Faith Regional Health Services - Norfolk, Nebraska

Introduction

Faith Regional Health Services, located at 2700 W Norfolk Ave, Norfolk, NE 68701, United States, is a renowned healthcare provider committed to delivering high-quality, compassionate care to the community. With a strong focus on patient-centric care, Faith Regional Health Services strives to improve the health and well-being of its patients through a comprehensive range of medical services.

In this detailed article, we will explore the main services provided by Faith Regional Health Services, its location and accessibility, unique features, practical information, and positive aspects highlighted by patient reviews.

Main Services

• Inpatient Care: Faith Regional Health Services offers acute care services for patients who require close monitoring and treatment. The facility features modern equipment and a highly skilled medical staff to ensure the best possible outcomes for patients.
• Outpatient Care: For patients who do not require overnight stay, Faith Regional Health Services provides a wide range of outpatient services, including diagnostic imaging, laboratory services, and physical therapy.
• Emergency Care: The hospital operates a 24/7 emergency department, staffed by board-certified emergency medicine physicians and nurse practitioners. This ensures that patients receive prompt and expert care for medical emergencies.
• Specialty Clinics: Faith Regional Health Services is home to various specialty clinics, offering expertise in areas such as cardiology, oncology, neurology, and orthopedics. These clinics are led by experienced specialists who work collaboratively to provide personalized treatment plans for patients.
• Rehabilitation Services: The hospital's rehabilitation services help patients regain their strength, mobility, and independence after illness, injury, or surgery. These services include physical therapy, occupational therapy, and speech-language pathology.
• Women's Health: Faith Regional Health Services offers a comprehensive range of women's health services, including obstetrics, gynecology, and breast care. The dedicated women's health team provides compassionate, patient-centered care throughout a woman's life.

Location and Access

Faith Regional Health Services is conveniently located in Norfolk, Nebraska, providing easy access to residents of the surrounding areas. The hospital is situated on the west side of Norfolk, near the intersection of W Norfolk Ave and 27th St. The facility is easily accessible by car, with ample parking available for patients and visitors.

Public transportation is also an option for getting to Faith Regional Health Services. The Norfolk Area Transit System operates several bus routes that serve the hospital, making it convenient for patients and visitors to use public transportation to access the facility.

Featured Characteristics

• Accreditation: Faith Regional Health Services is accredited by The Joint Commission, a national organization that evaluates and accredits healthcare organizations. This accreditation reflects the hospital's commitment to providing safe, high-quality care to its patients.
• Community Partnerships: The hospital actively collaborates with local schools, businesses, and community organizations to promote health and wellness in the Norfolk area. These partnerships help Faith Regional Health Services to better understand and address the unique health needs of the community.
• Volunteer Program: Faith Regional Health Services has an active volunteer program, with volunteers contributing their time and talents to support the hospital's mission. Volunteers play an essential role in enhancing the patient experience and providing assistance to staff members.
• Education and Training: The hospital is committed to educating and training the next generation of healthcare professionals. Faith Regional Health Services partners with local universities and colleges to provide clinical rotations and internships for students in various healthcare fields.

Practical Information

• Address: Faith Regional Health Services, 2700 W Norfolk Ave, Norfolk, NE 68701, United States
• Phone: 402-371-4880
• Website: frhs.org
• Hours of Operation: The hospital is open 24/7 for emergency care. Inpatient and outpatient services have varying hours, so it's best to check the website or call for specific service hours.
• Payment Options: Faith Regional Health Services accepts various payment methods, including cash, checks, credit cards (Visa, MasterCard, American Express, and Discover), and debit cards. The hospital also participates in most insurance plans, including Medicare and Medicaid.
• Parking: Ample free parking is available for patients and visitors on the hospital campus. The parking lot is well-lit and wheelchair-accessible.

Positive Aspects from Reviews

Faith Regional Health Services has a Google My Business rating of 2.6/5, with 97 reviews. Despite the average rating, several patients have praised the hospital for its positive aspects:

• Competent and caring staff: Many patients commend the hospital's staff for their professionalism, kindness, and dedication to providing quality care.
• Clean and well-maintained facilities: Several patients mention that the hospital is clean, well-organized, and well-equipped, with modern facilities that contribute to a positive patient experience.
• Prompt and efficient care: Some patients appreciate the quick and efficient care they received at Faith Regional Health Services, with minimal wait times and a streamlined discharge process.
• Community involvement: A few patients praise the hospital's commitment to supporting and engaging with the local community, highlighting the positive impact it has on the Norfolk area.

While there are areas for improvement based on patient reviews, Faith Regional Health Services remains committed to delivering high-quality care and continuously strives to enhance the patient experience.

👍 Reviews of Faith Regional Health Services

Burt G.

1/5

The ER doc last night 7/29/2025 was nothing short of an outdated gorilla. Went in with orders from my primary doctor that stated I needed to go to the ER, I arrived, showed him the order and he sits there *shrugs* and says he doesn't understand why she ordered me to go to the ER. Needless to say, I'm luckily not paralyzed from the blood clotting in my spine and nobody figured out to this day why I can't pee and he proceeded to tell me the infection around my catheter, blister, and skin melting off my genitals, is "normal." The staff was great, nurses were great, but he didn't even have the gumption to return to the room per my request and do his job. Don't worry, UNMC will be taking care of me today and I will ensure that faith regional, specifically the ER doc WILL be paying for my wasted time and his poor practice that could've resulted in death or paralyzation. Good luck, abandon hope all ye who enter faith regional. He also understood of my neurological issues and played games with me lying and arguing with me about the date of the injury. I also took footage where a second door was open when my genitals were out and a gentlemen digging in a trash bin in green scrubs could see and overhear everything. Please reach out to me for the video, doc isn't fit to run a McDonald's efficiently or safely. My privacy was destroyed and it is not my job to be the doctor and fix myself.

Carla L.

5/5

I cant beleive that this hospital dosent have a 5 rating, had to go to the er yesterday and they were the best people they were very polite and fast, they got my pain under control in less then 20 min ,the dr. And nurses i had were the greatest. Thanks to all the drs.and nurses i wouldnt be afraid to ever go there. I should metion i am from out of town and reading some of these reveiws made me a little scared to go, but i am so glad i did , god bless you all and thank you!!!!!

Bev F.

4/5

I have been hospitalized numerous times in the last 9 years, the last the first week in February 2025, and find the nursing staff to be competent and compassionate. The Hospitalist Doctors the same.
I did find that certain floors answer call lights faster than others.
I don’t like the rule that staff needs to check on patients more than every hour. It is almost impossible to get sleep during the day when many different departments are coming in constantly.

Tessa H.

1/5

Didn’t know I was pregnant until a week before. (Cryptic) and when I went into labor and arrived. No pain meds, told to “grow up”. Finally got an epidural, AS I WAS HAVING HIM. Got charged to extreme amounts for “pain meds” never given. And then told I was a “terrible mother” for not breast feeding” and told them I wasn’t gonna breast feed. Never given anything for my milk to dry up cause “God doesn’t believe in that”. This place hopefully doesn’t ever exist in the near future. Don’t go here unless you are ready to die.

Erica S.

5/5

Nothing but amazing things to say about having a baby here. I just had my second baby at this hospital and the labor and delivery staff were incredible both times. I especially loved my experience with Joan the lactation consultant. She is so incredibly kind and helpful.

Kim P.

1/5

This place is horrible. I have never written a review to say something bad but these doctors and nurses are horrible and so rude. I went in sick with a bad sinus infection my face was swollen and horrible pain on cheeks and my head horrible headache. They pretty much said I was just there for pain medication. A couple of days later my head was still hurting and my neck hurt really bad. I went back and I told the PA i couldn’t move my neck she gets close to me and grabs my head and jerked it down I screamed and threw my hands up to get her off of me. My friend that is a nurse came unglued couldn’t believe she did that. Apparently they think everyone is just after pain medicine I was scared something bad was wrong since I couldn’t move my neck. My daughter who is very sick she sees a blood specialist and an oncology doctor we have had to take her there a couple of times because her doctor said get here there it’s quicker and they can transfer her. Her spleen swollen and her blood is messed up. She was hurting really bad and the pain medication wasn’t helping she was just doubled over in pain and sick to her stomach. She told them everything she takes PA looks at and says I can’t believe you are taking pain medication for a swollen spleen I have never heard of that. She was really mean to my child. I told her doctors how they were treating her and they called and was mad about how they treated her straightened out. She went 2 days ago and they did it again. Just acted like she was lying and just there for pain meds. She never asked for a prescription her doctor did that for her but if she gets to bad get to er. Her oncologist is in Omaha and stomach doctor is here. She called her stomach doctor he looked at the blood they had drawn. He said go back we need to redo bloodwork. He called er and told them what to do. They ended up admitting her because thank god her doctor is wonderful. They originally had sent her home said they had called her doctor and he said there was nothing they could do a complete lie when she called him she asked him. He never got a call from them and wbc was.08 way to low with what she has. They didn’t tell her anything about her bloodwork just sent her home. Thank god her doctor is a wonderful doctor who cares about his patients. I get that they have to be careful because people do just go to get pain medication but when you have her records and know what is wrong with her that she is really sick and you treat someone that way you don’t need to be a doctor or nurse. You have to actually care about people. I want go back to them because they could care less about people. I don’t want my daughter going there but she is grown and when she starts getting really sick and a lot of pain she calls her doctor and they tell her to go there cause it’s closer and her stomach doctor is across the street. After I let them know how they treated her they usually call. But sometimes it in the middle of the night. If you want to be treated like a human being and not like a piece of trash don’t go

Alfredo L.

5/5

I had to go into the ER to get stitches. No one likes to be in situations like that but I feel lucky and grateful about the service I received when I got there. Diane RN and her team are extremely good at their job and made the experience as good as it could be. I needed help and I am glad they were there to help me.

Destiny H.

1/5

Worst place in the world left mt boyfriend in the entrance doors after having to get ambulance involved to get him to the hospital he can’t walk something with his disc and instead of keeping him there and trying to help him literally can’t walk (we live in an apartment building has a lot of stairs) they just wheeled him out as he is screaming in pain and said call other places worst service in the world wasn’t even there an hour