AAA Westlake Insurance and Member Services - Westlake, Ohio

AAA Westlake Insurance and Member Services: A Comprehensive Overview

AAA Westlake Insurance and Member Services stands as a valuable resource for individuals and families in Westlake, Ohio, and the surrounding areas. Located at 149 Market St, Westlake, OH 44145, this established agency offers a wide array of insurance and travel services, operating as a crucial extension of the AAA network. The agency’s phone number is 07883102, and visitors can access more information and explore their offerings through their website: ace.aaa.com. It’s a place where community and comprehensive service converge.

Specialties and Services Offered

AAA Westlake Insurance distinguishes itself through its diverse range of specialized services. Primarily, they function as a robust insurance agency, providing coverage for various needs. Specifically, they excel in auto insurance agency services, ensuring drivers have the protection they require. Beyond automobiles, they also offer home insurance agency solutions, safeguarding residences against potential risks. Recognizing the importance of long-term security, they provide life insurance agency options, and cater to motorcyclists with dedicated motorcycle insurance agency plans.

• Insurance Agencies: Auto, Home, Life, Motorcycle
• Notary Public Services: Providing legal document authentication.
• Passport Photo Processing: Facilitating travel documentation needs.
• Travel Agency Services: Assisting with trip planning and arrangements.

The agency’s commitment extends beyond insurance, incorporating valuable travel services. They operate as a fully-fledged travel agency, assisting clients with booking flights, accommodations, and creating customized travel itineraries. Furthermore, they offer practical services like notary public services, and a convenient passport photo processor, streamlining essential travel requirements. The combination of these services positions AAA Westlake Insurance as a one-stop shop for many of its clients' needs.

Location and Accessibility

The physical location at 149 Market St, Westlake, OH 44145 is easily accessible, contributing to the agency’s convenience. Notably, the entrance is wheelchair accessible, and there’s a dedicated wheelchair accessible parking lot, demonstrating a commitment to inclusivity and ensuring everyone can comfortably access their services. This accessibility underscores their dedication to providing equitable service to the broader community.

Customer Feedback and Reputation

AAA Westlake Insurance has garnered positive feedback from its clientele, as evidenced by 24 reviews on Google My Business. The average opinion is 4/5, reflecting a generally satisfied customer base. These reviews consistently highlight the agency’s responsiveness and helpfulness. Many clients appreciate the personalized attention they receive, and the knowledgeable staff who are willing to guide them through complex insurance and travel decisions. Specifically, one client reported a particularly positive experience when obtaining a special driver’s license for travel to Spain, noting the agency’s swift assistance and valuable travel advice. This anecdote exemplifies the kind of supportive service that seems to be a hallmark of AAA Westlake Insurance.

Key Features and Benefits

Several key features contribute to the agency’s appeal. The affiliation with AAA provides access to exclusive discounts and benefits for its members. The breadth of services offered – from insurance to travel – simplifies the process for clients seeking multiple solutions. The agency's commitment to accessibility – both physically and in terms of service – further enhances its appeal. It's a place where individuals can find reliable support and expertise across a range of their needs. The experienced team is dedicated to finding the best solutions for each client’s unique circumstances.

Recommended Information for Prospective Clients

Individuals considering utilizing AAA Westlake Insurance and Member Services should anticipate a professional and helpful experience. The agency’s website, ace.aaa.com, provides detailed information about their services and policies. Contacting the agency directly at 07883102 allows for personalized consultations and tailored recommendations. When visiting the location at 149 Market St, Westlake, OH 44145, be aware of the wheelchair accessible entrance and parking lot. Prospective clients can expect efficient service, knowledgeable staff, and a commitment to meeting their individual requirements.

👍 Reviews of AAA Westlake Insurance and Member Services

Máire R.

5/5

Had a great experience at this AAA. I needed to get a special drivers license to travel to Spain, and they were able to help very quickly and also offered a lot of great advice for my travel plans!

Molly

5/5

I had a horrible experience with an agent on Monday through the company. I was not going to renew but decided to go ahead. Well the agent was just so unpleasant and not informative gave me false information etc. Long story short. I called today. Spoke with Kathy first. She was very nice and willing to help get me to the right person. Then Gabriella answered! Wow, what a wonderful agent. Took care of my issues, answered all my questions put me at ease and made my day so much better. The empathy and professional experience from the ladies at this office reassured me I made a good decision to renew. The lady from the main office, just made me regret it. Thank you Gabriella and Kathy! Truly lovely ladies who invest in helping others! BRAVO!

Natalie J.

1/5

Wasting my time for an application for an international drivers license. Filled out the application, took my photo, and then was told by another staff member that it was not allowed to get an international drivers license with an interim drivers license, and I need to have the card. Please do better at training your staff, rather than having one staff member thinking one thing, and a second one thinking something else.

Sammy M.

1/5

Called for Tow at 6:45....Called back at 7:45 for a ETA of Tow...Not sure Company said there dropping a car now then on there way...Call back at 8:30 on hold for 8min No Answer.... Called back to 8:45 on hold 10 min. No Answer.... Called Again at 9:30ish On Hold For 12min. No Answer....Called for my own Tow Truck $130.00 let's See if I get reimbursed....VERY DISAPPOINTED AAA on your TOW/ROADSIDE SERVICE TODAY.... and the Temp this day 60*.... No Rain No Snow....No Traffic Jams on Roads or Highways

georgine R.

5/5

Always a wonderful historic site to visit. Very good park rangers that give fun tours and historic weapon demonstrations in period uniforms. Fun place to visit and great place to support.

Sonny G.

5/5

I needed to have a document notarized and they did a great job in terms of service and wait time. Everyone is friendly in this branch.

Nancy L.

5/5

Paul was awesome with handling a Harley 2019 street guide to be towed
That Bike is heavy

N S.

1/5

Had to call Customer service : person was very rude. Try to explain and.would Not let me speak.