Jacksonville Travel Agency - Jacksonville, Florida

Jacksonville Travel Agency

Jacksonville Travel Agency, located at 8382 Baymeadows Rd, Jacksonville, FL 32256, United States, is a renowned travel agency that offers exceptional services to its clients. With a phone number of 9047997006, this agency has been a trusted name in the travel industry.

The Jacksonville Travel Agency specializes in providing comprehensive travel solutions, making it the perfect choice for individuals and groups seeking expert guidance on their trips. Their dedication to customer satisfaction and their in-depth knowledge of various destinations set them apart from their competitors.

Specialties

• Travel agency services

Other Points of Interest

• Wheelchair-accessible car park
• Wheelchair-accessible entrance

Reviews and Opinions

This company has garnered 46 reviews on Google My Business, with an average rating of 3.7/5. Customers appreciate the agency's personalized attention, thorough planning, and exceptional customer service.

Why Choose Jacksonville Travel Agency

With its commitment to customer satisfaction, extensive knowledge of various destinations, and wheelchair-accessible facilities, Jacksonville Travel Agency is the ideal choice for travelers seeking a seamless and enjoyable trip planning experience. Whether you're planning a family vacation, a romantic getaway, or a business trip, their expert team is dedicated to creating personalized itineraries tailored to your needs and preferences.

👍 Reviews of Jacksonville Travel Agency

Carolyn A.

1/5

This company hires thieves! Luciana Huey booked my cruise, accepted payments via Cashapp and Apple pay. Had to cancel cruise WAY early and was to receive a full refund.... story after no refund. Been almost 1 year. Now I was told agent has passed, no death record! Company doesn't enforce independent agents to pay back refunds.

Jennifer E.

1/5

I used a independent travel agent from this company. A woman I worked with at ASM Global in Branson.The only way I had to pay for the cruise was thru cash app.They could pull up information on my name and could tell that Carnival Cruise had all the information on my future cruise. it was three of us the agent included going on this cruise. Due to the third person enlisted in the itinerary not being able to come up with her part we chose to cancel..it's been 28 days since she canceled the cruise.I have contacted everyone about this situation and been met with total lack of cooperation due to the payment method used. so I am sitting in limbo awaiting my refund. For anyone thinking on using this company they don't make their agent be held accountable for accepting payment methodThe current agent is saying it takes 90 days for processing and Carnival has stated that it's been released,and that it's up to independent travel agent to refund me.I am going to the authorityties for further investigation Sincerely
Jennifer England

Casey K.

1/5

I transferred my cruise and flight booking to them from NCL and when I received my flight confirmation the deviation I requested for two extra days post cruise wasn’t on there. I was met with basically “sorry nothing we can do but if you want to shell out $1000+ more dollars you can book a flight yourself to stay the extra couple days”. I have communications all the way back the last few months where I’ve specified and talked about the requested deviation and was assured it was all taken care of and booked appropriately. The cruise line and travel agent keep blaming each other but my money is on the agent not submitting the deviation request as I never got confirmation by NCL of it being added. Terrible experience and I’m the one losing out on extra time I planned to experience a new city. Book your trip yourself or find a more reputable company to use. A respectable agent would make it right even if it meant coming out of their own pocket for their mistake but that kind of character isn’t applicable here apparently.

Cody R.

1/5

My overall impression is “Meh.”
Decided to use them to book an international trip and everything was booked through Delta Vacations. Absolutely no communication after everything was booked.
Previous travel agents would provide mailed instructions, documentation’s, check-lists, branded travel tags, RFID protection travel bags, AND communicate frequently the week before travel AND again a few days before returning with instructions on how to easily return. Literally had to figure this all out through the Delta app (Delta Vacations). Could have done this ourselves and easily saved money. This travel agent made me feel like she took the money and ran. Not impressed, felt taken advantage of, and during the original “booking” process had issues of names submitted wrong and had to OURSELVES contact Delta multiple times to get this resolved.
I will absolutely never use this company again. Avoid this “travel agency” and book with someone else.

Jeremy W.

1/5

If you book any vacation with this company - you will get an ENDLESS stream of direct mail advertising from them - for the rest of your life. We took a trip with them in 2004 and here we are 20 years later - STILL getting junk mail that we don't want. For some reason, they send two of everything to my long dead father. We haven't responded to them in any way for 20 years - but they still spam us CONSTANTLY. Please GO AWAY

Matt W.

5/5

Been using these folks for 15 years with no issues. Josh always takes good care of me and Julie is very helpful when he can't be reached. I have booked and then cancelled multiple cruises during Covid, and they always make the calls for me so I can relax. Refunds for cancellations received on time every time. Very professional and friendly people.

Tysha M.

1/5

If I could give less than one star I would, I do not recommend this unscrupulous travel agent Lanette Vargas for anything, besides not being able to answer any questions that was asked of her, she tried to keep the onboard credit for herself, we found out about this two days before the cruise ended. She used her access to the ship’s inner workings for her personal vendetta.
DO NOT USE LANETTE VARGAS “ LV LUXURY TRAVELS” FOR YOUR TRAVELING, SHE IS A SNAKE.

Erik H.

1/5

After booking a trip with one of their agents, we had to make a change. Our kids had gotten sick, and couldn't go to the destination wedding we were attending, so with over a month of notice we wanted to remove them from the room at the all inclusive resort ($875 for 4 nights). The agent claimed that the corporate office wouldn't allow any refund despite the destination resort allowing it. So I called the corporate office, and they say that despite their name and information that it has nothing to do with them, and that I should have planned our trip better.
USE TRAVELOCITY!!!