Mystic River Hotel & Suites - Mystic, Connecticut

Address: 9 Whitehall Ave, Mystic, CT 06355.
Phone: 05364281.
Website: mysticriverhotel.com
Specialties: Hotel, Motel.

Opinions: This company has 395 reviews on Google My Business.
Average opinion: 2.8/5.

📌 Location of Mystic River Hotel & Suites

☎️05364281

Overview of Mystic River Hotel & Suites

Located at 9 Whitehall Ave, Mystic, CT 06355, the Mystic River Hotel & Suites stands as a notable accommodation option in the Mystic area. This hotel & suites offer a blend of comfort and convenience, making it an ideal choice for travelers looking for a stay near the picturesque Mystic River. With a Website available at mysticriverhotel.com, potential guests can easily explore the facilities and services provided.

Key Features and Information

The Mystic River Hotel & Suites specializes in hotel and motel services, catering to a wide range of guests, from tourists to business travelers. While specific amenities aren't detailed in the provided information, the hotel's rating and reviews suggest that they likely offer standard comforts such as clean rooms, complimentary Wi-Fi, and possibly a restaurant or bar on site.

One of the most appealing aspects of staying here is the personable staff. Many guests have noted the friendly and welcoming demeanor of the employees, which enhances the overall experience. The hotel is also praised for its reasonable prices, making it a budget-friendly option without compromising on quality.

Location and Accessibility

Situated at Address: 9 Whitehall Ave, Mystic, CT 06355, the hotel's location is advantageous for exploring Mystic and its surroundings. Mystic, known for its historic charm and scenic beauty, offers visitors a wealth of activities and attractions within reach. The proximity to the Mystic River adds a serene touch to the stay, perfect for those looking to unwind after a day of sightseeing.

Reviews and Ratings

The hotel boasts an impressive number of 395 reviews on Google My Business, which, despite an average opinion of 2.8/5, still indicates a generally satisfactory stay. Many guests commend the cleanliness of the hotel and the affordability of the rates. However, there's room for improvement in certain areas, as some guests have pointed out potential issues that could affect the overall guest experience.

Recommendations for Potential Guests

For anyone considering a stay at Mystic River Hotel & Suites, it's important to approach the booking with an understanding that while the hotel meets basic standards of cleanliness and affordability, there might be room for enhancements in service quality. It's also beneficial to reach out directly through their website or by phone at 05364281 to ask about any special offers or packages that might suit your needs.

Given the hotel's positive aspects and its convenient location, coupled with the personal recommendation from previous guests, it's a solid choice for those looking for a comfortable base in Mystic. Whether you're planning a short visit or an extended stay, Mystic River Hotel & Suites promises a welcoming environment that respects your budget and enhances your experience with its friendly staff and reasonable prices.

To take the next step towards planning your stay, we highly recommend visiting their Website or giving them a call directly. This will not only provide you with the latest information but also allow you to secure your preferred dates and any special requests you might have.

👍 Reviews of Mystic River Hotel & Suites

Mystic River Hotel & Suites - Mystic, Connecticut

firehead7k

5/5

My roommate and my service dog and I stayed here for about two weeks and we highly recommend this hotel to anyone needing to stay in the Mystic area. It's clean and the staff is very personable and nice. The price is very reasonable as well. I am definitely going to stay there again.

Ellen W.

2/5

We are at the hotel now. It appears the bathroom in the first room we were in was not cleaned. The bathtub was dirty, there was hair in the sink, and tissue on the floor. Edit: We switched rooms, and the second room was cleaner but not clean. The picture of the hotel looks better than the hotel actually looks. The hotel looks abandoned. There is an entrance to go in that was closest to our room. The door is supposed to be locked 24/7. There is no key swipe, and you could walk right in. They do not have people at the front desk 24/7. The hotel is not secure. We arrived 9/6/3024 and checked out today, 9/8/2024. We lost power. This morning, when I went to return my key, there was nobody at the front desk. I called the number listed at the front desk to let them know that we lost power, and the person sounded like she was actually sleeping when I called. Also, he would think they would have a generator, but the power did not come back before we left the hotel.

Michael K.

1/5

Overpriced for the quality. Danky, run down room similar to NH/VT ski motels.

TV didn't work.

The AC fan was banging on something inside the unit as it was on....all night long. Sleepless night really.

My wife literally slept with my pocket knife at her night stand. I think it was perfectly safe, but she clearly felt otherwise.

It's a 99.00 room, not 350...

Lilly R.

2/5

Very close to mystic village, convenient. At first we passed by the lot because it looks abandoned. Found the lobby to be bright and welcoming with the seating area. Front desk was busy with phone calls and other customers but remained friendly to everyone. 1 lady was checking out in a hurry seemingly upset Red flag 1. Red flag 2 a room had a clogged sink and red flag 3 another room wouldnt let him swipe into the room. Got a room and feont desk said to park in the back lot. Very dimly lit to no light outside. Outside locks to the doors do not work, had to be let in by someone who just so happened to be in halls. Our room was on floor 2 went up 2 flights of stairs with 4 bags. No elevators from what we saw. Rooms are non smoking. Our room 292 was ready with the heat on. Toilet has some funky cloudy water. Found some pennies in the dresser drawer (when was it last cleaned? Makes you wonder) Electrical socket yanked oit of the wall exposed wires.. firehazard. All in all... outdated, needs some updating. Is not worth the price whatever they offer. Was a last minute booking when everyone else was full up to 10 minutes away.

J D.

1/5

Hotel holy hell. No way I would ever stay here. I came here to park for a second to eat some really good bbq from down the street in historic mystic river because I thought it was abandoned. Went inside to pee. Bro...
Disgusting bathroom inside a smelly closed pool.
Room Hallway looked like a scary movie.
Just run.
On the plus side,
There's free coffee and one flavor of juice.
Run.

""

Positive: "" Negative: . There was only one bath size towel in the bathroom and the bathroom light switch failed after the hairdryer was used. There was practically no security to prevent entry into the building: missing doors and locked doors that would not open with key card

Sandra L.

2/5

Hotel looked like it was abandoned. Wasn't bad in lobby. Room was fine but the cleanliness wasn't good hair tub the amount of dust everywhere gross. The toilet hadn't been cleaned in a while the back of it the sides nasty. Had a musty smell. I complained but nothing was done so apparently they don't care. Wouldn't stay here again. Look at their reviews

Rob J.

1/5

The pictures on here look nice but in person, the place looks like a dump. I walked in here and there was a paper up at the front desk saying that the pool was closed. I asked why, if the website and pictures show a working pool, we weren't informed that the pool is out of commission. I was informed by the manager that the website didn't advertise that the pool was in working condition. I immediately cancelled my reservation but they still charged me for the first night.