Shahrzad Travel - Los Angeles, California

Shahrzad Travel is a well-known and established travel agency that offers a wide range of travel services. They are conveniently located at Address: 1641 Westwood Blvd, Los Angeles, CA 90024, United States. Their expertise lies in providing personalized travel experiences and creating unforgettable memories for their clients.

One of the main strengths of Shahrzad Travel is their team of experienced travel agents who are dedicated to making your travel experience as smooth and enjoyable as possible. They specialize in Specialties: Travel Agent. Whether you're looking for a romantic getaway, a family vacation, or a business trip, Shahrzad Travel has the expertise to help you plan the perfect trip.

Shahrzad Travel offers a variety of services, including on-site services, online appointments, and language assistance. They have a wheelchair-accessible car park, entrance, and seating, making it easy for people of all abilities to visit their office. They also offer discounts for kids and family discounts, making it an excellent option for families.

According to Opinions: This company has 85 reviews on Google My Business. The average opinion is Average opinion: 3.1/5. These reviews highlight the agency's expertise in creating tailored travel experiences, excellent customer service, and knowledge of the travel industry.

Shahrzad Travel's website, Website: t.me. is user-friendly and easy to navigate. It provides information about their services, destinations, and special offers. They also offer online appointments, making it easy to schedule a consultation with one of their travel agents.

The agency's phone number is Phone: 3104779400. This is an excellent option for those who prefer to speak with someone directly about their travel plans. Their knowledgeable staff can answer any questions you may have and help you plan your trip.

Reviews of Shahrzad Travel

Mahyar Mohajeri

5/5

Best price and service especially for traveling to Iran

Sean F

1/5

Horrible experience with this travel agency and in particular Ms.Shahrzad herself. Customer service and professionality is a none existing and she is completely out of touch with booking system, Air fairs and voucher regulations. We were charged $200 for an Air Fair voucher to be used at the airport for extra Luggage piece which turned out to be not honored by the Airline at all ! when we tried to get a reimbursement , she denied the charges and referred us to the Airline. (Process still pending after 10 days )I believe as a travel agency ,the company is responsible for the information and booking procedure from A-Z as they earn commission on every ticket and services offered.
A fact that this particular agency is obviously unaware of.

Christian Kim Saeedi

1/5

I have a feeling my review last year was deleted. Giving one star to this agency is just a pity. They don't deserve one at all. The agent started pleasant and sweet. Later on, she got shady and made up a new policy every time to extort VICTIMS financially. If you would ask a question or any inquiry, she would snap and yell at you. I got a better deal with ORBITZ. Thankfully, my bank was able to work with the airlines. I got my money back. My only suggestion for future victims, RUN!!!!!

R S

1/5

Very poor customer service. The owner is pushing for her way and she complains about not having enough support and employees to help. They don't have time to find you the best deal and with the very first thing that pops up online they booked an expensive and overpriced non refundable ticket. I could have done a better service myself with a better deal and better seats. I will never book with them again. I mean they are not updated with the current customer service and not tech savvy.

Angelo Shamloo

1/5

The worse and worse MF travel agency in the world, do not buy a ticket from this agency they mess you up with Ticket, reservation and you will be regret.

Mel L

1/5

Bad attitude, horrible customer service and extremely rude to her employees. Ms. Shahrzad needs to take a seat and think really hard about how she could manage her business better. There’s a reason why her rating is low. I’ve been yelled at by her because she couldn’t juggle phone calls, customer complaints, and her business at the same time. I’ve heard other customers get yelled at while I was on hold. At one point she mentioned how she has a lot on her plate since her employees quit.

Zahra Noroozi

1/5

A nightmare! The worst travel experience I have ever had! This lady changed our tickets without giving any notice! We went to the airport to fly back to the US and go to work the next day, only to find out that we had no seats on that plane! We had to stay two more days and wait for the next flight! This was a few years ago. Bad Bad Agency!

Narges Menalagha

5/5

Very professional customer service; they called me a few times to follow up to reschedule my mom’s flight since it was canceled due to COVID. The gentleman was great as far as follow up with me; I kinda had forgotten about this! I really appreciate their level of professionalism. They always pick up the phone early in the morning or late evening; I definitely recommend Shahrezad Travel Agency.