InterCity Direct - Lenexa, Kansas

InterCity Direct: Comprehensive Transportation Services in Lenexa, Kansas

Nestled in the heart of Lenexa, Kansas, InterCity Direct, located at 13202 W 98th St, offers a wide array of transportation services, catering to both personal and corporate clients. This comprehensive guide provides an in-depth look into this prominent transportation service provider, highlighting its main services, location, unique features, practical information, and positive aspects based on customer reviews.

Main Services

• Corporate Transportation: InterCity Direct specializes in providing reliable and comfortable transportation for business travelers. Their fleet of luxury vehicles, including sedans, SUVs, and executive vans, ensures a smooth and efficient journey to and from meetings, conferences, and appointments.
• Airport Transportation: The company offers seamless pick-up and drop-off services at Kansas City International Airport (MCI) and other nearby airports. Their professional chauffeurs monitor flight schedules to ensure timely pick-up and drop-off, ensuring a stress-free travel experience.
• Convention and Event Transportation: InterCity Direct provides transportation solutions for conventions, conferences, and special events. Their team works closely with event planners to coordinate group transportation, ensuring that attendees reach their destinations safely and on time.
• Wedding Transportation: For the perfect start to a perfect day, InterCity Direct offers elegant and reliable wedding transportation. Their fleet includes luxurious vehicles like limousines and limo buses, ensuring that the bride, groom, and their wedding parties arrive in style.
• Specialty Services: The company also offers customized transportation solutions for various occasions, such as proms, sports events, and wine tours. Their attentive staff is committed to providing personalized service tailored to each client's unique needs.

Location and Access

InterCity Direct is conveniently located at 13202 W 98th St, Lenexa, KS 66215, United States, placing it in the heart of the Kansas City metropolitan area. The business is situated in the Lenexa Ridge neighborhood, surrounded by various amenities, including restaurants, shops, and recreational facilities.

For clients' convenience, the company offers on-site parking. Additionally, the facility is wheelchair-accessible, with a designated wheelchair-accessible car park and entrance, ensuring that all clients have equal access to their services.

Featured Characteristics

• Fleet of Vehicles: InterCity Direct boasts an extensive fleet of well-maintained, late-model vehicles, including sedans, SUVs, vans, limousines, and limo buses. Their diverse fleet ensures that they can cater to various client needs, from individual executive travelers to large groups.
• Professional Chauffeurs: The company prides itself on employing highly trained, professional chauffeurs dedicated to providing exceptional customer service. Each chauffeur undergoes rigorous training to ensure they meet the company's high standards for safety, punctuality, and courteousness.
• State-of-the-Art Technology: InterCity Direct leverages advanced technology to enhance the client experience. Their user-friendly mobile app allows clients to book services, track their chauffeur's location in real-time, and make secure payments. Additionally, their dispatch system ensures seamless communication between clients and chauffeurs.

Practical Information

• Contact Information:
  • Address: 13202 W 98th St, Lenexa, KS 66215, United States
  • Phone: 913-754-0303
  • Website: intercitydirect.com
• Business Hours: The company operates 24/7 to ensure that clients have access to transportation services at any time of the day or night. However, their office hours are Monday through Friday, 8:00 AM to 5:00 PM.
• Payment Methods: InterCity Direct accepts various payment methods, including cash, major credit cards (Visa, MasterCard, American Express, and Discover), and corporate accounts.

Positive Aspects from Customer Reviews

With an average rating of 3.8/5 from 32 Google My Business reviews, InterCity Direct has received numerous praises for its services. Some of the positive aspects mentioned by customers include:

"Doug Sackman and his team have provided exceptional service for my company's transportation needs for the past three years. They are always reliable, professional, and go above and beyond to ensure our clients are well taken care of."

Other customers have highlighted the company's professional and courteous chauffeurs, clean and well-maintained vehicles, and timely pick-up and drop-off services. One customer praised the company's ability to accommodate last-minute changes, stating, "They were extremely flexible and accommodating when we had to change our pick-up time at the last minute. Our driver was prompt, professional, and made our group feel very special."

Another customer appreciated the company's communication and organization, saying, "From the initial booking to the final drop-off, InterCity Direct provided excellent communication and organization. Our group of 20 was transported safely and efficiently to our convention. I would highly recommend their services."

These positive aspects demonstrate InterCity Direct's commitment to providing outstanding customer service, ensuring client satisfaction, and building lasting relationships with its clients.

In conclusion, InterCity Direct offers a comprehensive range of transportation services, catering to both personal and corporate clients in Lenexa, Kansas, and the surrounding areas. With its convenient location, diverse fleet of vehicles, professional chauffeurs, and state-of-the-art technology, the company sets a high standard for quality and reliability in the transportation industry. Their dedication to exceptional customer service, as exemplified by their positive customer reviews, further solidifies their reputation as a trusted and dependable transportation service provider.

👍 Reviews of InterCity Direct

Francesko

1/5

According to previous comments - constant lies about load weight is normal practice for this company. Don’t deal with them- a typical crooks that don’t appreciate a long term relations and instead choose to screw anyone for couple Pennie’s . Just stay away and let them sink,they’re on that way😌

Vanessa W.

5/5

I have done business with Doug Sackman for the past 3 years and have had a wonderful experience. He helps me keep my trucks moving all year round. Anyone that I have come in contact with at Intercity Direct has been helpful, understanding and easy to work with!

RBS, I.

5/5

I deal with Steve at ICD almost on a daily basis, he is one of the easiest and most professional people I've ever worked with. I know that when I need anything changed/moved he takes care of it without a second thought. I highly recommend Steve at ICD.

Camos T. S. L.

1/5

My Ops Manager called for a load and was told our company didn't have inspections so she asked what kind of inspections and what is he looking at because of course we have all our Annual Inspections. The Guy couldn't answer the question, then got rude and stated he didn't have 30 minutes to go over something he doesn't know and clearly needs to educate himself and the company on. He went on to state there's no corporate office, escalation, safety department or anything and refused to escalate call.

We hung up and called the number on their profile and was given a manager who's attitude and level of care wasn't any better. Almost a ethnocentric attitude. Always read reviews before you try to Partner or do business with a company, you'll learn a lot from customer's experiences.

As to Annual inspections, A simple education of 49 CFR 396 will explain to you the rules. In fact, 396.21 will further explain that you all do not know what you are talking about. "Annual Inspections" are required to be Kept on file, in the truck and the mechanic has to keep a copy for up to 2 years. It's not required to be inputted in any system. Please educate yourselves on FMCSA Carrier Regulations. It's quite simple.

David E.

5/5

Heath is wonderful to work with. His rates are great and he is a tremendous asset to us in securing back haul loads. Highly recommend!

heather M.

5/5

I've been using InterCity Direct for quite a while for FTL amd LTL. The people are great to work with and very attentive. Caleb Stark is very dependable. I don't worry about anything once I turn the load over to him.

Torrey R.

5/5

I have moved a lot of freight with the intercity team. Really appreciate their logistic knowledge, and the simplicity working with them. Special thanks to Drew for keeping my trucks moving!

Peggy H.

5/5

Heath is a great guy to work with at intercity , alwayS very professional and courteous. Always takes care of us here at EDH Express LLC. If you need some work with good rates contact Heath!

Francesko

1/5

According to previous comments - constant lies about load weight is normal practice for this company. Don’t deal with them- a typical crooks that don’t appreciate a long term relations and instead choose to screw anyone for couple Pennie’s . Just stay away and let them sink,they’re on that way😌

Vanessa W.

5/5

I have done business with Doug Sackman for the past 3 years and have had a wonderful experience. He helps me keep my trucks moving all year round. Anyone that I have come in contact with at Intercity Direct has been helpful, understanding and easy to work with!

RBS, I.

5/5

I deal with Steve at ICD almost on a daily basis, he is one of the easiest and most professional people I've ever worked with. I know that when I need anything changed/moved he takes care of it without a second thought. I highly recommend Steve at ICD.

Camos T. S. L.

1/5

My Ops Manager called for a load and was told our company didn't have inspections so she asked what kind of inspections and what is he looking at because of course we have all our Annual Inspections. The Guy couldn't answer the question, then got rude and stated he didn't have 30 minutes to go over something he doesn't know and clearly needs to educate himself and the company on. He went on to state there's no corporate office, escalation, safety department or anything and refused to escalate call.

We hung up and called the number on their profile and was given a manager who's attitude and level of care wasn't any better. Almost a ethnocentric attitude. Always read reviews before you try to Partner or do business with a company, you'll learn a lot from customer's experiences.

As to Annual inspections, A simple education of 49 CFR 396 will explain to you the rules. In fact, 396.21 will further explain that you all do not know what you are talking about. "Annual Inspections" are required to be Kept on file, in the truck and the mechanic has to keep a copy for up to 2 years. It's not required to be inputted in any system. Please educate yourselves on FMCSA Carrier Regulations. It's quite simple.

heather M.

5/5

I've been using InterCity Direct for quite a while for FTL amd LTL. The people are great to work with and very attentive. Caleb Stark is very dependable. I don't worry about anything once I turn the load over to him.