Comfort Inn & Suites - Meriden, Connecticut

Najee D.

Been staying here consistently for about 4 months for work. Staff is friendly, beds are comfortable and cleaning staff is very accommodating. I’ve had one issue in the past 4 months and it was fixed while I was a work immediately. I 100% recommend and will still be staying here for the foreseeable future

AFDB B.

Been staying here everytime we’re in town and it is amazing! The staff at the front desk is always very helpful and always remembers which rooms we like to stay in! Room service is very accommodating and Jose and crew always welcome us with a smile!! I’d give more then 5 stars if it was possible

Jesss J.

Bed Bugs!!!! Grosssssss. This place wasn’t super clean from the beginning but as of lately it’s like they really don’t care if you stay or not. I’ve stayed a few times but the last visit was disgusting . I didn’t want to touch anything and kept my clothes in one corner in a bag. Smells horrible sticky tables and hair all over in the bathroom. My boyfriend and I woke up with bites the following day and still waiting on the manager to give me a call back from over a week ago. I’ve called a few times and was told to call back. Not one sincere apology from their staff. Go anywhere else but here it’s seriously not worth it

Sonny L.

Very clean affordable hotel. Close to a lot of good places to eat and the customer service is excellent. Would def recommend if you’re visiting or just looking to get away.

""

Positive: Location. The lobby was really pretty, all decorated for Christmas. Full breakfast with all selections available. Negative: Some features in our room showed some wear, and would discourage some guests (not us). Frayed chair arms, scratched up cupboard door to the refrigerator. No door on the freezer; maybe it came that way? Very clean and comfortable. All utilities worked.

Chuck

I do not like giving bad reviews. Unfortunately, we will not stay here again unless things change drastically. I've stayed at Comfort Suite hotels elsewhere and they are very nice.

1. The Lobby is pretty clean but that is where the cleaning ends.
2. The halls and rooms reek of smoke and Marijuana as well as having burn marks all over the carpet in the room.
3. Elevator door tracks are filthy (a good way to judge the quality of the maintenance).
4. The elevators would show the wrong floor (inside the elevator). Such as "you are on the 2nd floor" when you are actually at the lobby.
5. No one came to clean the room for the three days we were there.
6. The fire alarm was continuously in "trouble" mode and beeped the entire time (not that you'd hear it from the room). I was told that all the systems were working properly but they needed to pay the service company $20,000 before they would come. I happen to know that is quite possible because I managed the maintenance on multiple buildings. It usually means that the system is "priority" driven. In other words, only one company has the license to provide and maintain the software and you have to pay them up front before they do it. Not sure if that is the reason. Anyway, the system showed several different faults. I think there is something definitely wrong.
7. The best feature here is the standard breakfasts that are served. They lady there was excellent. She got all the tips that I would have left for the room cleaners that never showed up and I tip well.

I was told that the hotel was recently purchased and they were trying to do something about the conditions. I have no idea if that is true. One of the people at the front desk seemed more interested in his phone than anything else.

I just left a 5 star rating for the Comfort Suites in Camp Hill Harrisburg. I'm not that hard to please :).

Dominique O.

the suite was nice. large enough to hold a few people to sit and relax. Near the main road, so getting there was no problem. parking lot was full, but the one in the back was big and well lit, so I felt safe to leave my car

Jeffrey

Positive: The staff was friendly and the lobby was clean but the furniture is not! Negative: The rooms were cleaned but are filthy around the baseboards, walls, air conditioners/heaters , desk chair was ripped a lot on seat part. The bathroom sink and tub are cracked , the shower head was dirty theater needs to be steamed cleaned.