GrandStay Hotel & Suites Rock Valley - Rock Valley, Iowa

Maya V. V.

Staff were very friendly! Thanksgiving weekend and pool was closed the whole time we stayed there. Pool was closed because the chemicals were not delivered and checked for safety. Pretty disappointing for our kids!! I would appreciate it if you could plan ahead so the pool is open on one of the busiest weekends. Thank you!

felix M.

is a very good hotel...the staffing is awesome...super clean and ez transaction...i wish this hotel was.located somewhere else,better views and away from the cow farms,the smell outside its crazy...and i wish the pool had a heater...but defitnely is a 5 star for me...thanks

Ralph B.

Our stay was great. So glad to have this option whem we come to town. The grandkids enjoyed a swim. The manager was very helpful when we needed to move to the first floor.

Pamela T.

We've stayed here twice while visiting family. The place is clean, quiet, friendly and has great amenities. Good breakfast, and a clean pool and hot tub area. The beds are one of the most comfortable i have ever slept in.

Kim L.

Breakfasts: Disappointing. The food wasn't kept hot and every morning (3 days) they ran out and had to make more, all the while, guests had to wait until replenished. If you like waffles, there wasn't a problem.
Other than that, it was a great place to stay.

Robert K.

I'm shocked by these reviews. This place comes highly recommended. I'm not impressed. I'm from Austin and came here to have a hidden tow truck wheel lift installed on truck by a local company called Hide A lift. We'll the Hide A Lift is awesome and even gave me their personal vehicle as a loaner to get to Grandstay. The stay was far from Grand.

• The bed a stupid firm. I have a Purple #4 hybrid at home and Grandstay has my back aching. Pillows go flat fast. The rooms are carpet and the windows have no way to to block the light coming through. The TV didn't work but the staff came up and fixed it but said I would need to keep the TV on in order for it to not act up again aka not reconignzing the hdmi or satellite. I had to leave the TV on all night if I wanted to watch TV in the morning.

• Breakfast was horrible. They had eggs that had a center yoke that tasted like powder and their was only 1 sausage patty in the steamer. I sat down for atleast 20min and watched people come down and even when I left, their still was no more sausage patties. I came down around 845am. I seen the girl come out with more eggs after I was leaving. It was a disappointment. Atleast Holiday Inn Express has cheese and egg white omlettes with fresh fruit vs here. The fruit here looks aged with wrinkles.

• When I checked in, I asked if their was a better room available. I stated wanted the best because online showed they had a bathtub in the sleeping area available. The lady interpreted that I was asking for a cheaper rate. Then I repeated myself and she said it the room would be more expensive. I had to tell her I'm not local. I make a great six figure income. I'm not poor. I'm on a business trip/vacation. I want the best room. The moment I walked in the door I felt like I wasn't welcomed here. Likenthey felt like I was lost or something. I had just drove 15 hours straight and before that was laundry, oil change and so on. Over 24 hours of no sleep. I just wanted to shower and sleep. What was going to a be a whole vacation, I'm now going home back to Austin where I guess I belong.

I love small towns but this was a mistake! Even my friends on Facebook refer to my experience as to the movie Get Out. I mean, I haven't even seen another black person in this town, lol. I went to the local grocery store and an older guy said to his son, "I wish they had a smaller container of mac salad." and I said, "I was looking for the samething." Well he took a hard left so fast as if I scared the crap out of him. The son just laughed. Theirs allot of us successful black people in Austin. You have to make six figures to live there. To be told the obvious that a room is more expensive is ridiculous.

I highly recommend Holiday Inn Express. They have wood floors, softer beds, and I would hope better customer service. I'm now going to drive 15 hours back home.

Alitia H.

What a great GEM I came across in my travels!!! New, extravagantly nice, and finally a hot bubbly tub to ease my fricken muscles!! I’m used to the hot tub every day!!!! Day 10 finally “ Just 5 more min Dad!!!” I travel for work and was so surprised to find a place to stay in Rock Valley!

Ally

We stayed here for only one night at the beginning of September 2023. This hotel is fantastic - the staff were all very polite and welcoming, ready to get us checked in and out right when we showed up to the desk. The rooms were very clean and tidy, bathrooms are nice and spacious, bedding was clean. The only downside is just that there isn't much to do in the Rock Valley area (VERY minimal options for eating out, so be prepared), but the hotel is ready for this and has meal options throughout the day.