AAA Worthington - Worthington, Ohio

Address: 90 E Wilson Bridge Rd, Worthington, OH 43085.
Phone: 44317901.
Website: cluballiance.aaa.com
Specialties: Travel agency, Auto insurance agency, Currency exchange service, Event ticket seller, Home insurance agency, Insurance agency.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 176 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of AAA Worthington

AAA Worthington 90 E Wilson Bridge Rd, Worthington, OH 43085

☎️44317901

⏰ Open Hours of AAA Worthington

Monday: 9 AM–6 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: 9 AM–12 PM
Sunday: Closed

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Introduction to AAA Worthington

AAA Worthington stands as a prominent member-based organization, offering a comprehensive suite of services designed to assist members with various needs. Located at 90 E Wilson Bridge Rd in Worthington, Ohio, this AAA branch serves the local community and travelers alike, providing essential services that range from travel assistance and insurance to currency exchange and event ticket sales. As a key part of the AAA network, it embodies the reliability and support that the AAA brand is known for, making it a valuable resource for both residents and visitors in the Worthington area.

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Location and Accessibility

Nestled at 90 E Wilson Bridge Road in Worthington, Ohio (43085), AAA Worthington is strategically positioned to serve the local community conveniently. This AAA store is easily accessible, featuring a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that the services provided are available to everyone, regardless of mobility. The physical address makes it simple for members and non-members to find their way, and the welcoming atmosphere encourages all visitors to utilize the facilities.

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Getting in Touch

For direct communication, one can reach AAA Worthington via telephone at 44317901. Alternatively, detailed information and specific inquiries can be addressed through their official website: cluballiance.aaa.com. This digital resource offers insights into the services provided, membership options, and how to connect with AAA for various needs, making it an essential tool for potential users seeking assistance or information.

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Core Services Offered

AAA Worthington specializes in a wide array of services, making it a multifaceted resource for its members and the public. The following are the key services provided:

Travel Agency Services: Assisting with travel planning, booking accommodations, and arranging transportation. This includes comprehensive guidance for domestic and international trips, ensuring a smooth travel experience.

Auto Insurance Agency: Offering competitive auto insurance policies tailored to individual needs, providing peace of mind on the road.

Currency Exchange Service: A valuable amenity for travelers, allowing the exchange of various currencies with minimal fees, typically around a $12 fee for money exchange services as mentioned in customer reviews.

Event Ticket Seller: Providing tickets for a variety of events, from concerts and sports games to theater performances, often with special deals for AAA members.

Home Insurance Agency: Extending their insurance services to home insurance, offering protection for properties against various risks.

General Insurance Agency: Covering a broad spectrum of insurance needs beyond auto and home, including specialized policies for different life situations.

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Onsite Services and Convenience

Beyond the listed services, AAA Worthington offers onsite services that enhance the customer experience. This includes the ability to exchange currency, purchase event tickets, and access resources for travel planning. The facility is designed to be user-friendly, with clear signage directing visitors to the AAA members entrance, where various services and informational materials are available. As noted by one customer, it serves as a great resource for anything related to travel, and visitors can sit down, talk with knowledgeable staff, and receive assistance in a comfortable setting. However, it is recommended to make an appointment for certain services to ensure dedicated attention and availability.

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Reputation and Member Feedback

AAA Worthington has garnered positive feedback from the community, reflected in its 4.2 out of 5 average rating based on 176 Google My Business reviews. Customers consistently praise the friendly and helpful staff, highlighting the personalized service provided. The AAA Worthington location is frequently lauded for its role in assisting travelers with navigation, booking services, and providing valuable information. The currency exchange service is often highlighted as convenient and competitively priced, making it a standout feature for those traveling internationally. The AAA Worthington store is also recognized for its welcoming atmosphere and the availability of resources like travel guides and cruise information, catering to a diverse range of customer needs.

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Recommendations for Utilizing AAA Worthington

When visiting AAA Worthington, it is advisable to leverage the full range of services offered. For travel planning or assistance, consider scheduling an appointment to ensure expert guidance. If you need currency exchange, remember the approximate $12 fee and allow a day for processing to avoid any inconvenience. The facility is best accessed through the AAA members entrance, so be prepared to follow the directional signs. For insurance inquiries, gather necessary information beforehand to streamline the process. Overall, AAA Worthington is recommended as a go-to resource for anyone seeking reliable travel solutions, insurance coverage, or convenient services during their stay or daily life.

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In Conclusion

AAA Worthington serves as a vital community hub, combining essential services like auto and home insurance with specialized offerings such as travel agency support and currency exchange. Its strategic location, accessibility features, and positive member feedback underscore its commitment to providing valuable assistance to its clientele. For anyone in need of reliable services, AAA Worthington stands out as a dependable resource, embodying the core principles of the AAA organization. We encourage you to explore the services offered and experience the benefits firsthand.

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👍 Reviews of AAA Worthington

Mr. B.

4/5

Great service! It's also a great resource for anything traveling you can come in, sit down, talk with someone but you probably should make an appointment. You can also exchange dollars for anywhere and anywhere in the world It's a $12 fee. If you remember to exchange money usually takes about a day it might be hard to find but just follow the signs and where it says AAA members entrance. But you can go inside and look around and get various books on where you want to travel. Even cruise information if you're into doing cruises

Vitality A. C.

5/5

We had the best experience with Jason Hofmann as a driving instructor! Kellie was so helpful and responsive, getting us all organized and on the same page to make the in cars a smooth experience. Highly Recommended!

Cathie H.

1/5

I have been a member for 10 yrs, worse service ever, called AAA at 5:15 pm after accident told them to send flat bed, they send reckor then tell us they will send another on, which they did from Chillicothe another hour and a half wait for THEIR MISTAKE, I am done with AAA nothing will EVER make me pay for their services again, keep your $$$$ people, representatives are rude and don't care that they messed up. Get road side through your insurance company save the headache.

Linda M.

2/5

I've been a member for 23yrs. Today I called for a tow truck. I called at 10:00am. I had to call again at 11:30 bc they didn't show up in 90mins as I was told. I requested a call 5min call ahead before the tow truck was to arrive. As of today they have always taken care of me. Promptly with out a wait over 2hrs. Interesting it took 2 phone calls and over 2 hrs for a tow truck to arrive at my house! Very disappointed in their service today!!

Fritz A.

5/5

I will recommend Maria Comas for helping me with my TripTiks to Philadelphia and Hershey’s Chocolate World, Hershey, PA. Maria did a wonderful job getting my TripTiks done quickly without any mistakes. Thanks again for your help.

nora F.

1/5

Years of declining service with promises never met. The last straw, recently the AAA tech John took my battery still under warranty, would not leave me my property that was legally mine with core charge, it was escalated and the management or supervisor who handled the situation made it worse as Bob belligerently and never followed through on what he promised, hassled the dealership who was dealing with car, and never got back to me as AAA said he would on the BBB complaint I filed. From start to finish it was abysmal service. The tow truck driver was great. I’ve been a member over 20 years, will not review as the last two years service has suffered greatly.

Jackie W. R.

2/5

We were initially told the wait time would be “less than 60 minutes”. An hour later when I called back because there had been no updates, I was told the wait time was actually closer to 2 hours. 3 hours later a young man with multi-colored hair showed up and he is the only reason this rating is 2 stars rather than negative 0. This employee deserves 10 stars— very empathic, hardworking and knowledgeable. Imagine my shock though when he informed us that we were only his 4th call. What?!? Thank God the weather was nice so that my granddaughter could run around in a parking lot while we waited. I can’t imagine though the wait time or how stressful the situation would’ve been if the weather had been bad or stranded on a busy road. AAA used to arrive within an hour or less and I’m very saddened by their current service times. Horrible way to treat customers! If you can’t provide customers with services in a timely manner, please either provide frequent updates or do away with the requirement that customers have to stay with their cars to provide ID if you anticipate long wait times.

B D.

1/5

Update-I responded to AAA Worthington 2 months ago w their email supplied per their reply to this post. Crickets. It seems the Worthington office has deteriorated for years w poor leadership. No simple closed loop customer processes, no resolution to legitimate complaints, poor response times. Yet no problems cashing customer checks. I can’t believe how incompetent this branch’s leadership is. No accountability.

I placed a call to Worthington OH AAA for roadside assistance Aug 2. I then sent them feedback on their website contact form on Aug 3 stating what follows. Crickets. The request number was 10959. My vehicle would not start. I was given a loose estimate of an hour or so before I would receive a callback from a tow service. After an an hour and forty five minutes I called back asking what the status was. The customer service person called AAA dispatching team while I waited. They said there were no tow trucks available. When I asked for some estimate, I was told dispatching would call me in a few minutes. (Because a software upgrade made it impossible for the person I was talking to do give me an estimate) Ninety minutes later. crickets. I had to walk home given I didn't have transportation. What would I have had to do if I was hours away from home? I finally received a call from a tow company three and one half hours after I placed my call. I was home and had no way to get to my broken down vehicle so I cancelled the request and took care of it the next day without the help of AAA. This was a day and time of day traffic was light. What’s their service in emergency weather? A week?