Red Roof PLUS+ & Suites Guilford - Guilford, Connecticut

The Red Roof PLUS+ & Suites Guilford is a well-established hotel located at 2300 Boston Post Rd, Guilford, CT 06437. Guests can easily contact the hotel via their phone number, 2034530123. Visitors can also explore more about the hotel on their official website: redroof.com.

This hotel specializes in providing outstanding services and facilities to its guests, including extended stay hotel, inn, and motel accommodations. Guests can expect nothing but the best during their stay at Red Roof PLUS+ & Suites Guilford.

As per Google My Business, this company has received 179 reviews from satisfied guests, reflecting its commitment to quality service and guest satisfaction. The average opinion of the guests is 3.5/5, indicating that the hotel is well-regarded and appreciated by those who have stayed there.

Situated in Guilford, Connecticut, Red Roof PLUS+ & Suites Guilford is in a prime location to explore the surrounding areas, making it a perfect destination for both leisure and business travelers. The hotel's staff is known for their excellent customer service, ensuring that guests feel welcomed and well-taken care of during their stay.

👍 Reviews of Red Roof PLUS+ & Suites Guilford

Paul G.

1/5

I can't see why this Red Roof in Gilford would get any more than a one star rating. The service was terrible from start to finish. To start we arrived early and even though the room was empty, management wanted to charge me 10 dollars an hour to put my bags down. And when we came back and finally checked in, the bed was turned down and had hair on the sheets as if someone slept there. And the bathroom reminded me of the public bathrooms at Penn Station. Now maybe this would be more than one star for $89/night but management had the audacity to charge $229 for this terrible experience. My family wanted me to get my money back but I would rather just forget this ever happened.

Carol G.

The pictures on their website are definitely not from this hotel. We had 7 rooms booked for family and friends after a wedding. I haven’t stayed in a place like this in a very long time. The stale smoke smell room was complemented by dirty floors, stained sheets, a bathroom sink held up with two random pipes for legs, a complimentary cockroach in a kitchenette cabinet. Worn mismatched falling apart furniture and a bathroom door that said it all. Something wanted out of that bathroom only to be upstaged by whatever wanted in. Pictures below. The cockroach did run off and we never found it so if you do decide to stay here and they give you room 113, check the cabinets. I think he lives there. And keep any food products in the refrigerator. That way if the critter has friends your food will be ok. |The room was so nasty on so many levels. Sleeping in your car would be a better option!

Karen

Positive: Spacious and clean. Good value for the price. A clean very basic place to sleep. Negative: The bathroom fan was so so loud and needs attention badly. The room was clean and large, but badly in need of basic maintenance and updating

GK B.

1/5

This place is terrible. Don't stay here unless you have to. Red Roof Inn is a franchise, and you can tell that after one visit here. The rooms are in shambles, and the staff look like family members, not professionals. I wouldn't trust the cleanliness here, or anything else. Don't stay, trust me, you're better off staying somewhere else even if that somewhere else is in your car...

Craig S.

After staying at this “hotel,” I understand better why the good ones in the vicinity sell out quickly. The quotes around “hotel” are strategic. It’s a motel. Our first impression was to flee, but we had already booked and paid for it. Check-in confirmed our initial impression when the receptionist asked if we needed a TV. Need a TV? Doesn’t our “suite” have a TV? Apparently, not all of them do. |The stairway to the second floor consisted of a steep set of cracked cement stairs so tiny that my size 10 ½ shoes struggled to climb. An older person or anyone with stability issues could not reach the second floor. As you enter the room, you wish you would have turned around and hopped back into your vehicle. |Inside our suite, the horrible review continues. After turning on the air conditioning, which did a fine job cooling the room, there was a strange smell we could not identify. Scanning the room, I was surprised to find a grasshopper perched upon the bedspread. I removed it and released it back into the wild. Thank you, Red Roof Inn, for a life-long anecdote. |The inspection of the space continued with one disgusting discovery after another. The towels were either stained or dirty. Upon looking beneath the pillowcases, you could see apparent blood stains. The bedspread and linens did not appear clean. The furniture was mismatched, old, and disgusting. The remote control to the optional TV was so dirty and sticky that I washed my hands after changing channels. I decided not to turn on the TV in the morning to avoid the remote. |The bathroom functioned well, although we found it difficult to survive with a tiny bar of soap that we shuttled back and forth between the shower and the sink. Despite a small kitchen area, we did not open the refrigerator door. We didn’t want to eat anything in that suite. |We should have put more effort into researching this place before booking it. The negative reviews we read are faithful to our experience. After a one-night stay, it is obvious how deceptive the pictures are. They do not reflect reality. We would not recommend this place since our collective mantra in the morning was, “We survived.”

Meaghan B.

1/5

We did not have a great experience at the Red Roof Inn in Guilford. Sheets were dingy and stained, walls and door jams had peeling paint, and worst of all were the roaches in the bathroom. Staff said they were aware of the problem and didn’t seem very interested in making things right. We had to get our own spray and do what we could for abatement when the front desk didn’t seem phased by our complaint. Do NOT stay here.

Christine

Positive: "" Negative: I had the worst experience at this hotel. They knew the room they gave us wasn't useable and they gave it to me anyway cause they were overbooked. there was already a sign on the wall at the check in about NOT renting out or room because of the smell...

Jessica H.

1/5

Cockroaches 🙁 the front desk didn't seem to care. They just said they're aware. The kitchenette had no pots and pans or utensils or anything to use in it, which kind of defeats the purpose.