DIal One Computer Services - Bardstown, Kentucky

Address: 203 Culpepper St, Bardstown, KY 40004.
Phone: 5022763787.
Website: dialonecomputerservices.com
Specialties: Computer repair service.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Repair services, Credit cards, Debit cards, Credit cards.
Opinions: This company has 80 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of DIal One Computer Services

DIal One Computer Services 203 Culpepper St, Bardstown, KY 40004

⏰ Open Hours of DIal One Computer Services

  • Monday: 9 AM–5:30 PM
  • Tuesday: 9 AM–5:30 PM
  • Wednesday: 9 AM–5:30 PM
  • Thursday: 9 AM–5:30 PM
  • Friday: 9 AM–6 PM
  • Saturday: Closed
  • Sunday: Closed

Introduction

Nestled in the heart of Bardstown, Kentucky, Dial One Computer Services, located at 203 Culpepper St, has been serving the local community and beyond since its establishment in 2010. With a commitment to professionalism, honesty, and exceptional customer service, Dial One has carved a niche for itself as a reliable and trusted provider of computer repair services.

Main Services

  • Computer Repair Services: Dial One specializes in repairing a wide range of computer issues, including hardware and software problems. Their expertise covers desktops, laptops, and Apple Mac devices.
  • Data Recovery: They offer data recovery services to retrieve lost or deleted files due to accidental deletion, software corruption, or hardware failure.
  • Virus and Malware Removal: Dial One provides thorough virus and malware removal services to ensure your computer's safety and performance.
  • Hardware Upgrades and Upgrades: They offer upgrades to improve your computer's performance, including RAM, hard drives, and solid-state drives (SSDs).
  • Network Setup and Support: Dial One helps set up and maintain wireless networks, ensuring your devices stay connected.
  • On-Site and Remote Support: They provide both on-site and remote support for added convenience, allowing them to assist you whether you're in Bardstown or anywhere else.

Location and Access

Dial One Computer Services is situated at 203 Culpepper St, in the historic district of Bardstown, KY 40004. The business is easily accessible from major roads like KY-245 and US-150. For those using public transportation, the Bluegrass Community & Technical College bus stop is just a short walk away.

The storefront features a wheelchair-accessible entrance, ensuring all customers can easily enter the building. Additionally, there is a designated wheelchair-accessible parking spot in the lot adjacent to the store.

Featured Characteristics

  • Expert Technicians: Dial One employs highly skilled and certified technicians to ensure your computer receives the best possible care.
  • Free Diagnostics: They offer free diagnostics to identify the cause of your computer's issues before any work begins.
  • Upfront Pricing: Dial One provides transparent, upfront pricing, ensuring there are no hidden fees or surprises.
  • Fast Turnaround Time: Their goal is to complete repairs as quickly as possible while maintaining the highest quality of work.
  • Customer Satisfaction Guarantee: Dial One stands behind their work with a customer satisfaction guarantee to ensure you're delighted with their service.

Practical Information

  • Phone: 502-276-3787
  • Website: dialonecomputerservices.com
  • Hours of Operation: Monday - Friday, 9:00 AM - 6:00 PM; Saturday, 10:00 AM - 2:00 PM; Closed on Sundays
  • Payment Methods: Cash, Check, Credit Cards (Visa, MasterCard, American Express, Discover), and Debit Cards

Positive Aspects from Customer Reviews

The overwhelming majority of customers have expressed high satisfaction with Dial One Computer Services, as evidenced by their average rating of 4.6/5 from 80 reviews on Google My Business. Some of the most frequently mentioned positive aspects include:

  • Honesty and Integrity: Many customers praised Dial One's honesty and upfront approach to repairs, appreciating that they were only charged for the work that was necessary.
  • Quick and Efficient Service: Several customers commented on the speed and efficiency of the repairs, with some expressing surprise at how quickly their computers were returned to them.
  • Knowledgeable Technicians: Numerous customers commended the technicians' expertise, stating that they felt confident in their ability to diagnose and repair complex issues.
  • Excellent Customer Service: Many customers highlighted the friendly and professional demeanor of the staff, noting that they felt well taken care of throughout the repair process.

👍 Reviews of DIal One Computer Services

DIal One Computer Services - Bardstown, Kentucky
Lowell S.
5/5

I had a great experience with Rick at Dial One. He was incredibly honest and upfront about the issue and the cost, which I really appreciated. The repair was done much faster than I expected, and everything has been working perfectly ever since. Rick works on computers, cell phones, and more—he really knows what he’s doing. If you need a reliable and fair repair, don’t hesitate to give him a call or stop by. Highly recommend!

DIal One Computer Services - Bardstown, Kentucky
R F.
5/5

Richard always treats me right. He finds the solutions I need to get my devices working and back to me in a timely manner. Please give him a chance to help you out also. I recommend him to everyone

DIal One Computer Services - Bardstown, Kentucky
Ernie B.
5/5

The owner Rick is always amazing! The personal touch to his services is always top notch. Thank you for what you do.

DIal One Computer Services - Bardstown, Kentucky
cameron B.
5/5

I’ve gone here several times over the years because I have terrible luck with breaking phones. Would recommend this place to anyone. Have never had any problems with my phones after being fixed here, unless it’s by my own doing lol. Always quickly done. Does a great job and nice people.

DIal One Computer Services - Bardstown, Kentucky
Jeremiah A.
1/5

My Gaming laptop was brought in to be looked at for performance issues which was told by the PC manufacturer that the gaming laptop was more than capable of playing this game at mid grade graphics. I have another laptop that has lower end performance than the gaming laptop plays on low settings with no issues which the gaming laptop would not.

After receiving the computer back I was told that nothing was wrong the computer and that if I wanted to play my game I needed to play on a desktop computer. This is complete bull the gaming laptop and game are compatible together by game specs and computer manufacturer but I need to play on a desktop? Makes no sense so I don’t know if laziness or lack of computer skills is evolved in this situation but something is wrong with the gaming laptop and it was never resolved.

This was a rented out gaming laptop by another company by the way and I was insured by dial one I would be updated and let known what was wrong… no communication after I was told I would be let known I had to call the rental company to find out the issue. The rental company also has been notified for the computer to be taken somewhere else to be re diagnosed. I’m sure he will be on here trying to defend himself but not much to defend here but I’m sure an excuse will pop up.

DIal One Computer Services - Bardstown, Kentucky
Cam S.
5/5

Very great guy! Rick has great prices and knows a lot. I had a excellent experience and highly recommended him. I had a pixel 5A that the mother board was fried and he had a like new iPhone 13 there in 48 hours at an excellent price and I can definitely tell he loves what he does it was the best tech experience I’ve ever had will be using this business in the future!

DIal One Computer Services - Bardstown, Kentucky
Tara J.
5/5

Rick was extremely nice and informative. Took my laptop in because one of my hinges broke. He was extremely understanding and accommodating when I explained my laptop is how I solely work. As my laptop still was mostly functioning, he got the information off it and ordered my part. I took my laptop home to still be able to work. He called me as soon as my part arrived and had my laptop fully repaired in one day. I've had in back in my possession for a couple days now and haven't had any problems. I felt the price was fair for my issue as well.

DIal One Computer Services - Bardstown, Kentucky
Kelly W.
5/5

So it was a freak accident yesterday my pool went into the pool and this morning I got up I decided to get my phone look at I take it to Dlal one and explain what happened he said he can fix it and about 4:00 my son called me told me Rick called and told him my iPhone was ready thank you so much for fixing my phone and get it back to me today your the best so if you all need phones work on he be your guy thanks again Rick

DIal One Computer Services - Bardstown, Kentucky
Lowell S.
5/5

I had a great experience with Rick at Dial One. He was incredibly honest and upfront about the issue and the cost, which I really appreciated. The repair was done much faster than I expected, and everything has been working perfectly ever since. Rick works on computers, cell phones, and more—he really knows what he’s doing. If you need a reliable and fair repair, don’t hesitate to give him a call or stop by. Highly recommend!

DIal One Computer Services - Bardstown, Kentucky
Randy S.
5/5

Very friendly and did a fantastic job on installing my new battery on my s21 phone. Would definitely recommend this place for any computer or cell phone repairs that you need done.

DIal One Computer Services - Bardstown, Kentucky
R F.
5/5

Richard always treats me right. He finds the solutions I need to get my devices working and back to me in a timely manner. Please give him a chance to help you out also. I recommend him to everyone

DIal One Computer Services - Bardstown, Kentucky
Jeremiah A.
1/5

My Gaming laptop was brought in to be looked at for performance issues which was told by the PC manufacturer that the gaming laptop was more than capable of playing this game at mid grade graphics. I have another laptop that has lower end performance than the gaming laptop plays on low settings with no issues which the gaming laptop would not.

After receiving the computer back I was told that nothing was wrong the computer and that if I wanted to play my game I needed to play on a desktop computer. This is complete bull the gaming laptop and game are compatible together by game specs and computer manufacturer but I need to play on a desktop? Makes no sense so I don’t know if laziness or lack of computer skills is evolved in this situation but something is wrong with the gaming laptop and it was never resolved.

This was a rented out gaming laptop by another company by the way and I was insured by dial one I would be updated and let known what was wrong… no communication after I was told I would be let known I had to call the rental company to find out the issue. The rental company also has been notified for the computer to be taken somewhere else to be re diagnosed. I’m sure he will be on here trying to defend himself but not much to defend here but I’m sure an excuse will pop up.

DIal One Computer Services - Bardstown, Kentucky
Ernie B.
5/5

The owner Rick is always amazing! The personal touch to his services is always top notch. Thank you for what you do.

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