Dave Kehl Chevrolet, INC. - Mechanicsburg, Ohio

Kortney V.

A little customer service goes a long way.

Unfortunately, in my experience- I received very poor customer service at this location. I had sent a message to the dealership to inquire on an older model truck they had listed. With no response, I determined that the one hour drive may be worth it- as they had a few trucks on their site that were in our budget. ($20-25k range).

Upon arriving at the dealership, I spotted the vehicle on the lot that I had inquired about. Since it was seemingly still there and available, I went to the lobby to see if I could test drive it.

The gentleman that sat directly behind the reception area came out and asked how he could help me. I told him that I was there to see that vehicle to which he responded that it was sold on Saturday. Interesting that they’ve kept the inventory on their site AND the truck is still parked on the lot.

However, I shared with him our budget (knowing there were additional trucks that I could potentially look at while I was there).

He simply stated that they don’t have any trucks in that range and he’ll call me if they do. He didn’t bother looking at their inventory and giving any considerable alternatives or options.

Frankly, I don’t think that he cared about making any sales that fell under a certain price range. Which is unfortunate because we have outstanding credit and a pre approval from our bank.

I’ll shop somewhere that I feel like a valued customer.

TODD K.

I was in the search for a pre owned Silverado. I ran across one on the Dave Kehl website. I made the drive to Mechanicsburg, and it was well worth the drive.

I got there at 6:30 when they closed at 8:00. They promptly got the truck and had me in it for a test drive. I got back to the dealership and they appraised my trade. They came correct with its value at their first offer. I had done my homework and knew its worth as I had been to another dealership. I inquired about warranty, and they gave me a great deal on it also. It was GREAT to work with one person beginning to end with one person. Not of the salesperson going back to his manager for approval. Seemed like I was dealing with the person where the buck stops.

My salesperson was Andy Cox. He made it a personable experience. While I have not had the need for service after the sale, I have no doubt it will be great.

Make the drive as it’s worth it!

landen S.

I would not recommend this dealership to anyone! Tried to get a trade number on my used truck 3 different times and each time I called they said they would call me back and never did. Then the other day I took off work so I could get the truck and figure out the trade number when I got there. But simply asked for a walk around video before I drove 2 hours and one salesman said he doesn’t know how to work his phone to do that and the other told me 3 different times that he would but never got a video.

Brad S.

Exceptional customer service and sales support during a crucial purchasing decision. The team at Dave Kehl knocked it out of the park and has earned a lifelong customer.

Could not recommend a better dealership and team of experts.

charles K.

My family has been coming here since 2000. We’ve purchased 10 vehicles from here in that time. Today was my first time actually getting one for myself and Dave and the family are nothing but amazing. I left with exactly what I wanted. Purchased my first diesel and they took the time to tell me all about not just the new tech but the engine. This is a family dealership that will never do you wrong.

daniel L.

I drove six hours to buy the 2022 Silverado high country 2500
There was a couple minor things to work out.i had been looking for a couple months drove six hours back home absolute love this truck.Thanks to Dave it was a long trip but worth it!

Jess M.

My go to honest, top notch dealer. Paul at the service department is the most honest person you will meet. I’m glad to drive extra time to go here.

Michael W.

Dealership was quick and fair in making a deal with. Salesperson was very professional and polite.