Gateway Hotel & Conference Center - Ames, Iowa

Gateway Hotel & Conference Center

The Gateway Hotel & Conference Center, located at 2100 Green Hills Dr, Ames, IA 50014, is a premier destination for both business and leisure travelers. With a phone number of 52928600 and website at gatewayames.com, this establishment offers a range of services and amenities to ensure a comfortable and enjoyable stay.

Specialties and Features

• Hotel: The Gateway Hotel offers spacious and well-appointed rooms, along with top-notch customer service.
• Conference Center: This state-of-the-art facility is equipped with modern technology and can accommodate various events, from small meetings to large conferences.
• Restaurant: Guests can enjoy delicious meals at the on-site restaurant, which serves a variety of cuisines and beverages.

Location and Accessibility

Conveniently situated in Ames, Iowa, the Gateway Hotel & Conference Center is easily accessible from major highways and is near several popular attractions, such as the Iowa State University and the Adventureland Park. This location makes it an ideal choice for both business travelers and those visiting the area for leisure.

Opinions and Reviews

This company has garnered a significant number of reviews on Google My Business, with an impressive average rating of 4.3 out of 5. Many guests appreciate the hotel's comfortable rooms, friendly staff, and excellent facilities. However, some have mentioned minor issues, such as cleanliness and difficulty understanding the shower controls. Overall, the majority of reviews reflect a positive experience at the Gateway Hotel & Conference Center.

Recommendation

For those seeking a top-notch hotel and conference center experience in Ames, Iowa, the Gateway Hotel & Conference Center is highly recommended. With its prime location, exceptional amenities, and commitment to customer satisfaction, this establishment is sure to exceed your expectations. To learn more or to book your stay, please visit their website at gatewayames.com. Don't hesitate to contact them through their phone number, 52928600, for any inquiries or reservations.

👍 Reviews of Gateway Hotel & Conference Center

Lee

4/5

The room was nice but could have been cleaned up a little better. Random hairs still in the bathroom area upon arrival. Reviews I read suggested the shower was nice but hard to figure out... I'd have to agree. Overall a nice stay despite minor inconveniences.

Jacqueline

Positive: The front desk guy at my check in on Nov27th at 6pm was the friendliest hotel employee. He was helpful at check in and when I went back down to the lobby for additional information. Also we enjoyed the Thanksgiving buffet with reservation. Negative: N/a

Melissa R.

1/5

The room and location were nice, i will give them that. They would not allow me to check in early but allowed others in our group to check in early. Their credit card machine has been down for over 2 weeks for some reason, so we had to leave our information on a piece of paper, i'm not sure how secure that is. Also, they lied about the pool, not working to keep our children out of it, but then informed us about adult swim, solidifying that they had lied about the pool being broken. The staff were almost all rude, which I can imagine their credit card machine being down being frustrating, but still, the staff was incredibly rude, all of them, not just one person. On the day of check-in, everyone's room was basically printed on an Excel spreadsheet, and they were not able to give us a receipt of any kind, saying to call them in a couple weeks. So basically, they have a paper with our credit card information on it and a free range to charge whatever with no receipt, and it leaves to question, what are they going to do with those papers once they charge our cards? It just feels sketchy from one of the largest hotels in ames.

Jacqueline

Positive: I loved the front desk supervisor. He was very friendly and helpful on check in. The location was great and the pool area was great. Negative: ""

Kelly M.

5/5

Room was incredible. Bathroom was nice and new, and really clean. Would definitely stay here again. Attendant at check in was awesome. Attendant at check out seemed too busy to care about her computer than my stay. Won't let that ruin my stay though.

Jake E.

3/5

Overall not a bad place, pretty steep rates for the location. The room was nice but the pillows were very uncomfortable, also the heater is very loud when it kicks on. As shown in the included photo this nice pile of dirty sheets sat in front of my door for over a day

Ryan A.

5/5

Everything during my stay was fantastic! From service to room cleanliness. Michael was working the front desk when I checked in at night and he was very helpful and kind. Would highly recommend and stay there again if presented the opportunity

Denise A.

My husband and I stayed at the Gateway when in town for a family funeral. We loved our king bed room and didn't have any problems with the sliding bathroom door. Consumables in the bathroom are in mounted pump bottles. We stayed four nights and didn't have any maid service, but we were able to get fresh towels from the front desk. Also available at the front desk were cold bottles of water for $1.75 vs $4.00 in the room. They also had shelf stable foods, snacks, and sweets available for purchase. |While the rooms have been updated, unfortunately the pool and whirlpool tub have not. There's also a sauna and gym room which we didn't use. |We did have lunch in the restaurant and it was tasty and reasonably priced. They have a breakfast buffet also.|The hotel is very convenient to the football stadium area of the ISU campus.|We will likely stay here again soon.