Quality Furniture Co - Monroeville, Pennsylvania

Quality Furniture Co: A Comprehensive Overview

For individuals seeking a furniture store in Monroeville, Pennsylvania, Quality Furniture Co. presents itself as an established business located at 1630 Golden Mile Hwy, Monroeville, PA 15146, United States. Reaching them is straightforward via their phone number, 7243270488. While their website currently lacks an online presence, this detailed report will highlight pertinent information to assist potential customers in making informed decisions. The company operates with a focus on providing a range of furniture options to meet diverse needs.

Key Features and Services

• Extensive Furniture Selection: Quality Furniture Co. specializes in offering a variety of furniture pieces, although the specific range isn't detailed online. It is understood that they cater to various styles and budgets.
• Delivery Services: Customers can benefit from convenient delivery options, which are crucial for transporting larger items.
• Accessibility: The store prioritizes inclusivity by offering a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that individuals with mobility challenges can easily access the premises.

Location and Accessibility

The store’s location at 1630 Golden Mile Hwy provides relatively easy access within the Monroeville area. The address is clearly stated, simplifying directions for customers. The commitment to accessibility, with designated parking and a wheelchair-accessible entrance, demonstrates a dedication to serving a broader customer base. This is a significant advantage for individuals with mobility impairments or those transporting items.

Customer Reviews and Reputation

Currently, Quality Furniture Co. has a limited number of reviews on Google My Business – specifically, only 1 review. This modest feedback indicates a potentially developing reputation. The average opinion, standing at 1/5, suggests that initial customer experiences haven't been overwhelmingly positive. It is important for potential customers to consider this when evaluating the business. Further investigation into these reviews could yield valuable insights into specific areas of concern or satisfaction.

Areas for Improvement

The lack of a dedicated website represents a notable area for improvement. A website would significantly enhance the customer experience by providing detailed product information, pricing, and potentially online ordering capabilities. Increased online visibility would broaden the store's reach and attract a wider audience. Furthermore, actively soliciting and responding to customer reviews on platforms like Google My Business is crucial for building trust and addressing any concerns raised by customers. A stronger online presence coupled with proactive customer service management could substantially improve the store's reputation and customer satisfaction. Given the current limited feedback, actively seeking and addressing customer concerns is paramount.

Contact Information

Phone: 7243270488

Address: 1630 Golden Mile Hwy, Monroeville, PA 15146, United States

Website: (Currently Unavailable)

Specialties: Furniture store

Other points of interest: Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance.

Overall Assessment

Quality Furniture Co. operates as a local furniture retailer in Monroeville. While the business provides essential services like delivery and prioritizes accessibility, the limited online presence and concerning customer reviews present challenges. Potential customers should carefully weigh these factors alongside the store’s location and services before making a purchasing decision. Investing in a website and actively managing online reputation would be beneficial steps for the company to enhance its visibility and customer satisfaction. The 1/5 average opinion suggests a need for significant improvements in customer service and product quality to shift the perception of the store.