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Kroger - Indianapolis, Indiana

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 5718 Crawfordsville Rd, Indianapolis, IN 46224, United States.
Phone: 3172405000.
Website: kroger.com
Specialties: Grocery store, Propane supplier.
Other points of interest: Kerbside pickup, No-contact delivery, Delivery, In-store shopping, On-site services, Great produce, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Bakery, Food, Organic products, Pharmacy, Prepared foods, Salad bar, Toilet, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Transgender safe space, Quick visit, Plastic bags, Cheques, Credit cards, Debit cards, NFC mobile payments, SNAP/EBT, Credit cards, Free parking lot, On-site parking.
Opinions: This company has 1293 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of Kroger

Kroger 5718 Crawfordsville Rd, Indianapolis, IN 46224, United States
☎️3172405000

⏰ Open Hours of Kroger

  • Monday: 6 am–10 pm
  • Tuesday: 6 am–10 pm
  • Wednesday: 6 am–10 pm
  • Thursday: 6 am–10 pm
  • Friday: 6 am–10 pm
  • Saturday: 6 am–10 pm
  • Sunday: 6 am–10 pm

Kroger: A Comprehensive Overview

Kroger is a prominent and well-established grocery store chain operating across the United States. Located at 5718 Crawfordsville Rd, Indianapolis, IN 46224, it’s a convenient and reliable option for shoppers seeking a wide array of food and household products. Kroger's phone number is 3172405000, and their website, kroger.com, provides detailed information and access to online services. The store consistently receives a 3.8/5 average rating across Google My Business reviews, demonstrating a generally positive customer experience.

Key Features and Services

Kroger offers a comprehensive shopping experience designed to meet diverse customer needs. At its core, it’s a full-service grocery store, stocking a vast selection of fresh produce, meats, dairy products, and pantry staples. However, Kroger goes beyond traditional grocery shopping, offering a range of supplementary services. Notably, they function as a propane supplier, catering to customers’ home heating and appliance needs. The store’s dedication to customer convenience is evident through several key features:

  • Kerbside Pickup & Delivery: Kroger provides both kerbside pickup and delivery services, allowing customers to conveniently order groceries online and have them delivered to their doorstep or picked up at the store.
  • In-Store Shopping & On-Site Services: Customers can enjoy a traditional in-store shopping experience alongside a variety of on-site services, including a pharmacy, bakery, and prepared foods section.
  • Digital Convenience: The Kroger app is a cornerstone of their digital strategy, offering features like digital coupons, personalized deals, and the ability to manage rewards programs.

Product Specializations and Amenities

Kroger distinguishes itself through several product specializations and amenities. The great produce selection is consistently praised, indicating a commitment to freshness and quality. The store also offers a diverse range of organic products, appealing to health-conscious shoppers. Furthermore, the salad bar provides a convenient and healthy lunch option. Several other amenities enhance the shopping experience:

  • Accessibility: Kroger is committed to inclusivity, featuring a wheelchair-accessible car park and wheelchair-accessible entrance, alongside a wheelchair-accessible toilet.
  • Technology: Customers can utilize Wi-Fi throughout the store and take advantage of modern payment options including credit cards, debit cards, NFC mobile payments, and SNAP/EBT.
  • Other Services: Plastic bags, cheques, and free parking lot are also available.

Community Engagement and Values

Beyond its commercial operations, Kroger demonstrates a commitment to the local community. Notably, they actively support initiatives like LGBTQ+ friendly policies and a transgender safe space, fostering an inclusive environment. Recent promotions, such as the 24 case of soda $9.99 deal showcased online, highlight their focus on providing value to customers. The store’s willingness to offer free groceries as part of promotional campaigns further underscores this commitment. Kroger’s tagline, 'Shop with Us,' reflects a focus on customer satisfaction and a welcoming atmosphere. The store frequently caters to specific communities, as evidenced by the ‘Welcome Race Fans’ signage, demonstrating a targeted approach to customer engagement.

Operational Details and Location

The Indianapolis Kroger store, located at 5718 Crawfordsville Rd, is strategically positioned to serve a significant portion of the city’s population. It operates with extended hours, catering to various schedules. The store’s layout is designed for quick visit efficiency, allowing customers to complete their shopping trips promptly. The store is known for its efficient operations and strives to provide a pleasant shopping environment. The in-store shopping experience is complemented by the convenience of delivery and kerbside pickup options. Kroger’s investment in accessibility features, including ramps and accessible restrooms, ensures that all customers can comfortably navigate the store. The availability of a toilet further contributes to the overall convenience. The store’s commitment to accepting a variety of payment methods – including credit cards and debit cards – ensures that customers have multiple options for completing their transactions.

👍 Reviews of Kroger

Kroger - Indianapolis, Indiana
Paul J.
5/5

With all the price hikes going on KROGER keeps great deals.. I rather clip coupons on the KROGER app than go to another store and get played. Thanks for the free GROCERIES as well I’m GRATEFUL to shop here. WELCOME RACE FANS! 24 case of soda $9.99. KROGER DID IT AGAIN FREE SIMPLY 52oz 🔥🔥🔥🔥🔥🔥🔥

Kroger - Indianapolis, Indiana
Eugene G.
1/5

I shopped this morning and only self checkout lanes were available! I had a large amount of groceries and continually had to wait for help as I had to move items from the bagging area! There is no room for that amount of groceries! Hard to believe not one regular lane was available for customers getting a large amount of groceries! Then in the self checkout area there is only one employee to assist with all the customers needed help. It took almost as long to check out as it did for me to shop! I don't blame the unlucky employee at the self checkout, as this is a management issue!
Please open some regular lanes when the store is busy! I love the freshness and selection Kroger's provides, but please make it easier to checkout!!!

Kroger - Indianapolis, Indiana
Sarah P.
3/5

This location is generally kept well stocked and organized. However, it is poorly staffed during peak shopping times particularly evenings and Saturdays. It is common to have 30+ people waiting to check out and only 1-2 lanes with cashiers and 2 employees manning the self checkout areas.

Store would benefit from having a dedicated self checkout for customers with 15 items or less.

Kroger - Indianapolis, Indiana
Susan S.
3/5

This used to be a well run store. It is still well stocked. But it is very under-staffed and the over worked staff usually has an "attitude". I will drive (and so will others I know in the same area) several miles to avoid the unnecessarily long lines and slow movement - not enough cashiers or even self-help stations opening and functioning to adequately serve their customers. Not enough grocery stores in neighborhoods now and with population growth the monopolies can charge what they please - using various economic scenarios for price gouging. Some decent specials and decent choices still if you shop wisely- but the staff needs a major over haul and increase in number. ( If you are going to full automation the machines need to be functioning and self-repairing, too. Also, a customer discount for doing their own work. )

Kroger - Indianapolis, Indiana
Jason A.
1/5

Worst kroger I've ever been to, maybe the worst on the planet.

No carts or baskets to use.

There was a cart every fifteen feet in the parking lot.

Partly the neighborhood issue but definitely would avoid this place at all costs because it's just embarrassing.

Kroger - Indianapolis, Indiana
Mark P.
4/5

It looks like a normal Kroger. Large selection of food and supermarket items at low prices.
* 🎂🥖🍩 Bakery
* 🍗 Deli, and inexpensive hot fried chicken meals
* 💊 Pharmacy, and OTC medicine and health products
* ⚕️"Little Clinic" in store, in conjunction with St. Vincent's
* 🌹 Very large floral department, with flowers sold at low prices. Location demonstrates why Kroger calls itself "the largest florist in the world."
* Kroger "house brands" seem competitive to major brands in quality, and tend to be substantially lower in prices. I especially like the Big K Citrus Drop cola; and the Kroger Cheddar & Sour Cream Ripples potato chips.

Kroger - Indianapolis, Indiana
John S.
2/5

Born and raised in Speedway, come back for the race nearly every year. I will not be going back to this Kroger for a long time. This store has really gone downhill. Cashiers were rude acted like they couldn't be bothered. Store is crowded and the other shoppers just walk around at a turtle pace no one has a concern for others. Not a place I want to go anymore.

Kroger - Indianapolis, Indiana
Katelyn C.
5/5

Always a good experience when the workers are happy to help! She informed me of the pop deal even went and grabbed it for me! Someone passing by called her the Mom of Kroger! S/O to her!

Kroger - Indianapolis, Indiana
A L.
3/5

This Krogers is a nightmare. The store set up is just weird and confusing. It's always just so busy. Limited carts all the time. Staff can be rude. No restrooms that I see. Pharmacy. Clinic. Very fresh and good priced cut flowers. Produce is usually pretty good.

Kroger - Indianapolis, Indiana
Paul J.
5/5

With all the price hikes going on KROGER keeps great deals.. I rather clip coupons on the KROGER app than go to another store and get played. Thanks for the free GROCERIES as well I’m GRATEFUL to shop here. WELCOME RACE FANS! 24 case of soda $9.99. KROGER DID IT AGAIN FREE SIMPLY 52oz 🔥🔥🔥🔥🔥🔥🔥

Kroger - Indianapolis, Indiana
Sarah P.
3/5

This location is generally kept well stocked and organized. However, it is poorly staffed during peak shopping times particularly evenings and Saturdays. It is common to have 30+ people waiting to check out and only 1-2 lanes with cashiers and 2 employees manning the self checkout areas.

Store would benefit from having a dedicated self checkout for customers with 15 items or less.

Kroger - Indianapolis, Indiana
Susan S.
3/5

This used to be a well run store. It is still well stocked. But it is very under-staffed and the over worked staff usually has an "attitude". I will drive (and so will others I know in the same area) several miles to avoid the unnecessarily long lines and slow movement - not enough cashiers or even self-help stations opening and functioning to adequately serve their customers. Not enough grocery stores in neighborhoods now and with population growth the monopolies can charge what they please - using various economic scenarios for price gouging. Some decent specials and decent choices still if you shop wisely- but the staff needs a major over haul and increase in number. ( If you are going to full automation the machines need to be functioning and self-repairing, too. Also, a customer discount for doing their own work. )

Kroger - Indianapolis, Indiana
Mark P.
4/5

It looks like a normal Kroger. Large selection of food and supermarket items at low prices.
* 🎂🥖🍩 Bakery
* 🍗 Deli, and inexpensive hot fried chicken meals
* 💊 Pharmacy, and OTC medicine and health products
* ⚕️"Little Clinic" in store, in conjunction with St. Vincent's
* 🌹 Very large floral department, with flowers sold at low prices. Location demonstrates why Kroger calls itself "the largest florist in the world."
* Kroger "house brands" seem competitive to major brands in quality, and tend to be substantially lower in prices. I especially like the Big K Citrus Drop cola; and the Kroger Cheddar & Sour Cream Ripples potato chips.

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