Pawn Plus - Reading, Pennsylvania

Pawn Plus: A Reliable and Convenient Solution

Pawn Plus stands as a trusted establishment offering a comprehensive suite of financial services conveniently located at 718 Lancaster Ave, Reading, PA 19607, United States. Their direct line is 610-373-7600, and visitors can explore their offerings further at pawnplus.com. The business specializes in pawn shop services and check cashing, providing essential support for individuals and businesses alike.

Key Features and Services

Pawn Plus distinguishes itself through a commitment to customer service and a wide range of accessible services. They operate as a legitimate and established pawn shop, facilitating the sale of valuable items – jewelry, electronics, tools, musical instruments, and more – for immediate cash. Furthermore, they offer a convenient check cashing service, streamlining the process for individuals needing to access their funds quickly. The facility is designed to be welcoming and efficient, focusing on a positive customer experience.

• In-Store Shopping: Customers can browse a diverse selection of items available for sale.
• In-Store Pick-Up: Facilitates the secure and convenient retrieval of previously pawned items.
• Delivery: Offers delivery services for pawned items, adding to their accessibility.
• Accessible Facilities: Pawn Plus is committed to inclusivity, providing a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring equal access for all patrons.
• Payment Options: Accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, catering to diverse customer preferences.
• Quick Visit: Designed for efficient service, allowing customers to quickly complete their transactions.

Location and Contact Information

The strategic location at 718 Lancaster Ave, Reading, PA 19607, ensures that Pawn Plus is easily accessible to the local community. Their phone number, 610-373-7600, is readily available for inquiries and service requests. The website, pawnplus.com, provides further details about the services offered, hours of operation, and frequently asked questions.

Customer Feedback and Reputation

Pawn Plus boasts an impressive reputation, evidenced by its 128 reviews on Google My Business, with an average rating of 4.6 out of 5. These reviews consistently highlight the company’s friendly and respectful staff, a clean and well-maintained facility, and a commitment to treating customers with dignity. Many customers specifically mention the welcoming atmosphere and the feeling of being treated as valued individuals, not just anonymous customers. The emphasis on clear communication and efficient service appears to be a recurring theme in positive feedback. The recent management changes have demonstrably improved the customer experience, fostering a more positive and welcoming environment. This dedication to outstanding service is a key factor in building strong customer relationships and ensuring repeat business. The commitment to a comfortable and accessible environment further enhances the overall experience.

Additional Points of Interest

Beyond the core services of a pawn shop and check cashing, Pawn Plus prioritizes convenience and customer satisfaction. The in-store shopping and pick-up options contribute to a streamlined process. The availability of delivery services expands the reach of their services, catering to those who may not be able to visit the store directly. The accessible facilities underscore a genuine commitment to inclusivity and equal access. The acceptance of various payment methods, including modern NFC mobile payments, further demonstrates a forward-thinking approach to customer needs. The overall atmosphere suggests a business focused on building trust and providing reliable, professional service.

In summary, Pawn Plus presents itself as a dependable and customer-centric operation within the Reading community, offering valuable services with a strong emphasis on accessibility and convenience. Their dedication to positive customer interactions and a comfortable environment solidifies their position as a preferred choice for pawn and check cashing needs.

👍 Reviews of Pawn Plus

FREDDIE ?. G.

5/5

Under New Management. The sales staff were super nice. The facility is very clean well and of course they have parking in the front which is a plus. They Treated me as if you where family instead of just some random customer. They were very knowledgeable and and very respectful. I hope the people in charge of the store are aware of how great there employees are. People like that are very hard to come by. Communication is everything and they have that down packed. Thanks again for your outstanding service and I definitely will continue doing business. your Awesome😃

GORDON L.

5/5

I went to the one on Lancaster Avenue it was very clean the instrument section was why I went in there and they have a good selection of used guitars the gentleman that I spoke to was very nice and seemed honest I've been to most of the pawn shops in the area and I'd would say this is the best one if your looking to buy a nice guitar at a decent price

Cameron G.

5/5

Christen meo provided excellent customer service and assisted me with information I needed. I hope she is getting paid for these reviews cause getting this many for the company deserves a bonus quarterly or annually! Keep up the great job!

John C.

5/5

Best pawn location, I wouldn't go anywhere else. Not only do they give the most for gold but the kindness and helpfulness from Christen is second to none, she is a true gem! Incredible deals when buying or pawning at this location! Check them out!

Kaylein R.

5/5

I wish I could give more stars! Christen M. Is amazing!!! She is so caring and patient, I appreciate it and will definitely be coming back. Thank you again, Christen!!!

Daisy R.

1/5

New owners seem to been very sneaky perhaps staff. My tv was almost sold during my pawn even though renewal was not do a $3000 tv and then damaged at that. Then sold item that didn’t work and when I went to return it didn’t supposedly match the serial number in system so my 30 day guarantee was not guaranteed. Staff expected me to stay calm and not be upset when being told nothing can be done after I realized something was suspicious and began to raise their voice if not guilty then stay calm. To me seems like a someone switching items out from within their own company making customers pay. Please be careful. 911 and court had to get involved.

Juan R.

5/5

Christen Meo is the greatest, very nice, great price on my laptop purchase and set me and my wife up smoothly with The Mobile Pawn Application. Thank you again! 10 stars!

Felicia O.

5/5

Fast, fair and friendly.
Recently moved back in to town and had some bills that 4needed to be taken care of asap.
We brought in some quality merch and told Willie and Robert what we needed and they got us there!
Picked up our stuff today in the same excellent condition we brought it in.
Dealt with Remmy for the pick up. Awesome guy.
Had a great experience. Willie and Robert are super cool and friendly.
Would highly recommend.

FREDDIE ?. G.

5/5

Under New Management. The sales staff were super nice. The facility is very clean well and of course they have parking in the front which is a plus. They Treated me as if you where family instead of just some random customer. They were very knowledgeable and and very respectful. I hope the people in charge of the store are aware of how great there employees are. People like that are very hard to come by. Communication is everything and they have that down packed. Thanks again for your outstanding service and I definitely will continue doing business. your Awesome😃

Cameron G.

5/5

Christen meo provided excellent customer service and assisted me with information I needed. I hope she is getting paid for these reviews cause getting this many for the company deserves a bonus quarterly or annually! Keep up the great job!

GORDON L.

5/5

I went to the one on Lancaster Avenue it was very clean the instrument section was why I went in there and they have a good selection of used guitars the gentleman that I spoke to was very nice and seemed honest I've been to most of the pawn shops in the area and I'd would say this is the best one if your looking to buy a nice guitar at a decent price

John C.

5/5

Best pawn location, I wouldn't go anywhere else. Not only do they give the most for gold but the kindness and helpfulness from Christen is second to none, she is a true gem! Incredible deals when buying or pawning at this location! Check them out!

Kaylein R.

5/5

I wish I could give more stars! Christen M. Is amazing!!! She is so caring and patient, I appreciate it and will definitely be coming back. Thank you again, Christen!!!