Firefly Travels - Chardon, Ohio

Annie B.

Exceptional Travel Planning – A Seamless and Unforgettable Journey

We can’t recommend Lori highly enough! From start to finish, she planned an absolutely seamless and personalized journey for us through Spain and Portugal. Every detail was meticulously arranged, from private tours in each city to smooth transportation via car services, trains, and flights.

When a delayed flight put us in danger of missing a tour, Lori went above and beyond to find a solution, ensuring we didn’t miss out on the experience. Her responsiveness, expertise, and dedication made our trip stress-free and truly unforgettable.

If you’re looking for a travel agent who anticipates every need and handles every challenge with grace, Lori is your lady!
Thank you, Lori, for making our journey so special! We’ll definitely be planning our next adventure with you!

Christine M.

We just returned from our magical trip to Disney World! Joann made it effortless. We had changes and additions. And made new reservations and questions and she was always attentive A++++ we are using her again in July! She’s the best! And we are seasoned Disney travelers and still use the service! Makes like easy

geoff R.

In the later months of 2024 I reached out to Lindsey Hellenbrand with Firefly Travels to see what the possibilities were for us to take a week-long vacation to a sunny and tropical destination. I wasn’t sure what to expect considering we only had 3 months to plan and book the trip.
Needless to say, after a short phone call with Lindsey expressing everything my wife and I were looking for in a trip, within a couple of days she had a full mock-itinerary in my email inbox giving us multiple destinations, resorts, excursions, airline flight details, and all other amenities pertaining to the dream vacation that we were hoping for!
After going over the specifics of the different resorts, excursions and flight details with my wife I reconnected with Lindsey who was able to get everything booked in a relatively quick manner! (It was a weekend)
Our trip to Secrets Playa Blanca Costa Mujeres (Mexico) was nothing short of amazing! This is a very new and clean adults-only resort that definitely doesn’t lack elegance and awe in regards to its spacious and clean rooms, variety and quality of restraunt eats throughout the resort, and its MANY beautiful pools and hot tubs scattered throughout. The weather was sunny and warm for the whole week! Every interaction with a staff member made us feel like we were back home and amongst friends and familiar faces! There was just the right amount of nightlife around the resort that left us feeling entertained after a late dinner but never felt like a party. This resort definitely catered to couples looking for a romantic getaway!
The excursions we did to the Mayan ruins, snorkeling through the underground limestone caverns (Cenote’), and swimming with giant sea turtles and sting rays were
all set up and booked by Lindsey! Showing up the morning of our excursion and having everything taken care of was such a relief.
This entire trip was a breeze in terms of effort on our part and everything turned out better than my wife and I could have imagined!
I cannot recommend Lindsey Hellenbrand with Firefly Travels enough! Every detail was planned out perfectly to exactly what we wanted in a vaction and im so glad I reached out to her for the planning of this trip!
As a side note, dont take a group shuttle bus from the airport to your resort! Let her book a private transfer vehicle for you instead, you will not be disappointed! Thank you Lindsey!

Sheleda D.

Lindsay was excellent in planning our vacation to Cancun. It was extremely helpful that she has been to many of the resorts that are sends families to so she has first hand knowledge. Even while we were there and had questions she was on her own family trip and still made time to communicate with us. The rate she found us was unmatched! The trip itinerary set me at ease. We would absolutely utilize her services again and recommend her for future travels!

Christin R.

Joanne was a great help with planning our February 2025 trip. This was the second trip that she’s helped coordinate for us and without fail she exceeded our exceptions. Our itinerary was so detailed and perfectly easy to follow. Joanne even checked in with us mid trip to make sure all was going well! Every detail was taken care of like our dining reservations and if there was any questions we needed to ask she was sure to find us the answers quickly if she already didn’t know! Highly recommend JoAnne for next Disney/vacation planning needs!

Jeni G.

Lindsey was great to work with in planning our trip to Punta Cana! She offered great options for our vacation and was always prompt in responding to us. She helped us every step of the way, making our vacation planning stress-free and helping us plan our unforgettable getaway. I highly recommend her and we will definitely be reaching out to her for future vacations!

Leslie V.

Our agent, Kim set us up with a phenomenal resort! We loved Secrets Royal Beach, the service was impeccable along with the food and drinks! We highly recommend using Kim for all travel needs. She went above and beyond to make our vacation truly memorable and so relaxing!! Thanks Kim!!

Lisa L.

We are so grateful for Carmela’s help in planning our trip! So much had changed since our last visit that I don’t think we could have figured it all out without her guidance.

Carmela was on top of every detail, making the entire experience stress-free and enjoyable. She was also available during our trip when we needed to make last-minute changes due to the weather, which was a huge help.

Her attention to detail, expert knowledge, and dedication to making our trip magical truly made a difference. If you're looking for someone who goes above and beyond to ensure a smooth and unforgettable Disney experience, I highly recommend Carmela’s services.