Courtyard New Haven Orange/Milford - Orange, Connecticut

Christeal

The refurbished hotel retains much of its past in its design, features and room odor.

Our double-double on the 3rd floor greeted us with its full history dating back to when smoking in your room was the norm. For travelers under the age of - I’m guessing 40 - that curious smell in the room is years worth of cigarette, cigar and pipe smoking! All things considered, we preferred the scent to overpowering fragrances.

The room was large enough with a balcony overlooking an outdoor pool. The room included a HUGE fridge, a microwave and standard flat screen.

The beds felt comfortable at first but upon moving position, I realized that the only truly decent spot was in the well worn body depression. The linens were Courtyard standard - value quality.

At $110, I think the value proposition was just about right. We stayed one night; any longer would have worn on us quickly.

The front desk employee was exceptionally friendly.

We received late checkout which housekeeping seemed unaware of. They woke us 3 times and two separate times debated with me through the door why we were still in the room. There was a language barrier which added to the frustration on both sides.

The DO NOT DISTURB tag was hanging on the door and after disturbing us the first time, housekeeping should have checked in with the front desk staff. Instead, housekeeping told us to call the front desk?!

KGQ N.

Eh. Not a great stay. The walks are paper-thin so we could hear every single word spoken in the adjacent rooms as well as the hallways so we were frequently disturbed by loud neighbors blathering about “the game” and which players were worthy and which were not. The room was also depressingly dark regardless of how many lights we turned on and a few of the lights didn’t even work properly. The room had one window/door that opened into a courtyard so opening the drapes was not possible. Seeing that there was a lot of sport families checking in, we asked at check in to get a quiet room. We were assured that all the sports families were on another floor and our room would be quiet. Not even close to being true. The room was decently clean but we probably won’t stay there again.

Latasha H.

My first experience here everything was great. My most recent experience I was a bit disappointed my room had a very unpleasant smell. It smelled like basement like or possibly mildew. The only reason I didn’t move rooms was because my back gave out and I didn’t have it in me to re pack and move. The staff are very polite and always greet you with a smile. I certainly will stay again but hopefully someone will find out that smell is.

Nicole D.

This was a really great hotel. Clean, helpful staff. Nice lobby and patio. The room was comfortable and the shower worked well. The morning barista was very nice and made our drinks hot and fresh!

Womanatthebesttable

Nope. Unwelcoming. No breakfast if you get a good rate and the rooms are smelly, small, and cramped. Old and unkept facility with old, unkept furnishings. They could have done FAR more to make this a better stay but decided not to...make a different choice if you can.

Joan M. W.

This hotel was really good. Everything was nice and clean, no peeling wallpaper, or mold. The shower was clean and had shampoo, creme rinse and body wash attached to wall for easy use. The shower head had nice setting that actually worked. The bed was comfortable and sheets clean. The only complaint I have would be the TV placement in the room. A person should not have to watch TV with your head turned to the side! Ridiculous.

Travelfreakindian

Very nice hotel new lobby very good customer service. I was greeted with smile and very good lectionary have a shuttle to New Haven and free parking. Near all shopping and restaurants very convenient off and on exit off I-95 we will be back next time.

Nehal A.

This is an elegant hotel conveniently located within half an hour of New Haven/Yale, a mall, and other tourist spots around CT coast. They have free parking and a small swimming pool up to 5ft depth. The lobby area is beautiful, lots of sofas, couches, TV with sports and dining area for meals and breakfast.

Our check-in process was quick and easy. The double bed room was top quality for its price. The TV stand was little outdated. Fridge was wonky. But the bed were so comfortable, trademark Marriott quality.

The breakfast and other food are served from the lobby bar. They don’t deliver to the room. Breakfast food is actually pretty good. I tried the wings too one night, it was decent.

There are two service stations very close to the hotel, easy access to Tesla superchargers, EV chargers, Mcdonalds, Starbucks, Dunkin, Subway and Sbarro.