddie swapped delayed items for in stock items and we moved on to do our tune up. Thank you Eddie for your help.
Keep you all posted on the actual results. Turns out most of her replacement parts have been from NAPA

Rosa S.

5/5

Great service gave me a lot of information for the part I needed, and although he wasn’t able to get the part for me, he gave me the part number and told me where I could get it.