Hampton Inn Groton - Groton, Connecticut

Hampton Inn Groton: A Comprehensive Overview

The Hampton Inn Groton, located at 300 Long Hill Rd, Groton, CT 06340, United States, is a top-rated hotel that offers exceptional accommodation and services to its guests. With a phone number of 8604051585, this establishment is easily accessible for those looking to book a stay or inquire about available amenities.

Specialties and Location

Specializing in providing comfortable and convenient hotel accommodations, the Hampton Inn Groton is situated in a prime location, making it an ideal choice for both business and leisure travelers. Its strategic location allows guests to easily explore the surrounding area, including popular attractions and businesses.

Website and Reviews

For more information and to book a stay, visit the hotel's official website at hilton.com. The Hampton Inn Groton has received numerous positive reviews, with an average rating of 4.1/5 based on 634 opinions on Google My Business. Guests consistently praise the hotel's friendly staff, clean and well-maintained rooms, and excellent amenities.

Notable Review

One particular review highlights the exceptional service provided by front desk manager Maya Gomez. In a situation where the reserved room was not as requested, Maya took ownership of the mistake, adjusted the invoices, and maintained her professional demeanor throughout the process. The reviewer, Steve W., commends Maya's performance and advocates for her recognition and reward by the Hampton Inn Groton management.

Final Recommendation

👍 Reviews of Hampton Inn Groton

Steven W. (. B. D.

4/5

Our reserved room was NOT reserved as requested. Front desk mgr. Maya Gomez owned the error of her staff, adjusted invoices and maintained her professional manner. Hampton Inn should be aware of her, commend her and be certain she is rewarded. Best to Maya. Steve W.

Betsy R.

Great place to stay! Only real complaint we had is there’s no privacy in the bathroom. They have a sliding door that closes, but has about a 2 inch gap. It doesn’t close. That was awkward, and we had to have someone make sure no one went past the door when it was occupied. Otherwise, beds and pillows were very comfortable, and we slept well. The place was clean and had a hot breakfast. It was about 5 minutes from the Navy Base. Very convenient. We didn’t go to the pool, but the weight room was nice. The tv had some issues when we first got there, but the guy at the front desk was there within 5 minutes and fixed it. Oh! And the lady at the front desk accused my son of stealing a bottle of water. He had to show her that it was splash water so she’d believe him. Thank God they didn’t sell that there. She gave him dirty looks from there on out. Otherwise… great room!

Katherine

5/5

Great stay. Comfortable and clean rooms. Close to everything you need (food, highway, groceries, etc.) The amenities were great including the mini fridge and microwave in the room. My husband was pretty hype about the breakfast. The surrounding area felt safe and quiet. I would definitely stay here again.

David C.

My wife and I stayed at the Groton Hampton Inn for three nights while attending a family wedding and visiting with friends. I reserved an accessible room with a roll-in shower. On entering the shower the next morning, I found that the accessible seat was literally pulled away from the wall and not anchored. It was, for a person with mobility challenges, a disaster waiting to happen. It was not fixed during our visit over a long weekend, and we were told there wasn't another roll-in room available. At almost $300/night, this situation was unacceptable. I've called three times since our return to speak with the manager and request at least some accommodation in our bill. Each time, the desk clerk assured me that they would pass the information to the manager. But I've never received a return call. On the last call, I asked for the name and contact information for the owner, having not heard from the manger. The desk clerk didn't know who owned the hotel. My experience with the Groton Hampton Inn hasn't been typical over the more than 20 years we've been staying at Hampton Inns, for pleasure and business, and as Hilton Honors members. I can speak only about the particular room and weekend we stayed, but I'd urge any other person needing accessible accommodations to find another hotel. This one is clearly poorly maintained, and management is not responsive.

Lindsayjorge

My husband, two teenagers and I stayed here two nights to celebrate our anniversary and my birthday. It was our first time staying at a Hampton Inn hotel and we enjoyed our stay. We stayed in room 418 which was spacious for the four of us and very clean. The bed was comfy and the bedroom was spacious as well. We only spent about 20 minutes in the pool because the water was freezing. The breakfast was good, the attendants were very helpful and frequently replenished the food. We did have an issue with the shower handle and Jose at the front desk tried to fix it himself but couldn't so he placed a work order with maintenance. We were compensated for the inconvenience by Maya the front desk manager. Downtown Mystic was only 10 minutes away while a handful of fast food restaurants were only minutes away. We would definitely stay here again.

Traveler23029943620

We spend the weekend to visit Mystic with our children and 2 dogs. Room was clean, beds and pillows comfortable. Adequate continental breakfast. Staff was friendly. My youngest used the pool. It was clean, plenty of towels available. Fantastic location.

Tammy P.

3/5

Right off highway so easy on and off. They tried to charge us for our room but we had paid in advance so there was a little trouble getting that sorted. Not wise to argue with customers who have proof in their hands.
Rooms were normal Hampton rooms, but the duvet had not been washed, showing fresh food stains and smelled awful. Rest of the room was clean and the fridge and microwave worked well. The bathroom was showing lots of wear. The pool desperately needed cleaning and had freezing water. Took 2 steps in and back out. Really disappointed. We normally love Hampton. Lots of places deliver food there if needed.

Greg H.

The Hampton Inn Groton is an amazing hotel located in Groton, Connecticut.||In September of 2024, I brought and treated my wife and myself for a weekend stay at the Hampton Inn Groton to celebrate my wife’s birthday, and we both thoroughly enjoyed our experience at the hotel!!!||The hotel’s staff were incredibly gracious and professional, and kindly welcomed us when we arrived to check in for our reservation.||The hotel’s desk attendant delivered superb customer service by addressing all of our questions regarding the Hampton Inn, and by providing us with a concise overview of the hotel and its various amenities.||Im addition to our great service, both my wife and I found our hotel room to be very spacious, polished and clean, and we found our bed to be smooth and comforting.||When it came to the hotel’s amenities, my wife and I loved the morning complementary breakfast and always found our meals to be warm, tasty and superbly delicious. We also enjoyed swimming in the hotel’s indoor swimming pool and working out in the fitness center.||Last but certainly not least, what we loved about the Hampton Inn Groton is its close proximity to nearby prominent places of interest such as the Submarine Force Library & Museum, the Mystic Aquarium & the Mystic Seaport Museum.||When visiting Groton Connecticut, we highly recommend for everyone to book their reservation with the Hampton Inn Groton. You’ll be guaranteed to have an outstanding hotel stay!!!