Holiday Inn New London - Mystic Area, an IHG Hotel - New London, Connecticut

Gg2345

I absolutely love staying here and getting to eat at the local restaurants! Check in was super quick and my room was so clean and smelled so fresh. The pool was fantastic; not too cold but not too warm. The staff here are amazing and provided me with extra blankets/ toiletries! I highly recommend this spot if you want some good relaxation and a place to just walk around the town.

Riddhi

Riddhi at the desk was fantastic. She made me feel like I was home. The room was perfectly set up. The bathroom was very clean. The pool and fitness center look good even though I didn’t use them. The restaurant had a great selection for lunch and dinner. Will be back if ever in the area. Great job Holiday Inn New London.

Cindy

We stayed for one night to check out the hotel and then extended our stay for a month. Our home is being rebuilt so my family of 8 chose thing location to relocate to for the interim. They gave us two rooms on the same floor. One with a very spacious living room and a king size bed and the other room has two queen size beds. Truthfully the size of the space is not adequate for 6 kids and two adults and for this reason we considered switching hotels. However the staff at this location is unparalleled. Enough so that we decided it was worth it to forego finding a hotel with potentially more space that it specifically for long term stays.

Cindy

Due to delay in work on our house we’ve extended our stay again and have no regrets. Our air conditioning stopped working in one of our rooms and we mentioned it to Jake and let him know there was no rush to fix it and he had the unit replaced the very next day. I was floored by how efficient and seamless it was. He coordinated a time when we would be out of the room, asked our permission before letting himself and the maintenance personnel in and had it up in running before we got back. Beyond any of my expectations.

Cindy

We extended our stay again while construction on our home is happening and again we chose to stay at the holiday inn New London despite the fact that there is no kitchen in our room and we are two adults with 6 kids. The staff at this location makes our stay so much more manageable. The cleaning staff never complains when we have to leave them full garage bags of trash (6 kids create a lot of trash). They are always smiling and helpful and so sweet to the kids. Jake greets us with a “hi my friend” every time we walk through the lobby. The restaurant staff (especially Katie and Annie) are the greatest treasures I’ve ever met.

Peachyqueen

Our stay was great. The room was clean and roomy. The pool was larger than expected and wonderful to utilize. It is also about 8-9 minutes from Lawrence and Memorial, which was a huge added bonus so we didn't have to drive far to the hospital (which is why we stayed).

Eric

I often stay at your hotel on business - On average at least 1 day each week, but usually more. Every time I walk in the door, Jake greets me with a big "Hello Mr. Bird! Welcome back!". His hospitality is genuine and I feel like I'm at a friend's house when he's working. What an asset to your company, and a highlight to my otherwise depressing and endlessly exhausting business travel.

In addition to Jake, I find the rooms to be super clean and overall, the place is quiet and well maintained.

It's a little gem of a hotel, and reasonably priced for the experience.

Annmarie

I felt at home while staying here, very welcoming and safe. Wonderful employees and rooms. Attentive hotel staff. Location was convenient. Housekeeping was polite and quickly responded to a request. My only issue was parking, a little bit of a challenge and the breakfast service and food could be improved. Overall a great stay and would absolutely recommend to others