Riya - The Travel Expert | Atlanta - Decatur, Georgia

Sanjay K.

Joel helped me and my kids with the OCI process. His help was instrumental in getting things done properly. It took a lot of the stress out of the process for me. I would recommend without hesitation.

Shrinivas Y.

Phillip Thomas has helped in Immigration tasks required for US citizenship and is a great help to have on your side to make the process smooth. I appreciate his help very much and recommend him.

Antherio D.

hi
I have had an excellent experience with them Dhruvi has helped me from the start to the end , I had to renew my parents USA visa, and it was managed by Dhruvi very proffessionly, or else it would have been difficult to manage. I will always use them for any other travel related matters.

Naina G.

I searched and researched my travel agents/agencies and called a few of them - one was Riya. Ms. Nisha Lalani answered my call. From the get go, she was very pleasant and welcoming. I needed to group itinerary from the US to Delhi, India and connecting to another destination. It was quite a complex task to coordinate flights when you have a group of people traveling from different places/airports yet do it together. Additionally the flight duration, long layovers and of course the cost were very important factors to consideration. Ms. Nisha said that I could call her anytime if I had any questions or matter I needed to talk or review. She was true and she honored her word - she was always available to take my calls. She gave my case a PRIORITY, WORKED PATIENTLY - checked with all available airlines and indeed got a very good itinerary, short flight duration, short layovers and at a reasonable price. She was prompt and clear in her communication. Frankly, Ms.Nisha is the best travel associate I ever met! What a treasure talent Riya has to have Ms. Nisha Lalani!!! My group is very pleased with the services provided. And Riya is now my official travel agency. Ms Nisha, you are a gem! I want to say "THANK YOU!"

sonny P.

Joel was friendly, and knowledgeable. It was very good and memorable experience with Riya travel,highly recommend.

Josni J.

Riya travels always have the best customer service, working for the people. Thank you, Joel. TX-

R Z.

I was suppose to travel from New York to India. I am a first time traveler. Me and my family coordinated with a travel/ticketing agency to book the tickets. They failed to mention anything about a visa. So i did not get to board the plane and now have to pay a hefty fee to reschedule the flights. I don't understand why it would not be a Standard Operating Procedure for them to mention, only mention about obtaining a visa not helping me with the process, because at the end i as a consumer have to pay the fees and use them again to re-book the tickets. I think there is a scam here. They don't mention anything and when a individual is rejected to board. I believe they benefit from this. They are safe because of this loophole that 'they are not responsible'. When i contacted them. The lady i spoke to mentions she bring the visa matter usually to people traveling to Europe. How much sense does that make. Why not mention it to every individual traveling to a country that requires them to have a visa. At the end we as a customer are being screwed over not the business. Terrible customer experience.

Prabhu

The third class company in booking airlines tickets their motive is to trouble passengers and make use their passengers money for their own dinning business at New York and other places. They cancel the ticket 4 days prior to your departure and they inform you 2 days before your departure date blaming airlines has cancelled our ticket which is total lie. As I was working for the same airlines industry during the same time as consultant I was able to get evidence from Delta Airlines their IP address from where they attempted to cancel my tickets first and later succeeded in cancelling it from their Dallas, TX branch. I request every customers not to book tickets through RIYA travels. Kindly file complaints to BBB for any agencies with operate from India like RIYA travel does and you will come to know the name of the company which is operating in US.

Riya Travels is operating under the name of Tripfur and cancel two or more customers every month to make use of this amount for their dinning business. They take two months to refund your own money and put you in worst situation by letting you know your ticket was cancelled by airlines a day before your departure date. These scammers who are sitting in India under the name of Tripfur is being operated by RIYA TRAVELS which I came to know after filling complaint with BBB. When I talked to travel agency they refuse to answer questions raised by Delta Airlines customer service instead they disconnected the call. Delta Airlines has clearly informed me that these guys are cancelling tickets on regular basis and asked me to file the complaint against them.

Request every individuals who face problems like me to file complaints to the following places - first with BBB in your area and then followed with other addressed provided below:

In my booking it shows dining business address. Which clearly indicates this agency is a fraud. Delta Airlines they clearly informed me that Riya Travels tried to cancel my ticket from Frankfurt and then finally succeeded in doing the same from Dallas, TX based on their IP address from where they were cancelled the tickets which was reported by customer service super visor of Delta Airlines. One to two passages are victims of this fraud travel agency. During the same time another family member posted review about his tickets were being cancelled for his entire family of 4 members. When enquired they will say Airlines has cancelled the tickets. Which is total lie. These agencies buy tickets in bulk and cancel and rebook again this has nothing to do with travel agents.

Never book tickets through RIYA TRAVELS or through its branches in India. Kindly report to BBB let everyone.