Signal Travel and Tours, Inc. - Niles, Michigan

Sheri C.

Been using them since 1985 Tanya has been the best at helping us with all our vacations won't go anywhere else

Katherine P.

Have been going on-trips with them for years. Excellent staff. A nice variation of group trips, with reasonable fees.

Katie H.

Very disappointed in the lack of service this business displays at the Niles location. Two years ago we purchased a cruise for my parents. Had a horrible experience with the lack of communication with our agent. Sent emails, called numerous times during business hours (both agents direct line and general office #), left voicemails etc. Weeks later, still zero effort on their behalf to get in contact with me. Had to reach out to the St Joe office to even come across someone directly. After that whole ordeal we ended up being given to another agent who gave just minimal effort but because it was already paid for we had no other option. Fast-forward to two years later, decided to give them a go for a second time. Tried to give them the benefit of the doubt and that it was possibly just a one time not so great experience and I will give them one more chance. Tried for two weeks to get a hold of an agent and/or get a call back this second go around. I told myself I will make one more final call and if no one picks up, I move on and try and plan this vacation myself. I really just wanted the ease of someone doing the legwork for me. That is pretty hard to come by anymore. That last phone call I was able to get an agent and over a three week time. I heard back from her no more than two times. And still three weeks (and counting) after my last email and Voicemail to her direct line, I have yet to hear a response. We were wanting to book our second cruise and ready to do so once we were given all of our options. I ended up contacting the cruise line directly and booked it on the spot. Which I should’ve done from the get-go and it was a lot more simpler than I expected it to be. I will never refer this company to anyone. Save yourself time and go elsewhere. 👎🏼

Kathy G.

This was my second time using Signal travel. For a 60th birthday we booked a Disneyworld vacation.. We made plans to have lunch at Cinderellas castle. Tanja made our reservations 3 months in advance. When we arrived for our lunch reservation we were told we did NOT have a reservation. After checking we were told our reservation was at another location, which was at the opposite end of the park!! Not easy for a 75 year old to run to!! Very disappointing!! When I sent her an email to let her know she never responded to say she was sorry for the mix up! A response would have been nice!!

Greg M.

I recently went through signal travel and used Lindsey. She did an amazing job thoroughly planning my vacation getaway with my daughter to Disney. There was just so many ins and outs I didn't understand and she explained everything to a T.

Dennis R.

Lindsey & entire staff were very attentive to our wishes. The trip to Cancun Mexico turned out perfect. Thank-you once again, Dennis & Judy.

Steph 1.

Horrible place. Do. Not. Go.

They have screwed us over time and time again. There is no clear communication and they have done several things to frustrate what should be a joyous Honeymoon…

Mandi A.

They helped me purchase some Travelers Insurance right before a personal trip we had planned. Appreciate them being open to help rather than purchase the policy online.