Cadillac Mountain Sports - Ellsworth, Maine

Cadillac Mountain Sports: A Comprehensive Overview

Cadillac Mountain Sports is a well-established sporting goods retailer located in Ellsworth, Maine. Situated at 32 High St, Ellsworth, ME 04605, the store serves a diverse clientele with a wide array of outdoor and recreational equipment. Accessible via telephone at 2076677819 and detailed on their website at http://www.cadillacsports.com/, Cadillac Mountain Sports has cultivated a strong reputation for its extensive inventory, knowledgeable staff, and commitment to customer satisfaction. The store’s online presence, as indicated by its ‘nofollow’ attribute, suggests a strategic approach to digital marketing alongside its core brick-and-mortar operations.

Specialties and Product Range

The store’s core specialty lies in sporting goods, encompassing a broad spectrum of products catering to various outdoor activities. Customers can find everything needed for hiking, camping, kayaking, and other recreational pursuits. Notably, they maintain a particularly strong selection focused on canine gear – a feature frequently highlighted by patrons. This includes a comprehensive range of equipment and accessories designed to prepare dogs for adventures, from specialized hiking packs to durable camping supplies. Beyond these core areas, the inventory extends to include fishing equipment, hunting supplies, and general outdoor apparel and footwear. The store’s ability to cater to both experienced adventurers and beginners is a significant strength.

Customer Service and Staff Expertise

Feedback consistently points to the exceptional customer service provided by Cadillac Mountain Sports’ team. Several reviews emphasize the friendliness and helpfulness of the staff. Specifically, accounts like that of Caleb, a salesperson, showcase the depth of expertise within the store. He is described as ‘superb,’ ‘very friendly,’ ‘knowledgeable,’ ‘professional,’ and adept at answering customer questions thoroughly, as evidenced by his assistance in upgrading a customer’s kayak. This level of personalized attention appears to be a defining characteristic of the shopping experience.

Convenience and Accessibility

Cadillac Mountain Sports prioritizes customer convenience through several features. In-store pick-up is offered, allowing customers to conveniently collect their online orders. Delivery options are also available, expanding the store’s reach beyond local customers. The store’s commitment to inclusivity is demonstrated by its wheelchair-accessible car park and wheelchair-accessible entrance, ensuring that individuals with mobility limitations can easily access the premises. The store’s size, indicated by the descriptor ‘quick visit,’ suggests a streamlined layout designed for efficient browsing and purchasing.

Payment Options and Feedback

Cadillac Mountain Sports accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, providing flexibility for customers. The store boasts an impressive average opinion of 4.3/5 based on 174 reviews on Google My Business, reflecting a consistently positive customer experience. While some reviewers note occasional difficulties in securing assistance from staff, the overall sentiment strongly favors the store’s product selection, knowledgeable personnel, and commitment to customer satisfaction. The store's robust online presence and positive reviews solidify its position as a valuable resource for outdoor enthusiasts in the Ellsworth area and beyond.

Key Features Summary

• Extensive Inventory: A wide range of sporting goods, including hiking, camping, kayaking, and canine gear.
• Knowledgeable Staff: Experienced professionals dedicated to providing expert advice and assistance.
• Convenient Services: In-store pick-up, delivery options, and accessibility features.
• Multiple Payment Options: Accepts credit cards, debit cards, and NFC mobile payments.
• Positive Customer Reviews: Consistently high ratings reflecting a positive shopping experience.

Cadillac Mountain Sports represents a reliable and customer-focused sporting goods retailer. Its strategic location, broad product selection, and dedication to accessibility and convenience make it a preferred destination for outdoor enthusiasts seeking quality equipment and expert guidance.

👍 Reviews of Cadillac Mountain Sports

Jack M.

4/5

Have a great inventory. Sometimes it's difficult to get someone who works there to assist you.

They also have a great inventory of canine gear, everything you could think of when it comes to getting your dog ready to go hiking, camping, or just chilling.

Steve L.

5/5

My new Osprey backpack is just right. Price, and salesperson were great. A wonderful store.

Kelly L.

5/5

Super friendly staff and great selection of items!

Melinda B.

5/5

I walked into the store wanting to upgrade my kayak. Caleb was superb in helping me with a new boat and accessories. He was very friendly, knowledgeable, professional, and answered all my questions.

David J.

5/5

This is a very nice store with a wide variety of high quality products. I was particularly impressed with the variety of running shoes that they had. I purchased a pair of Topo shoes (a brand I was not familiar with until I found them at this store). The shoes are awesome -- the best running shoes I've ever had. The salesman was very knowledgeable and helpful. He even invited me to purchase a couple of pairs so I could try them at home to make sure I got the right size. The return process was super easy.

The clothing options were extensive and high quality. I purchased a ExOfficio sweater, with the bug repellent fabric --a must have for summer in Maine, for my wife. She loves it!

Overall, this is a very nice store, with a lot of nice products and great staff! I highly recommend.

Rich T.

1/5

They say customer service is dead and when it comes to Cadillac Sports, they are right!
Went in today to pick up a much needed pair of new hiking boots. Walked in with 3-4 “sales people” standing around the front desk. I asked where the shoes were and was directed to the back left corner. Looked at a decent selection of shoes for 15 minutes wondering which over priced ones to buy and no one made it over or interacted with me at all. I was the ONLY person in the entire store and they knew I was the interested in shoes, which needed to be retrieved out back. Evidently they were too busy conversing at the front desk to be bothered to help the only customer in the store. On the way out, one piped up with “all set” to which I replied “yes, looks like all of you are too busy”
Not sure how they make any money with staff like this! Good luck if you go in. You’re on your own!!

Maria C. H.

5/5

My husband I and I went in recently looking for cross country skis and feeling pretty unsure where to begin. Nick was INCREDIBLY helpful and patient - really took the time to walk us through the options for skis, boots and poles. I would've given 5 stars simply for the experience we had in the store and the quality of customer service, but having used the skis a number of times now, we're also really thrilled with the skis we chose! They're just right for our purposes. Thank you! We'll be back.

LA R.

5/5

Extremely helpful and knowledgeable staff. Was able to purchase replacement hiking shoes and appropriate socks for healing a previously sprained ankle. Patient and kind. Also found great polarized sunglasses at a reasonable price, though they carry a number of high-end and designer models. Great Bar Harbor store.