Holiday Inn Express Salem by IHG - Salem, Ohio

Connie D.

I slept like a baby in this hotel on the night before Christmas! The beds are so comfortable as well as the pillows are feather down and soft! I have stayed in this hotel 3 times over the past 5 years due to I am a traveling Nurse. The breakfast was really good. I love fresh eggs and these were exactly that and not the imitation junk that a lot of hotels supply. The coffee was good and decently strong. The sausage links were fresh. I had vanilla Chobani which was a bonus as I love the added protein in the morning. The fitness center was clean and had decent equipment to get my workout in. I have only one complaint though. The room smelled like nicotine. I would recommend a thorough carpet and wall cleaning for this room for your future non-smoking customers. Otherwise I has a comfortable pleasant stay at this hotel. I would recommend to others!

teapotdome

Really disappointing. Ten minute check-in due to one staff member being on the phone. Another staff member walked right by me and went into the office, never to be seen again.

Breakfast area had a funky smell. Hot water was empty, but kitchen staff were out on a 20 minute smoke break, so no hot water for oatmeal or tea.

During breakfast the fire alarm went off, and continued for at least 45 minutes. Fire department came - false alarm? But the alarm continued after the firefighters left - only the alarm company could turn off the alarm. Just ridiculous. No one apologized, no one acted as if there was anything out of the ordinary going on.

Cockroaches in the bathroom of my room, scurrying around when I turned on the light during the night. Pretty disgusting and apparently poorly managed property. Stay somewhere else. Not recommended.

Judy W.

Holiday Inn Express Salem Ohio, overall the room looked clean coming in but there are hidden uncleanliness all over. The first uncleanliness is the walls in the bathroom. There is mildew on the walls in the creases of the wall. I understand hard to get off but it was there. Next there were stains on the front side of the sink. The drains were very slow in both the sink and the tub. I had to rinse my feet after my shower since I was in about 8 inches of water/soap after my shower. The worst was crumps in my bed. It was a queen bed and after getting in to sleep I reach to the otherside to get comfortable and found crumbs. I brushed it off since it was now midnight and I wasn’t in the mood to get dress to ask for a change room. The breakfast was okay and the pancake was pretty good even though made through a machine. The only problem I had during my breakfast was watching the staff and maybe there friends complain and get a bit lip sucking when asked them to do something, like put water in the hot water container since it not a direct water line. And lady telling everyone it was her last day since she didn’t like what it has become. So 2 stars for the pancake. Don’t think I’ll be back.

Softball M.

The staff & management were so pleasant & accommodating! They even kept breakfast open later for our girls that returned from their softball game so that they could eat. We are going back there in 2 weeks & are staying at the same hotel because we had such a nice experience there!

Whitewater26

I can't say enough good things about my stay at the Holiday Inn express. The room and hotel itself was one of the cleanest places I've ever stayed. No weird smells, or noises. The breakfast was delicious. If ever in the area again, I will stay at the Holiday Inn Express.

LMSAT19

everything was fine. nice, clean normal IHG HIE. only recommendation is that they more fully stock towels in the rooms. Stayed total of 3 nights during two stays in last 2 weeks and each time there was one set of towels for two people. Getting them from desk was no issue. just seems odd that we had to.

Icewtr68888

Clean property. Nice employees. Good selection on breakfast. Close to all stores and food.quiet place. Easy parking . Short walk for food. Stores close early town small.and quiet.a lot of police. Follow speed limits

kpasko0821

In town for the death of my father so we needed something quick. Room availability was awesome. Check in was a breeze. The breakfast was great with many options