Chase Bank - Phillipsburg, New Jersey

Address: 306 Roseberry St, Phillipsburg, NJ 08865.
Phone: 9083299031.
Website: chase.com
Specialties: Bank, ATM.
Other points of interest: Drive-through, Wheelchair accessible entrance, Wheelchair accessible parking lot, Cash advance.
Opinions: This company has 52 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of Chase Bank

☎️9083299031

⏰ Open Hours of Chase Bank

Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: 9 AM–2 PM
Sunday: Closed

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👍 Reviews of Chase Bank

Sumit K.

1/5

Worst branch ever. I set up an appointment a week in advance. Till the last minute I kept getting a confirmation message on my phone and on arriving at the scheduled time...I was told that the banker is not available. I drove 11 miles for this and they didn't have the courtesy to call me and cancel the appointment ?

Dinara G.

5/5

Good branch of Chase Bank. My banker is very nice and customer oriented. A Teller was a little rude. I only come here to see bankers or to use an ATM here, I try not to go to tellers.
The ATM inside before entering main bank area is the advanced one, accepts up to 200 bills, gives change in 5, 20 and 100 dollar bills and accessible 24 hours with chase card (need to tap or insert to unlock the doors)
There is drive through ATM as well which is farther from the bank. I haven't used that one yet.
Plenty of parking.
Appointments recommended to see bankers.
Hours of the bank changed due to the pandemic.

M A. I. A. M. A. I. A.

2/5

I have to close my account from this bank. They charge u a maintenance fee and the rules are confusing unless u have a direct deposit. U are better off with a different bank.
Why pay 12 dollars every month when u don't have to with a different bank?

Wilson W.

5/5

Rebecca Hofsaess is truly amazing!!!!! I needed to open a business account and she went above my expectations and I am so happy I met her. If you’re looking for quality service you’ve arrived. Enjoy!

Doodie K.

1/5

i've been a chase bank customer for 5 years now and i regret it all the time.
the phillipsburg branch is incredibly frustrating to visit but it's the closest branch to my house. The ATM machines are regularly broken. it's been 5 years and the outside machine has never, NOT ONCE accepted a deposit. I rely on them working since my business opens before the bank opens, and it closes hours after the bank closes. it must be nice to work bankers hours but it's truly inconvenient to the rest of us. I've asked the bank employees many times to try to fix this issue but they throw their hands up and claim that it's not their responsibility. I've called chase and reported the broken ATMs but they never get them fixed.
If you're on the fence on where to open your next account, i'm recommending that you find another bank. This bank takes no responsibility for their shortcomings and passes the blame off at every opportunity.
If I could give 0 stars instead of 1, I would

GreatnessInServingMinistries

1/5

I went there to open a new account around 11:00 am, to my greatest surprise the mgr told me she has no time now but to come back by 1:00pm!
They have no client or customer in the bank at the time!
Shouldn't the mgr drop everything and attend to open up a new account for the bank? They have just lost one customer!
I went straight up to TB Bank to open up my new account with them with lasted for about 20 minutes!
Horrible customer service at this bank very unprofessional!

J C.

5/5

Came to make a quick withdrawal and then workers were very nice. Was in and out in 5 min.

Janet K.

5/5

I recently had opened an account here since my husband recommended this bank. Every single staff at this location is always so pleasant and helpful. One employee in particular had stood out to me, her name is Tanya. Sweetest lady ever and I certainly enjoy going to Chase just to handle my business with her. Anytime there's ever an issue with something she always goes above and beyond to assist me or my husband. She deserves not only employee of the month, but employee of the year! Thank you for all that you do, it never goes unnoticed 🙂