Red Roof Inn & Suites Calhoun - Calhoun, Georgia

Wanda G.

To evade a lot of word salad_
The entire time from check-in to checkout was flawless.
Serenity, cleanliness, spacious, affordable, safe environment which is key!
Informative, accommodating, and cordial staff.
Five stars were born here!
🌟🌟🌟🌟🌟

Jessie

My husband and I booked and tried three different rooms. The first door wouldn't even open, as in the door mechanism was broken. We tried the second room after loading our stuff back up and went around back and started to unload. I walked inside and there were so many cleaning issues and maintenance issues. There were two cockroaches on the floor crawling, the ceiling in the bathroom had paint peeling off in large pieces, mold on the shower curtain, urine around the toilet, and the chrome molding of the diverter was black and corroded. We tried the third room and reloaded all of our stuff back up and went changed our parking spot for the third time. Went inside, and same cleaning issues except more urine around the toilet and this time, the shower head wasn't even secured in the wall. It smelled overwhelmingly like man's cologne and cigarette smoke inside the room which was really weird because we checked in late at night so I wonder if some of the vacant rooms are being used by staff for other things. We didn't bring our stuff in. I just brought a whole pack of sanitizing wipes and started cleaning for a while. It had been so neglected that I still felt gross. Even the makeup stains on the pillows in the last two rooms, gross. I asked for a refund and the front desk woman assured me that I'd get a full refund and to cancel the Hotels Booking. I did so immediately and switched to a clean hotel in the area. Hotels website sent me several emails saying they were trying to reach the manager but they couldn't reach her. Eventually, Hotels sent an email for a complimentary fifty dollars towards rewards due to Red Roof's Inn manager not returning their calls. I called the manager and spoke with her and she said Hotels was lying and they normally claim they can't reach the manager so they'll keep your money. She stated Hotels never once tried to reach out to her and that Hotels was lying. I contacted Hotels and they said they did try reaching out to her several times. They called her while I was on hold and this time she answered and said she would only give me a partial refund. This is not good enough for me. I literally left the hotel cleaner than I found it because I was adamant about trying to clean it. The manager lied to me, lied to Hotels and told them I agreed to a partial refund, but I didn't. I wanted a full refund. If anything, they should pay me for the time cleaning their hotel and not even staying in it or moving luggage into it. We were one vehicle of only a few, so it's not like we cost them money by holding a room for us, so they can't even argue that.
Besides this, it is in a sketchy area. I can only assume the good reviews exist because they probably delete the bad reviews. I definitely recommend avoiding this motel and booking at the hotel to the far left of them where the management is sweet, down to earth, and the rooms are clean.

seventh S.

Great place to stay. We had 2 dogs and a cat and we're in a bind one night. This place helped us out a lot. This room was great. We got the Sir for the extra room. Very affordable and spacious. Rooms were clean with zero issues. Very accommodating to my needs. You need somewhere, this is a good place to go

Jasmine B.

We just stayed for one night as we passed through but it was a great stay. The staff, both night and morning, were very friendly and nice. The room was clean and made for a good place to rest our heads for the night. Would definitely recommend a stay here.

J Z.

What a great stop over for our trip to Florida!!! It is the best value hotel we have stayed in yet!! The people are so friendly and the place is very well kept. The area feels safe and the collection of businesses beside the hotel made it a fantastic choice. Lots of restaurants and convenience right off the highway. I also appreciate their pet policy of no charge for the first pet. Thanks for being so thoughtful in how you run your business.

""

Positive: The staff were all very nice. Negative: The hotel was dirty. The sheets had not been changed between guests. When I pulled back the sheets there was hair in the bed. The room smelled bad and was overall very unclean. We left immediately but did get a refund.

Nicole M.

Pretty good location right off the highway and felt pretty safe. The deadbolt lock on my door didn’t fit right into the lock so I couldn’t use my deadbolt lock which wasn’t great.

Had my dogs with me and my dog was scared of going up the outdoor steps haha. Lots of loud noises especially if you are right in the front area by the McDonald’s. 4am delivery there was super loud and kept me up for a half hour.

Check in was easy and quick. Room was decently clean. Hot water in shower takes over 5 minutes to actually get hot.

Jenny A. M.

This was my second stay. I chose this location again as I felt safe with my child the first time we stayed. We actually had a positive first time experience. So we decided to stay here again on our way back home. However this time there was a domestic altercation at our building and we had to call the police. My child and I were so scared since we heard someone yelling in the parking lot and calling for help. It was so alarming that we couldnt go back to sleep but luckily the situation was handled and the couple were arrested.

We were assured by the front desk that the incident was over and it was taken care of. She also tried to comfort us by stating that this usually doesn't happen at this hotel since they have a policy not to rent to locals and it was talen care of immediately...she also added that this was a safe location and this incident was a one time incident.

For me it's the last time as I will probably not stay here again. After witnessing a scary situation with my child I will never stay here ever again. It could have been worse but luckily no weapons were involved.

Also it wasn't cheap to stay here either. This time around I was charged 40% more than the first time ($113). Pretty expensive for a "value/budget" motel. That's what I get for trying to save money this year for the holidays instead of going my usual Arbnb route.

Listen I hate to write bad reviews as I'm a consistent yelper who writes positive news on good service. But I had to write this one ro warn others about this place. It's unfortunate that my son had to witness this amd hide in the bathroom.

This truly was one of the scariest stays I have ever encountered in my life.