AAA Mentor Insurance and Member Services - Mentor, Ohio

AAA Mentor Insurance and Member Services

Address: 6980 Heisley Rd, Mentor, OH 44060.

Phone: 09740990.

Website: ace.aaa.com.

Especialidades

Insurance agency, Auto insurance agency, Cruise agency, Home insurance agency, Life insurance agency, Motorcycle insurance agency, Notary public, Passport photo processor, Travel agency

Otros datos de interés

Wheelchair accessible entrance y Wheelchair accessible parking lot

Opiniones

Este negocio tiene 53 reviews en Google My Business.

Media de opinión: 4.1/5

Características

Esta empresa brinda servicios de seguros y servicios relacionados en Mentor, OH. La dirección de la empresa es 6980 Heisley Rd, Mentor, OH 44060. El teléfono es 09740990 y la página web es ace.aaa.com.

Ubicación

La ubicación de la empresa es en 6980 Heisley Rd, Mentor, OH 44060.

Información recomendada para una persona que busca sobre el negocio

Si estás buscando un agencia de seguros en Mentor, OH o necesitas servicios de seguros y otros servicios, esta empresa es una buena opción.

👍 Reviews of AAA Mentor Insurance and Member Services

Jessica F.

1/5

Called yesterday about notary service. They have. Called today to confirm. Guy will be in until 4 pm. I arrive—after a 40-minute drive—to find he just left for lunch. It’s 1:45. Who takes lunch before they leave work? And why couldn’t they say he may need a break? A waste of time that I really needed. I’ve been a member since the 90s and I can say for sure AAA is NOT what it used to be.

Sharon M.

1/5

My boyfriend as a new member received his new card with his nickname vs his real name on it. He called the mentor office to correct & was not treated nicely at all on the phone. As a matter of fact she didn't even say thank you at the end of call. We were shocked when she just hung up. She was very unprofessional, especially when dealing with a new member.

Navy ?. B.

2/5

Disregarding advice from friends, I went to AAA to book my first vacation in 22 years with my son, for his birthday. My agent was Arianna. After booking (no discounts, I could have booked on own), I needed to change my return flight. At the time that I called Arianna the change was the same price. However, by the time she got back with me the price went up $40 ($80 total). I ended up calling the airline who was able to get me the return flight at the original price. I was also told that the names on the tickets would need to match our IDs. Thank God for the airlines who went in, spelled my name correctly and spelled out my son’s name using a space between first, middle and last name. I won’t be going back. One last thing. I was told that when I left vm snd emails regarding what I needed done, that she was out of the office for 2 days. I know my email has a message I can automatically send out stating “out of office… if you need additional assistance contact…with phone or extension”

Jordan L.

4/5

Use AAA to make a reservation for an Alaskan cruise. Elizabeth was helpful and great to talk to. On our first visit we told here we were just getting info, and she was patient answering all our questions. Booking the cruise, on our next visit was easy. She worked with us looking at several different options before we made our choice.
When everything is done online, dealing with a person was a very nice change.

Patricia S.

1/5

My trip was made without to much hassle. But now I have called and left message 3 times for Elizabeth and she has not returned my call. It is 18 days before my trip if she has no information yet at lest have the decency to let me know that. Should have went to Solon.

Kayla C.

1/5

I’ve had a few minor car problems recently, in which I’ve needed the help of Triple A. Each and every time the service has been subpar. It’s become quite the inconvenience to me since when I make the calls out to them, it’s always such a wait. Today it was an hour long wait. Even though they told me it would be twenty minutes. I would be pleased if Triple A could improve their performance time because I do enjoy their company.

Elizabeth H.

5/5

The staff at AAA are wonderful! The Mentor office has insurance and travel agents. I also go there to get maps and triptiks for our family road trips. They are always so friendly and helpful!

Jennifer D.

5/5

Everyone is so friendly here. Makes you feel real welcome. I stopped in to get a passport photo and they did a good job with that.$10 if you have a basic membership. It's $16 at Walgreen.