Plain Goods - New Preston, Connecticut

Plain Goods is a highly regarded small business located at 17 E Shore Rd, New Preston, CT 06777. With a phone number of 08680280, this establishment can be easily contacted for any inquiries or assistance needed. Their website, plain-goods.com, provides further information about their services and products.

Specializing in a store experience, Plain Goods offers a range of onsite services, including delivery options for both local and distant customers. For those in need of same-day delivery, this option is available, ensuring that customers receive their goods promptly. Furthermore, the establishment boasts a wheelchair accessible parking lot, making it an inclusive and accessible destination for all visitors.

The store offers quick visit options for those seeking a speedy shopping experience, while also accepting credit cards for added convenience. With a strong reputation, Plain Goods has earned 56 reviews on Google My Business, reflecting a high level of customer satisfaction. The average opinion rating for the company is 4.2 out of 5 stars, demonstrating the consistent quality and reliability of their services.

To sum up, Plain Goods is a highly recommended store offering a diverse range of products and services tailored to meet the needs of its customers. With its commitment to accessibility, convenience, and quality, this establishment is well worth a visit. For those looking to explore the offerings of Plain Goods, be sure to check out their website or contact them directly at 08680280. Don't hesitate to experience the exceptional service and diverse product selection that Plain Goods has to offer.

👍 Reviews of Plain Goods

Chloe Z.

1/5

Very bad service. Received a $200 gift for my newborn baby in the wrong size which I sent back in the mail (at my cost) and received a gift card with a 1 year expiration in fine print. I realized less than 1 month after the card expired that it had expired and nicely and apologetically asked for an extension on the gift card, explaining the situation. After a few terse emails in response, I called the store and the store owner Andrew told me the card had been spent because they had sent the original purchaser a reminder of the card expiration date (rather than me), giving the gift card information to the original purchaser. No apology for sending the reminder to the wrong person, just an explanation that “that’s how our system works” and no attempt to rectify the situation. I was excited to come to the store and shop using my card, and I certainly won’t be shopping there anymore after the rudeness and dismissiveness of the owner. Avoid this business!

Maria L.

5/5

Aside from the beautiful store design, clothing, home accessories & decor, the staff at Plain Goods are by far one of the kindest people I have met at a store. I was a little nervous bringing my 5 year old inside because they have beautiful things that I didn’t want him to break. The owner, Michael and his beautiful mother, were so sweet and kind to my son, engaging him in conversation and when my son asked us to buy a beautiful hand made blue fan for him, the owner gifted it to him. On top of that, my husband’s knee was injured and they cleared a chair for him to sit while I shopped. I wish I could give this store a million star rating. I loved this store the first time I visited and I love it even more now. Thank you for your kindness and for making my son feel so special!!

Jessica M.

5/5

What an amazing store. It is so beautifully curated to the point I could spend hours looking at all of the merchandise and there are surprises around every corner. I have bought most of my closet staples at Plain Goods - all timeless and so well made. And last but certainly not least the staff is amazing - always pulling new items that they know I will love, such a personalized experience. I highly recommend spending some time here when you are in the area.

Tamara V.

1/5

My book club was in town having our monthly meeting and we explored the lovely town of New Preston. All was well until we toured this store. Shop was cute but staff was unfriendly, did not even greet us or assist with anything. Not a great impression! Don't think we'll be back. Glad to take our business to any of the other lovely shops in around town that have excellent customer service.

Catharine T.

5/5

I love Plain Goods! Not only is everything they sell the highest quality possible, but the staff is knowledgeable, helpful, and kind. The owners, Michael and Andrew, are so easy to talk to and never do a hard sell. It's a unique experience, and one I look forward to every time I'm in New Preston.

Pat M.

5/5

I finally had the opportunity to visit Plain Goods after following their journey on Instagram. It was well worth the trip. Not only is it one of the most thoughtfully curated selections of merchandise but the arrangement and atmosphere was really special to see. The staff couldn't have been more courteous and helpful. Thank you for the inspiration!

Renee S.

5/5

Simply walking into "Plain Goods" feels like a wonderful dream. The owners/buyers have exquisite taste. From classic clothing to unique wares for your home.
Excellent customer service! Great place to buy gifts for everyone you love, including yourself.

Janett P.

5/5

What a gorgeous shop - Plain Goods is a true destination! I gladly take that 75 minute drive for a feast of the senses. My purchases are items that I will cherish - a beautiful scarf, a colorful barrette, or a vintage tablecloth. The staff is gracious and very attentive, and I enjoy seeing the welcoming owners - I look forward to my next visit!