Home2 Suites by Hilton Oxford, AL - Oxford, Alabama

Emily F.

The staff was amazing, and helped with anything we asked for! Very clean, and the room was perfect! This place has great walking trails for walking your dog, and poop bags are provided and a designated trash can for just that! We would definitely stay here again!

Reject M.

Bathroom floods when showering. Drain stinks like a sewer.

They DO NOT have queen beds. The beds are full size but the advertise queen beds. When asked if I could see another room, the front desk guy said "NO" you get what you get.

Most rooms were supposedly still dirty at 5pm.

Bed looked like it probably had blood dry on it. Did not have bedding for the fold out since two of us didn't fit in the small bed.

Location is not horrible. There's several food places walking distance. There seems to be an abundance of questionable people raoming the entire area.

Cameran T.

Customer service like I have never seen! We stayed here for 3 nights with our singing group. We were there to sing at a gospel festival. The morning of checkout my daughter got very sick with a stomach bug. The manager allowed a very late checkout free of charge, came to the room several times to check on us and even offered to go to the store and get us pedialyte. Facility was very clean, breakfast was great and all staff were so so nice!

dt12078

I stayed at Home2 Hilton at Oxford Alabama , for 6 days. I was charged close to 150 per night. and They never cleaned the room or even ask for the room to be cleaned. Never changed the bed sheets and the Representative at desk was very unprofessional, roude, and never says good morning or good evening -- no grating to the customers. When I complained about it then he became hostile ( name of desk clerk - Drew ) and when I asked to speak to the manager , he said he will not call manager or He/She is not available. Then he threatened me, he will call police and he did call police. Finally I got the manager name and phone number Amber Montgomery ( 205 -753-9581) and left voice and text message -- never got the reply .||VERY BAD MANNERS AND VERY BAD HOSPITALITY ... DON'T GO/STAY THERE.||DILIP

Kris N. S. D.

Front desk lady in mornings was very nice. Breakfast was good, rooms was clean. Housekeeper was nice.

U9213AYalane

What a dreadful hotel this is. From the broken facilities to the filthy rooms this place is run very poorly. |There are friendly employees and it is a great brand in a fine location. But the leadership should go. |The shower hilariously was stocked with lotion in the wall mounted pump. When I called to ask why I was told they were out of shampoo. Mind you, this property is surrounded by sister brands where shampoo could be borrowed from or purchased. But instead they stocked the shower with lotion (also available on the bathroom vanity next to two hair conditioners.). The scale on the shower and dirt rubbed into the floor made waiting for the slowest arriving hot water even harder. I can’t say anything good about the bathroom. |The pool is closed on a holiday weekend for cleaning. But trust me, any evidence of cleaning is absent. It was a murky green mess on a weekend with temps in the mid 90s. Really could have used a pool…|The breakfast area is super sparse except for a shared waffle maker and literally loaves of bread and multi packs of bagels. There were hot breakfasts of microwaved bowls of what I assumed were once potatoes and a bit of fake eggs. And next to the well Stocked condiments for the missing oatmeal was a sign blaming poor ordering for the lack of cereal. |The fitness center floors were festooned with soiled towels, the TV in that room didn’t work (an act of pure optimism on my part to even try to watch). And the adjoining laundry room was filled with overflowing trash cans and every missing sock in the state of Alabama, all laying on a random set of metro shelving. |I will never stop telling my family members in the area about how awful this place is. If the Hilton company had any pride left at all they would take this property from the franchisees or debrand it immediately.

Holly C.

Good location and nice people, but needs improvement. There was absolutely no parking, so we had to park next door and walk. The bed was comfortable but the pillows were flat and they only gave us one towel for two people. The AC was a window unit so it was either very hot or very cold all night and loud. The main part of the room was fine on cleanliness, but the bathroom had not been cleaned well in awhile. Lots of hair on the floor and there was so much mildew in the shower that I wished I had brought shower shoes. Breakfast was just OK. We stayed at the Hampton Inn next door last time we were in town, and we will stick with that hotel.

Queen T.

We stayed at this location for a few nights for a work event nearby. The service; especially Kat is top notch. All of the staff were extremely friendly and helpful. The room was very clean, all linens and towels freshly laundered. No stains or debris on the couch or chairs. The breakfast was one of the best hotel breakfasts I've had (and I travel a lot). There was the typical offerings of waffle bar, yogurt, bagels, toast and cereal but then they added Jimmy Dean breakfast sandwiches, hashbrowns, biscuits and gravy, bacon and sausage links. I used the laundry room while I was staying which was convenient with an app and there are several restaurants within walking distance.