AAA Delray Beach - Delray Beach, Florida

Dr.

This has always been my favorite AAA. Yesterday I was so impressed with their amazing, quick service. The receptionist/photographer Ms. Natalie and the agent Ms. Francine Shapiro were extremely pleasant, helpful, caring, considerate, and professional. They deserve kudos and a raise. They are the best!

Daniel P.

I spent hours on the side of the road while AAA sent the wrong truck twice. I had to find my own tow company, pay out of my own pocket. It was incredibly frustrating, and the tow company I called used the same equipment that AAA sent twice very disappointed in my service.

Charlotte D.

Excellent service! Patient and clear in explaining benefits. Highly recommend calling Evvie and her team before calling the 800 number! I renewed my membership in AAA only because I was treated like a valued customer for over 25 years ! Thank you!

Luigi M.

Friendly and efficient. Went there for an international driver license (basically a “translation” of your US license). In and out in no time and the passport pics are less expensive that Walgreens or CVS

M B.

Basically paying for a third party service , this is like buy Netflix and wanting ads. Cut out the middle man and just go str8 to a roadside provider.
Telling me on the side of the highway I gotta reschedule for tmrw to be towed ,GTFO JOKES , called J&J towing had me and my car home in the hour

Kitty K.

I want to thank to Charle, wonderful lady who helped me process my application for International Driver License. She was very kind, attentive to all my questions and concerns, and answered all my questions. The whole process of taking photos and filling up the form was less then 15 minutes (Monday morning hours) And still we had a nice chat ! Thank you again Charle, star service indeed.

Robert L.

DO NOT WASTE YOUR MONEY WITH AAA!

I recently had an issue with AAA where I called for roadside assistance for a flat repair, and let me tell you my story.

I submitted a roadside assistance request with AAA, they sent one of their 3rd party vendors to facilitate the flat repair of my vehicle. The technician proceeded to jack my car with a floor jack and placed it in the wrong place and caused significant damage. He then repositioned the jack and jacked it up again from the correct position to change the tire.

When I reported the issue to AAA they told me that I had to deal with this damage directly with the vendor. I did not hire this vendor and had no ability to contact them nor did I have any leverage to persuade the vendor to repair the damage. After many calls to AAA they did finally provide the vendor’s phone number.

I contacted the vendor and they will not return my calls and have ignored over 20 calls to them. I have no leverage on this vendor and AAA will not support me in my pursuit to get the damage repaired.

I have been a member of AAA for over 20 years but they still refused to help me to get this vendor to do the right thing and fix the damage they caused.

DO NOT SIGN UP WITH AAA, they will not support you and will hang you out to dry when their shitty vendors cause damage to your vehicle.

BEWARE of AAA they are crooks and are not worth your time or money.

hyman R.

Called for a lock out . The AAA rep was the single rudest person I’ve dealt with in the past 50 plus years . I’m also in “ customer service “ ( I’m a surgeon ). The rep we spoke with said my wife didn’t know what she was talking about because she was “ a woman “…YES - he actually said that !!!
I’ve been a member of AAA since 1983; read multiple reviews - 90 % “ one star “, many saying they would give ZERO stars if possible . At the risk of being repetitive : a horrible experience with an unbelievably rude representative . STAY AWAY !!!