Commodore Perry Federal CU - Oak Harbor, Ohio

Commodore Perry Federal Credit Union

Commodore Perry Federal Credit Union (CPFCU) is a well-established financial institution located at 1016 OH-19, Oak Harbor, OH 43449. With a phone number of 98983366, and a website at cpfcu.coop, CPFCU has been serving the community for many years.

Specialties: As a credit union, CPFCU offers a range of financial services including savings accounts, loans, and investments. They also provide an ATM on-site for the convenience of their members.

Other points of interest: The credit union is equipped with a drive-through for easy access, and it features a wheelchair accessible entrance and parking lot, ensuring that all members can easily visit and utilize their services.

Opinions: This company has received 24 reviews on Google My Business, with an average opinion rating of 4.3/5 stars.

With a long history of serving the community and a solid reputation, Commodore Perry Federal Credit Union is an excellent choice for those seeking a reliable financial institution in Oak Harbor, Ohio.

👍 Reviews of Commodore Perry Federal CU

Mike L.

1/5

"You can only make a shared branch deposit when our lobby is open which is every day except for Wednesday's afternoon". That's not what's listed on google, I guess I should do more research before visiting a typical credit union. Before leaving work an hour and a half early to make it in time, for you to not accept my deposit through the drive through, for which all you need to do is scan my ID and count my cash. Note, I didn't have this issue with my previous car loan depositing at this same location. I will have missed 5 hours of work now so that I could make time to deposit at this credit union. "Thank you have a nice day" I was told 3 times as I sat in the drive through trying to figure out when I was going to pay my car loan. See you at 9AM for my deposit!

Jacob S.

5/5

I love this CU. Oak Harbor is my home branch but I like all 3. They are very friendly and are very willing to go out of their way to help you with an issue if they can. An they will also allow doggos in the lobby! They are now also offering KASASA which is a great opportunity in the banking world!

Kellie C.

1/5

I am furious with this place right now! I gave my daughter my card to make a withdraw from the ATM. This ATM is notoriously famous for being broken all the time or having issues, or out of money. I should have known better to use it but was pressed for time and couldn't go to my own bank. Their ATM ate my card and wouldn't give it back. My daughter calls me to tell me what happened, I called the bank as they were still open. As she has me on the phone and I explain to her what happened, there is someone outside assisting my daughter to retrieve the card. When they pull it out and see it's not a Commodore Perry card all of a sudden they can't give me my card back! Now I have to go to my bank and have a new card made! I've been with Glass City for 22 years and there's a reason for it, they would never treat customers this way! So much for shared branching, I'll never use Commodore Perry again! Use at your own risk!

Marisha E.

1/5

I truly am not one to post bad reviews, however I need to share my experience from this morning.
Dylan was selling a vehicle that was registered to me. The buyer gave us a check in which needed to be cashed before possession of the vehicle was taken. So I went to the bank location as to which the check was written . I explained to the teller what I needed to do. Remember, the money was being drawn from an existing account( the purchaser). The teller informed me that because I was not a customer of the Credit Union I would be charged $10.00 to cash this check. I was reluctant but agreed. While waiting for the teller to complete the transaction ,another woman walked up to the window beside me and wanted to cash in rolled coin. She was asked if she had an account with Commodore Perry Federal Credit Union. The woman responded “no”. That teller proceeded to tell the woman that they usually charge a fee for the transaction. I can’t believe my ears and I certainly can’t contain my comment. I stated to my teller how interesting I found it that I was paying a service fee because I was not a customer however the woman next to me , also not a customer but receiving a service was not charged a service fee. My teller responded”I guess that’s how we make our money.” You will never see my money in your business again. I was always under the impression that a credit union was a good choice. Not me. Nope no way.
Commodore Perry Federal Credit Union is inconsistent with customer service.
It wasn’t about the amount of money, it was about the consistency of policy.

Eric K.

5/5

Great people to work with. New Home loan process was smooth. Credit Union to Credit Union transfers made easy. Thank again CP CU!

Nina S.

5/5

This place is great. The people here are so kind. They bend over backwards to help you. The credit union in Port Clinton could take a lesson from this place. They are such snobs over there. Keep up the good work.

Steven B.

1/5

Still fighting with them and another bank Impac credit union is way better

Sonya H.

5/5

Members are treated as people not numbers. Always enjoy coming back. They are always so helpful