Fly Heli Cleveland - Cleveland, Ohio

Ailyn P.

Just do it! It was an amazing experience, and best valentines date I ever had , thanks to my fiance who’ll let me experience it. They’re very professional, called me the day before our scheduled flight to let me knows the weather issue on that day and gave me time to reschedule it, so we rescheduled it a day before and it all went well, the pilot was nice and the city of Cleveland at night is spectacular!

Kaycee P.

Had a terrible experience yesterday. We drove 1.5 hours for a surprise birthday experience. Had a flight booked for 730pm. Showed up early as they asked. The gate was closed. No one around. Multiple couples scheduled before said they tried calling and did not get an answer. I had to call other locations to get someone. Ashley in the Atlanta location was the only one able to help us get in contact with someone (who still wasn’t even local but out of Chicago). We were told that they were too busy and they apologized that our flights had been cancelled even though we hadn’t been contacted. I asked for a refund and was charged a second time! I would give zero out of five stars if I could.

Justin W.

Such a great experience. First time in Heli. Pilot was amazing-Keegan. Will be back for longer tour.

Donyale W.

Fly Heli Cleveland provided us with the exact experience we were looking for. We saw all the Major Sports Arenas/Stadiums. And a lot of Cleveland Lake Erie coastal features. Not overly priced. Very Professional and responsive staff. Perfect Date night experience or day time activity. We would definitely book again!!

Mohammed M.

I have attempted to call and email, with no response given to me.
I booked a flight for my wife and I to celebrate a special occasion, and unfortunately did not have a pleasant time. Upon entering, we were told that we were the only flight scheduled that day, but there was no flight ready for our 6pm fly time. We arrived at 5:45pm and did not get onto the helicopter until about 6:30pm.

Once entering the helicopter itself with our seatbelts fastened and doors closed, we immediately smelled marijuana. This made us feel uneasy about the experience from a safety perspective. The total trip time lasted maybe 15 mins, and we soon landed and felt that it was a complete waste of not only money, but valuable time spent celebrating an occasion together while also experiencing fear of our safety due to the smell of marijuana in the helicopter.

This was extremely unprofessional and not the type of offering I wanted to experience from what I perceived as a reputable business.

I would like to speak to a member of the management/ownership organization. If no response, I will escalate to proper Cleveland Air authorities.

Forever D.

It was absolutely beautiful, our pilot was amazing he made sure we had a great experience definitely coming back again!!!

Damon M.

CHECK WEATHER.... ****
Great experience. Follow directions. Park on curb - right in front of gate. Night - best . Sunset. Aaron - pilot was Yg. Cool & professional- the 🚁 was clean. Nice.

alondra E.

THIS COMPANY IS A SCAM!!! they canceled our trip due to the weather while we were on vacation & decided not to refund us the money. DO NOT RECOMMEND. spoke to the manager and he did not level with us at all. highly disappointed!!