AAA East Brunswick Car Care Insurance Travel Center - East Brunswick, New Jersey

Robert Z.

Got a flat tire yesterday that needed replacing so I called AAA on route 18 and they told me they had four of my tires in stock for $88 each. Had to have the vehicle towed there last night They waited until 3 PM to tell me that they didn't have any of those tires in stock. He said I would have to wait a week for that tire to be in stock so I can either leave my car there for a week, which I can't do obviously, or pay over $200 for the tire that they do have in stock. I'll never go there again. There's nothing I hate more than a bait and switch and dishonest businesses practices. I'm never going back there and recommend folks avoid them Take your business to Mavis. They've always been honest with me. 

Catherine A.

Michael Smith helped me when my car started making awful noises. He went above and beyond and was exceedingly professional and patient. Everyone I encountered in this location was wonderful. The work was done quickly and the pricing was fair. I will be using this location moving forward. Both the speed of the work and customer service were stellar.

Cosmo E.

Hello,
I had a very bad experience with AAA. East Brunswick Nj I requested a towing service 12/2023 for a work vehicle with transmission problems. They told me that they could do the diagnosis and estimate to see if I decided to work with them, the price seemed good to me. But then they recommended replacing the catalytic converter, which it seemed that I would need soon and we decided yes, the problem is that today 10/2024 the vehicle still does not work. They replaced it twice and it still does not work. They told me the problem was the exhaust which was another bill of $1000 more, on 10/24 they tell me that the problem is the gas pump which they are asking me for $1,500 more. This is absolutely unacceptable. They called me like 10 times to let me know that my vehicle was ready to be picked up and that I would have to pay the bill because they would charge me for a space for being in the parking lot. I went to pay, I took the vehicle and the transmission was completely loose, I returned the next day and they just said sorry, I spoke with the manager and they did not know what had happened... all of this is unacceptable, very unprofessional, but very expensive in their prices.

Susan J.

Extremely thorough and professional. They take great pride in providing safe and outstanding service. Price was fair and complete diagnosis given so you know what is being done.

Rehan M.

Barbra, THANK YOU. You were amazing. She had me in and out with an International License in less than 10 mins time. You are a gem. Definitely recommend this location. They’ve got some Wonderful people staffed here

Pete B.

Not their fault my engine seized. Customer service was great. Quote was about 1k more than other quotes, but with the 10% dicsount and assurance of quality mechanics, it would have been worth it if my Equinox wasn't a piece of junk. Dude at the service desk was awesome.

Julia S.

I went to get my international driving permit here. Nicole made everything very easy and quick it was awesome, she was extremely efficient and answered any questions I had. She was friendly, personable, and had me in and out. Just what I needed. Thank you Nicole!!!!!

Shopon H.

Pierre Torres is the one who finally resolved my car issue. My family owe him a great deal for his patient and technical expertise.

I left my car to the previous manger, Christian, for AC work. He suggested to change compressor. I was okay with it. In the process, he ripped the AC controlling wire. But Christian told me that blend-door is broken and I need to find one outside since the company doesn't make this car any longer and dealer doesn't have it. I looked for it for six month without any luck. He told me until i find the blend-door, the mechanics can set the temperature either to AC or Heat. To change from one to another, i need to go to the mechanics to switch back. With 3 kids, not a easy thing to manage.

Last time I went back, I luckily get to meet Pierre and I was told that Christian is no longer there. After hearing my car's issue, Pierre told me to find a controller wire NOT the BLEND-DOOR. I found the controller wire in the dealership in Florida and brought back to Pierre (AAA in East Brunswick). Next day both the AC and HEAT was working.

If it was not for Pierre, I would have no choice but to buy a new car.

Thank you Pierre and AAA, East Brunswick.

Note: I almost never write any review; but it would unfair to Pierre and AAA if I didn't write this one.