Brewton Insurance Agency - Brewton, Alabama

Brewton Insurance Agency: A Reliable Local Resource

Brewton Insurance Agency, located at 1014 Douglas Ave B, Brewton, AL 36426, stands as a dedicated insurance provider serving the Brewton and surrounding communities. With a phone number of 251-867-4316, the agency offers a comprehensive range of insurance solutions tailored to individual and business needs. The agency’s commitment to customer satisfaction is evident in its accessible facilities, including a wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a dedication to inclusivity and ease of access for all clients.

Specialties and Services

Brewton Insurance Agency specializes in providing a diverse portfolio of insurance products. While their core focus is on insurance agency services, they offer coverage across various categories, indicating a broad understanding of the insurance landscape. This includes, but isn't limited to:

• Personal Insurance: Policies covering auto, homeowners, renters, and personal liability, providing peace of mind for individuals and families.
• Business Insurance: Solutions designed to protect businesses of all sizes, encompassing general liability, property, workers’ compensation, and commercial auto insurance. The agency’s recent efforts to secure competitive quotes for business liability insurance, as highlighted by a recent client interaction, underscore their dedication to supporting local business growth.
• Life Insurance: Providing financial security for loved ones through various life insurance options.
• Other Insurance Products: The agency may also offer specialized coverage depending on client needs and market availability.

Accessibility and Customer Service

Brewton Insurance Agency prioritizes accessibility and responsive customer service. The wheelchair-accessible features ensure that individuals with mobility challenges can easily visit the office. Recent feedback suggests a strong commitment to resolving client concerns and providing personalized attention. The agency’s willingness to proactively address inquiries, as demonstrated by a representative reaching out to a client regarding outstanding quotes, reflects a focus on building strong, lasting relationships. The average opinion of 4.5/5 reflects a generally positive experience for clients. It’s clear that the agency values open communication and strives to meet client expectations effectively.

Client Feedback and Reputation

Brewton Insurance Agency currently boasts 39 reviews on Google My Business, providing valuable insights into client perceptions. While specific details of each review are not available, the consistently high average rating indicates a strong foundation of client satisfaction. The agency’s responsiveness to client concerns, evidenced by the outreach regarding delayed quotes, suggests a willingness to learn and improve its processes. Addressing issues promptly and offering sincere apologies, as reported in one recent review, further reinforces the agency’s dedication to client care. The agency’s success seems to stem from a combination of competitive pricing, accessible facilities, and a genuine desire to provide personalized service.

Contact Information and Location

For those seeking insurance solutions in Brewton, Alabama, Brewton Insurance Agency offers a convenient and accessible location at 1014 Douglas Ave B, Brewton, AL 36426. Clients can easily contact the agency at 251-867-4316 to discuss their insurance needs and obtain personalized quotes. The agency’s website, while currently inactive, represents a potential avenue for future engagement and information access. Visiting the agency in person allows clients to connect with experienced professionals and explore the full range of available insurance products.

Key Features Summary

Here's a concise summary of the key features offered by Brewton Insurance Agency:

Brewton Insurance Agency represents a valuable asset to the Brewton community, offering reliable insurance services and a commitment to client satisfaction. Its focus on accessibility and responsiveness positions it as a trustworthy partner for individuals and businesses seeking comprehensive insurance coverage.

👍 Reviews of Brewton Insurance Agency

Karl S.

3/5

I've been waiting a month now for prices on business liability insurance.
Spoke with a lady in the office 3 weeks ago and she said they were trying to get other quotes... I changed my review from 2 stars to 3 stars because Tiffany from the agency reached out to me to see where they dropped the ball and where they need to improve in their customer service. I am very happy with her sincere apology for what went wrong.

Mary M.

5/5

I changed my auto and property insurance about a year ago to Brewton Insurance Agency. The rates were much better at Brewton Insurance Agency so I save money. Since changing to Brewton insurance, I have received excellent customer service and the transition to Brewton Insurance went smoothly. I received my proof of insurance cards and documents in a timely manner. I use their user friendly electronic system for bill pay. The office staff and owner are top notch. Thank you Brewton Insurance Agency.

Jackie C. G.

2/5

The staff if pretty knowledgeable here as long as all you need to do is purchase insurance. I, however, needed to renew my SR22 insurance and I let Ashley know that it she had to fax it to the Mobile DMV and she acted like she knew for sure that she did not and it would happen automatically... Thank Jehovah that I called back the next afternoon because not only would I have a suspended license longer, I would have had to pay an extra $350 in a matter of minutes, and after all that I paid to get it started would have been pointless!! When I called back I had to coach them through the entire process of something they say is a very common occurrence...smh

Carol H.

5/5

Placed my coverage with Michele and Brewton a couple of years ago. Great service and friendly people. If you are looking for an agency to do business with, this is the place!

Amanda S.

5/5

Great people to work with. I got into an accident a month ago and they took care of everything and answered any questions I had

Susan C.

5/5

I have been with Brewton Insurance Agency for years. They always work with you for the policy for your needs. I highly recommend them for all of your insurance needs.

Lori R.

5/5

Very helpful with whatever I need related to my Insurance. Always work to quickly help me with any changes or updates I need to make!

David P.

5/5

Good hard working group. Michele has always done a great job looking out for me and my family.