Island Wings Air Service - Ketchikan, Alaska

Address: 1243 Tongass Ave, Ketchikan, AK 99901, United States.
Phone: 9072252444.
Website: islandwings.com
Specialties: Airline.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 97 reviews on Google My Business.
Average opinion: 4.8/5.

šŸ“Œ Location of Island Wings Air Service

Island Wings Air Service 1243 Tongass Ave, Ketchikan, AK 99901, United States

ā° Open Hours of Island Wings Air Service

  • Monday: 6:30 am–6 pm
  • Tuesday: 6:30 am–6 pm
  • Wednesday: 7 am–6 pm
  • Thursday: 8 am–6 pm
  • Friday: 6:30 am–7:30 pm
  • Saturday: 10 am–6 pm
  • Sunday: 7 am–5 pm

Island Wings Air Service: A Premier Alaskan Aviation Experience

Island Wings Air Service stands as a distinguished airline operating primarily from Ketchikan, Alaska. Dedicated to providing exceptional aerial experiences, the company specializes in scenic flights, charter services, and transportation throughout the region. Their commitment to safety, customer satisfaction, and breathtaking views has solidified their reputation as a trusted provider of Alaskan air travel. The company’s operational base is strategically located at Address: 1243 Tongass Ave, Ketchikan, AK 99901, United States, ensuring convenient access for travelers.

Phone: 9072252444 serves as the primary point of contact for inquiries, reservations, and operational updates. Visitors can also explore their comprehensive services and detailed flight schedules via their Website: islandwings.com. The website offers a user-friendly interface for booking flights, viewing available tours, and accessing essential travel information.

Specialties and Services

Island Wings Air Service’s core business revolves around delivering memorable aerial adventures. They offer a diverse range of services catering to various needs and interests:

  • Scenic Flights: These flights showcase the unparalleled beauty of the Alaskan wilderness, including Misty Fjords, the Tongass National Forest, and the coastline.
  • Charter Services: The company provides customized charter flights for private groups and individuals, accommodating specific travel requirements and itineraries.
  • Transportation Services: Island Wings Air Service facilitates transportation to and from remote locations, supporting tourism, business, and research endeavors.
  • Tour Packages: They curate comprehensive tour packages that combine flight experiences with ground activities, allowing travelers to immerse themselves in the Alaskan culture and environment.

Other points of interest: Island Wings Air Service prioritizes accessibility and comfort. The facility boasts a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a commitment to inclusivity and ensuring a welcoming environment for all guests. The company continually strives to enhance its services and facilities to meet the evolving needs of its clientele.

Customer Feedback and Reputation

Island Wings Air Service consistently receives positive feedback from its customers, as evidenced by the 97 reviews on Google My Business. The average opinion is 4.8/5, reflecting a high level of satisfaction with their services. Many travelers highlight the professionalism and expertise of the crew, particularly the pilots and flight attendants. Specific comments frequently mention the informative and engaging narration provided during flights, along with the crew's proactive communication regarding weather conditions and schedule adjustments. One recurring theme is the exceptional quality of the views experienced on their scenic flights – travelers consistently describe the scenery as Ć¢Ā€ĀœbreathtakingĆ¢Ā€Ā and Ć¢Ā€Āœunforgettable.Ć¢Ā€Ā The ability of the crew to adapt itineraries to accommodate inclement weather further enhances the customer experience, demonstrating a commitment to safety and reliability. The company’s dedication to customer service extends beyond the flight itself, with many reviewers praising the friendly and helpful staff at the terminal and the seamless booking process. The consistent positive feedback strongly suggests that Island Wings Air Service is a reliable and enjoyable choice for Alaskan air travel.

Operational Details and Contact Information

Island Wings Air Service operates a fleet of well-maintained aircraft, ensuring safe and comfortable flights. Their pilots are highly experienced and certified, adhering to stringent safety regulations. The company’s commitment to safety is paramount, and they prioritize the well-being of their passengers and crew. For detailed information regarding flight schedules, pricing, and booking procedures, potential customers are encouraged to visit the Website: islandwings.com or contact them directly at Phone: 9072252444.

šŸ‘ Reviews of Island Wings Air Service

Island Wings Air Service - Ketchikan, Alaska
Matthew G.
5/5

I am a repeat customer 9 years later - still fabulous. Today, Adam gave us a stunning tour around Misty Fjords with breathtaking scenery in every direction. I really appreciate the crew keeping us updated with the inclement weather and adjusting our time to make it all work out. Adam’s narration was fun and thoughtful. Highly recommended

Island Wings Air Service - Ketchikan, Alaska
Megan B.
5/5

There’s no better way to see the amazing scenery of Alaska’s southeast region and there’s no better pilot than Michelle & her team!! Our 2 hour seaplane flight was nothing short of incredible. We traveled up into the mountains and fjords while Michelle eagerly shared her extensive local knowledge and love for the area. We landed on a lake among the mountains, high above the city in what was a breathtaking, untouched scene. It’s hard to visualize the vastness of Alaska from land or sea, but on Michelle’s seaplane we got a small glimpse into this amazing place! If Island Wings isn’t already on your itinerary, book now and don’t miss your chance!

Island Wings Air Service - Ketchikan, Alaska
Tyrel B.
5/5

Most definitely one of the best things I have ever done with the family. Adam was an amazing pilot and shared a lot of knowledge about the area. We were so lucky to land at this beauty of an island. He said it’s rare to get to land there and we were lucky enough to take advantage on this beautiful day. Thanks again and we will be back for more!!!

Island Wings Air Service - Ketchikan, Alaska
Jennifer R.
5/5

This was the best experience to see the fjords! Michelle was awesome and answered the millions of questions my 11 year old had to ask. She even took family pictures, my son said it was his favorite experience of our whole trip.

Island Wings Air Service - Ketchikan, Alaska
Brent L.
5/5

When in Ketchikan, the Misty Fjords tour with Island Wings Air Service is a not-to-be-missed, awe-inspiring experience! There are no words to describe the beauty you will take in during the flight. It literally brought tears to my eyes to witness the majesty of it all. And Michelle Masden, the owner/pilot, is a true gem. Other reviewers say she is highly skilled, knowledgeable, professional, etc. Yes, she is definitely all of those things, but she is an even better person. Genuinely warm-hearted, caring, and kind. I won’t go into all of the details, but know that the circumstances of my encounter with her proved that to be true. You will not regret booking a tour with this company. It is an emotional experience that you will never forget!

Island Wings Air Service - Ketchikan, Alaska
Matt T.
5/5

We flew with Adam who was a fantastic pilot and tour guide. I learned a lot about the Misty Mountain Fjords and flying in general. I can’t compliment him enough. The views from the plane were outstanding but the best part was landing in a secluded lake where we got off the plane and got to experience the absolute majesty of the place. Adam took a photo of my wife and that I can’t stop looking at. Island Wings should definitely be part of your Ketchikan experience.

Island Wings Air Service - Ketchikan, Alaska
Brianna K.
5/5

What a lifetime experience doing the 2hr Misty Fjords Tour! Pickup from our meeting location near the Cruise docks was easy. Excellent longstanding local business ran by local pilot/owner. Taking off and landing on water was so smooth. We had wonderful weather and the sights left me speechless. The best part was landing on the Fjord and getting out to take pictures. It was peaceful and postcard perfect. Our pilot took a variety of wonderful pictures for us.

To make this whole experience possible was our pilot Adam. From his skillful flying capabilities to his wealth of knowledge he had the ability to answer every question we could think of. He kept things lite and fun.

Now, the bonus to all this fun and beauty is the fact that Adam is quite attractive and well spoken. With a deep calm voice it got me thinking...

Why is Adam in Ketchikan? He told us of his journey's and how he just kept coming back to Ketchikan. He did not share his love life but it made wonder, was he searching for love? I image Adam's future may be caught up in a Hallmark love story. Hunky single pilot lonely for love meets a stressed out "from the big city" woman whose long lost great aunt died leaving the town's only yarn shop to her. We'll call her Darcy. Darcy is scared of flying and bumps into Adam at the local coffee shop. He literally bumps into her spilling all her coffee over her blouse. He apologizes, and....long story short, he gets to know her and convinces her to fly with him where she learns to love flying. She loves Alaska and all the Misty Fjords has to offer. What an Adventure! Adam learns to knit and falls madly in love with Darcy where they become the town's "it couple" taking over yarn and flying.

But in all seriousness, this was a great flying experience and I know Adam is a top notch fella and made all the difference for this flight and experience. Not to mention, Adam's cousin who helped prep the flight and pick us up. Awesome people, great business. Thank you for making our Alaska trip the very best we could have imagined!

Island Wings Air Service - Ketchikan, Alaska
Dess E.
5/5

Words can’t describe how amazing this was! I was extremely nervous and almost chickened out and I’m so glad I didn’t! The staff was very reassuring and kind. Michelle the pilot was absolutely amazing. Not only is she a great pilot she did such a good job pointing out things I wouldn’t have noticed. She took us to Nooya lake and took great group photos of us. The plane ride was smooth and the scenery was breathtaking. I couldn’t have imagined a better tour of Ketchikan. 10/10 recommend

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