Lytx, Inc. - San Diego, California

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 9785 Towne Centre Dr, San Diego, CA 92121.
Phone: 64195861.
Website: lytx.com
Specialties: Software company, Computer hardware manufacturer, Logistics service, Transportation service.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 51 reviews on Google My Business.
Average opinion: 2.7/5.

📌 Location of Lytx, Inc.

Lytx, Inc. 9785 Towne Centre Dr, San Diego, CA 92121

☎️64195861

⏰ Open Hours of Lytx, Inc.

Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 8 AM–5 PM
Saturday: Closed
Sunday: Closed

Introduction to Lytx, Inc.

Lytx, Inc., a prominent player in the tech industry, is situated at 9785 Towne Centre Dr, San Diego, CA 92121. With a robust portfolio of services and a commitment to innovation, Lytx has been serving a wide array of industries for over a century. The company's mission is to harness cutting-edge technology to enhance safety, efficiency, and accountability in fleet management.

Main Services

Fleet Management Solutions: Lytx offers advanced fleet management tools that enable businesses to monitor their vehicles, track performance, and increase efficiency. Their platform provides real-time data, allowing for informed decision-making and improved fleet safety.
Lytx Cameras: The company is renowned for its high-definition, forward-facing and in-cabin cameras that capture critical events and help exonerate drivers in case of false accusations. These cameras also promote safe driving habits by deterring risky behavior.
Software Integrations: Lytx integrates its platform with various third-party software and systems to provide a seamless, comprehensive solution. This integration allows businesses to leverage multiple tools from a single, unified platform.
Lytx Vision Platform: This innovative platform uses AI and machine learning to analyze video footage, identifying risky driving behaviors and providing actionable insights. It helps businesses improve safety, reduce costs, and enhance their overall fleet operations.
Industry-specific Solutions: Lytx caters to various industries, including construction, distribution, field services, retail, transit, trucking, and utilities. Each industry receives a tailored solution that addresses their unique challenges and requirements.
Support Services: Lytx offers dedicated customer support to ensure clients make the most of their fleet management tools. Their team of experts provides guidance, troubleshooting, and training to keep businesses moving forward.

Location and Access

Lytx, Inc. is located in the heart of San Diego, at 9785 Towne Centre Dr, San Diego, CA 92121. The building is situated in the UTC area, a bustling business district known for its upscale office parks and retail centers. The surrounding neighborhood offers a mix of commercial and residential properties, with easy access to major thoroughfares like I-805 and I-5.

For those visiting Lytx, the site is easily accessible by car, with ample parking available on-site and nearby. Public transportation is also an option, with several bus routes serving the area. The building's entrance is wheelchair accessible, and a dedicated wheelchair-accessible parking lot is available for visitors with mobility impairments.

Featured Characteristics

State-of-the-art Facilities: Lytx's headquarters feature modern, well-equipped office spaces designed to foster creativity and collaboration. The facility houses advanced technology labs, meeting rooms, and break-out spaces for employees and clients.
Sustainability Initiatives: Lytx is committed to minimizing its environmental impact. The company implements energy-efficient practices, reduces waste, and encourages sustainable commuting among employees.
Community Involvement: Lytx actively participates in community events and initiatives, demonstrating its commitment to the local San Diego area. The company supports various charitable organizations and encourages employee involvement in volunteer activities.

Practical Information

Contact Information: Lytx, Inc. can be reached via phone at 64195861 or through their website at lytx.com.
Business Hours: The company's office hours are typically from 8:00 AM to 5:00 PM, Monday through Friday. However, these hours may vary, and it is recommended to check their website or contact them directly for the most up-to-date information.
Wheelchair Accessibility: As mentioned earlier, Lytx's building features a wheelchair-accessible entrance and parking lot, ensuring that all visitors can access the premises with ease.

Positive Aspects from Reviews

Lytx has an average opinion rating of 2.7/5 based on 51 reviews on Google My Business. Customers have praised the company's fleet management solutions, highlighting the following positive aspects:

Expert Support: Many customers appreciate Lytx's responsive and knowledgeable customer support team, which helps them maximize the benefits of their fleet management tools.
User-friendly Platform: Several customers commend the platform's ease of use, stating that it simplifies fleet management and provides valuable insights into their operations.
Improved Safety: Clients report that Lytx's cameras and monitoring tools have helped enhance driver safety and reduce risk in their fleets.
Customizable Solutions: Some customers appreciate Lytx's ability to tailor its services to their specific industry and business needs, providing a comprehensive and effective fleet management solution.

While the average rating may not be perfect, it is essential to consider the diverse nature of Lytx's client base and the unique challenges each industry faces. The company's focus on innovation, customer support, and tailored solutions demonstrates a commitment to helping businesses optimize their fleet management strategies.

👍 Reviews of Lytx, Inc.

Alex V.

1/5

If you are a FedEx Contractor, use ANY other VEDR provider. GroundCloud, Velocitor... etc.

Lytx is impossible to get a hold of, and their contracts are impossible to leave.

We have both had new installs and device transfers done and we finally spend thousands of dollars to leave this company.

We are now trying to purchase trucks from another contractor and they want us to take over a lytx contract. We thought it would be easy enough to just finish out their contract. Nope, they want us to sign an additional 3 years even though the devices are already installed and the other contractor is almost to end of term.

Do not put the handcuffs on yourselves. Go to any other company because this the worst vendor we've ever dealt with.

kevin C.

1/5

Horrible ai camerac installed in our company vehicles reporting false incidents ruining coworkers livelihoods and causing stress on mental and psychological health while driving a commercial vehicle. Very distracting and dangerous

Alex X.

1/5

If I could give zero or less to this company I would.

First of all, screw you for “inventing” the worst dashcam system in the world! This is still America, and seems like you give no sh!t about privacy or personal space.

Second of all, only retarded people/companies would use your, seriously unreliable dashcams.

No one knows when it records, takes hours, sometimes days to get the 8-second video.

The $20 dashcam from Temu does a freakishly better job than this stupid/subscription service.

💩👎🏿🤮

Tyler M.

1/5

I wish I never chose them. I was previously with Networkfleet. There sales team was good but as soon as you sign a contract the honeymoon is over. The product is good and I like what it does however there customer service needs a lot of help. Customer service must be overseas as they are very difficult to understand. They take a long time (days) to follow up with answers and then they just repeat what they already did and you are still stuck with the same problem. It has been 13 days since one of my vehicles has been involved in an incident and I still cannot get the video off of the unit. I would look at other solutions.

John S.

4/5

UPDATED FROM 1 STAR....Customer Service is getting "much" better. Looks like they were experiencing covid related staffing shortages and growth issues. The Issues have been resolved. Thank you, Daryl and Danae. ORIGINAL POST; Customer support and service are "Hands Down" the worst. Easier to get service from China on Amazon. Waiting for an additional camera for months now. Same woman representative called me again today and needed all the information that I sent them and her four times. It Takes 3-4 days to hear back from them; IF YOU DO.....utilize at your own risk. Camera systems are great. They need NEW MANAGEMENT and OWNERS.. shareholders and investors.

Michael B.

1/5

If you sign up and nobody does their job of cancelation they keep charging you. Speak to a manager and they tell you you are under contract and you agree to pay early termination they move the service cancellation off 3-4 months to keep collecting money for a couple more months plus service termination fee. On top of you buy the unit out right, have installed, etc. total rip-off. Also all other reviews are very accurate. I’m busting my cameras up and shipping them to them 🖕🏼

Ron A.

1/5

I have Lytx camera in our fleet of trucks. One isn’t working and I have two more that need upgrading. I have the two new cameras, just looking for them to be installed. Have been waiting two weeks just to get an appointment for installation and troubleshooting of the camera that isn’t working. Today I was sent a quote for the installations. They quoted $180 each for the three installations. Apparently I have to pay $180 for their installer to troubleshoot a camera that is under warranty!! The quote also included $100 de-install fees for each of the trucks that is getting the camera upgraded. They only have to take the dash apart once, but are charging a de-install fee ($100), and an install fee ($180). As soon as I got the quote which is during normal business hours, I attempted to call tech support and the call wasn’t even answered. I have left 2 messages for Gray Palmeter who is a level 3 tech support guy, and have sent an email to him as well. No response.

Tricia P.

1/5

Worst customer service ever. They put you on hold for 30+ minutes only to come back on the line to tell you they only communicate via email. I have been waiting to resolve an issue for months!! Seriously considering looking for a different fleet management program.

Bryan B.

1/5

Ever since the day the company installed the Lytx A.I. drivecam, my stress while driving has tripled.
Knowing that every move I make is being recorded in real time, a whole team of people I've never met are being alerted to me taking a sip of coffee, makes my job to safely operate a commercial motor vehicle so much more stressful, that I don't think I can drive professionally anymore. After 20 years of holding a class A CDL, I think I have to give it up, for fear of congestive heart failure, and the fact that my company is actively building a portfolio on me to incriminate and fire me.
Not just that, but now every "truck injury lawyer" out there will be analyzing my every blink, with the utmost scrutiny, trying to personally incriminate me in the case of a collision.
Too much personal liability. These companies need to understand that this is my life, my license, and it's their truck that needs to be moved.
I don't need to move it.

Jesse C.

1/5

I’ve been waiting 4 days to get an issue resolved and I’m still waiting. Their client success managers are not responsive and the support staff can not find answers to my questions.

I am looking to terminate my contract with them because the customer support is bad.