Glenn Medical Center - Willows, California

Address: Glenn Medical Ctr, 1133 W Sycamore St, Willows, CA 95988, United States.
Phone: 5309341800.
Website: gmcmed.org
Specialties: Hospital, General hospital, Nursing home.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 90 reviews on Google My Business.
Average opinion: 2.9/5.

📌 Location of Glenn Medical Center

Glenn Medical Center Glenn Medical Ctr, 1133 W Sycamore St, Willows, CA 95988, United States

☎️5309341800

⏰ Open Hours of Glenn Medical Center

Monday: 8 am–5 pm
Tuesday: 8 am–5 pm
Wednesday: 8 am–5 pm
Thursday: 8 am–5 pm
Friday: 8 am–5 pm
Saturday: 8 am–5 pm
Sunday: 8 am–5 pm

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Glenn Medical Center

Glenn Medical Center stands as a cornerstone of healthcare in Willows, California, serving the local community comprehensively. Located at 1133 W Sycamore St, this facility is easily reachable via phone at 5309341800 or through its website at https://gmcmed.org/. It operates as a vital hospital and nursing home, providing essential medical services to residents and surrounding areas. The center is committed to offering accessible and quality care, with a focus on patient comfort and well-being.

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Location and Accessibility

Nestled in Willows, California, Glenn Medical Center is strategically positioned to serve the community effectively. Its address, 1133 W Sycamore St, provides a clear point of reference for visitors and patients. The facility prioritizes accessibility for all individuals, ensuring that its grounds are wheelchair-accessible. This includes a wheelchair-accessible car park and a wheelchair-accessible entrance, making it easier for those with mobility challenges to reach the center and navigate its premises. These features are crucial for ensuring that everyone, regardless of physical ability, can access the care they need.

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Services Offered

As a hospital and nursing home, Glenn Medical Center offers a range of services catering to diverse healthcare needs. While it functions as a general hospital, providing a broad spectrum of medical care, its role as a nursing home indicates a strong focus on long-term care and rehabilitation services. This dual nature allows the facility to cater to both acute medical situations requiring hospital-level care and the ongoing needs of elderly or chronically ill patients who require extended stays. The center is equipped to handle various health concerns within its scope.

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Emergency Care

A critical aspect of any hospital is its emergency department (ER). Glenn Medical Center's ER plays a pivotal role in the community's healthcare infrastructure. Recent feedback indicates that the ER staff are capable and compassionate, adept at handling stressful situations with professionalism. For instance, one review highlighted the exceptional care provided to a one-year-old child in the ER. The nursing staff, along with specific radiology personnel mentioned, were praised for their support and ability to keep the child comfortable, even coordinating a transfer to another facility when necessary. This underscores the ER's capacity to provide immediate attention and, if required, facilitate timely transitions to specialized care, ensuring patient safety and comfort throughout the process.

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General Hospital Operations

Beyond the emergency department, the hospital functions to provide various diagnostic, treatment, and preventative services. As a general hospital, it likely offers primary care, specialist consultations, routine check-ups, and management of common illnesses and injuries. Its status as a nursing home suggests robust long-term care programs are also available, focusing on the daily care, medical management, and quality of life for elderly residents or individuals needing sustained support. The facility maintains a balance between acute care and chronic care needs within its walls.

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Facilities and Patient Amenities

Glenn Medical Center is not only focused on clinical care but also on creating an environment that is welcoming and accommodating for all patients. Several amenities are designed to enhance the overall patient experience and ensure convenience. The facility boasts wheelchair accessibility features, including an accessible car park and entrance, which cater specifically to patients with mobility issues. Furthermore, the center accepts various forms of payment, including debit cards, NFC mobile payments, and credit cards. This facilitates smoother transactions for services rendered. These combined features contribute to a more streamlined and patient-friendly service model.

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Community Presence and Reputation

Glenn Medical Center maintains a presence online and within the community, reflected by its official website and listing on platforms like Google My Business. On Google My Business, the center has accumulated 90 reviews from the community, offering valuable feedback on their services. While the average opinion across these reviews is 2.9 out of 5, indicating room for improvement, some reviews provide specific praise. For example, positive remarks have been made about the ER staff's handling of pediatric cases and their efficient coordination during patient transfers. These testimonials offer insights into the quality of interactions and the effectiveness of certain services, highlighting specific strengths like compassionate care and prompt actions in critical situations.

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In summary, Glenn Medical Center serves as a multifaceted healthcare provider in Willows, CA. It offers hospital and nursing home services, emphasizing accessible facilities, emergency care capabilities, and a range of amenities. While the average rating suggests an area for enhancement, positive feedback underscores the importance of staff empathy and efficient handling of urgent patient needs, contributing to a complex picture of community healthcare provision.

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👍 Reviews of Glenn Medical Center

Glenn Medical Center - Willows, California

Nidia D.

5/5

My one year old was recently seen in the ER and the nursing staff and the radiology girls Jessica and Justine were amazing with him! Everyone was extremely supportive and nice. When they realized they could not help us there they immediately got us a transfer order to get air flighted, they kept my 1 year old comfortable until we went on to the next hospital! Thank you for the quick action!

Walt R.

4/5

Only 4 stars, as no one is perfect :> My wife was there for many days. Received good care. Recently she has gotten worse and needs to get more care than I can provide at home. Asked her where she wanted to go. Said "The place in Willows" (Glenn Med Center) Then added "any place other than RIDEOUT" !!!

PS: Can't understand why the "negative" reviews!

Marlena S.

5/5

Glenn Medical Center is the cornerstone of the Willows foundation. As a rural hospital and family medical center, they provide much needed services. They have recently added Dr. Phillips, a neurology doctor. He is nothing short of amazing. I just love Dr. Highman who is like an old time doctor and you KNOW that he cares about his patients. Many of the staff people go out of their way to help and are dearly appreciated, such as Jessica O. (referrals), Tanya (Dr Assistant) , Laurie (Front Desk) (Lori?), Amy & Jessica (radiology). The most amazing is Klacey. She is like a whirlwind of help and service.

Stephanie B.

1/5

If I could give a zero I would. My husband was forced there by Enloe hospital. Not only did they not give him water the " nurse practioner" never she claimed looked at his records for two weeks so even though she claimed had sepsis and covid the whole time never got meds. Then when she refused me to take him out of there she claimed would give meds. He was placed on and iv which had no water nor did he receive food. They said he couldn't have. They kept taking him for tests day after day but wouldn't treat him. He died a horrible death. He went into a coma when they took him to pull out a plug that had been left on the hospital before being transferred there. They had to get a Dr from yuba city for his final hours after I said if he was dying he's to come off oxygen as he was being tortured. At no time was I allowed to take him put of there. His arms the last day looked like he was wrapped in a straight jacket. . They refused him his Alzheimers bipolar meds for 2 week's. This is why I highly recommend you don't use them. There is no Dr except in emergency room but they never came to see him. His death is on them

Manda A.

5/5

During after hours, I went to the emergency room due to a major toothache and all the staffs, nurses, and Doctors there we're super nice. They attended my needs and pain and was seen right away. I was given 2 shots for my pain, and the lady who gave me the shots is good at it, and the lady who took blood samples, because I didn't feel a thing. Thanks to the lady who took my Vitals, and a BIG THANKS to the front staff lady for the TUMS! Thanks to Dr. Mose. I just wanted to give a big shout out Big Thanks to the night crew og the emergency room!!!

Yolanda A.

1/5

It is the worst place I have ever been, the smell of the facilities gave me a headache, but the worst was the Doctor Jeffrey Phillips, he is rude, unempathetic, he seemed angry because I did not understand his questions, my recommendation is that you bring a translator because he does not seem to understand a thing, without wanting to offend this Doctor should retire, he can barely walk and his advanced age shows a tiredness that prevents him from having empathy with others, I have seen some reviews of the place and it is a total disappointment.

Christina P.

1/5

I highly recommend driving a hour in any direction opposite of this facility. The receptionist at check in was rude and unhelpful upon arrival and when asking for directions. After finding the providers office I was checked in again at their front desk… Dr Philips did nothing but make assumptions about myself and my appearance and somehow related it to my neurological capacities. Not only was this man misogynistic but he was very homophobic. He referred his assistant as “it” because they had pronouns that fell outside of the “normal kind.” If you have any kind of self respect, please do yourself a favor and go somewhere you will be treated with dignity, empathy, and understanding.

I also hope his assistant finds a better paying job that treats them with the respect they deserve.🙏🏼 I cannot fathom working for someone like Dr. Philips.

Cassie W.

1/5

We asked the nurse multiple times about my grandma's chest x-ray results and basically what's going on with her. The nurse's response was "I don't know". She didn't say she'd find out and get back to me or maybe the MD would follow up, nothing. We had no update on what was going on and she had been there for over 24 hrs at that point. Also no one even introduced themselves when they walked in. This is just basic standards of care... I was not impressed at all with this place. Please provide training on better communication.