Sonesta Select Tinton Falls Eatontown - Tinton Falls, New Jersey

Lucas S.

I had made a reservation at Sonesta through my airline, Frontier, for Friday, April 11. As someone who values planning and perfection — especially now that my wife is pregnant — I called on Wednesday, April 9 to confirm the reservation. The staff assured me everything was in order.

I traveled with peace of mind, confident that we would arrive to a confirmed room where we could shower and rest. But to my shock and deep disappointment, when I arrived at the front desk, I was told the hotel was full — including the room I had reserved. My confirmed reservation had simply been given away.

The front desk agent offered no explanation, no solution — just handed me a card with the manager’s contact details. I tried calling, but she never answered.

So there I was, with my pregnant wife, in the rain, forced to go hotel by hotel trying to find a last-minute room late at night. This was not just frustrating — it was distressing and completely avoidable.

I am extremely dissatisfied with the way this situation was handled. A confirmed reservation should be honored, and guests — especially those in vulnerable situations — deserve better treatment and accountability.

Jill B.

I was hesitant to stay here based on some of the reviews. I am very picky about hotels and can usually find something to complain about at any. I really have no complaints about this hotel. The rooms were exceptionally clean. The staff were great! So nice and patient with the young cheerleaders that were definitely a handful. I would absolutely stay here again.

Val C.

We chose this hotel because mainly the reviews were good and it was close to where we had to be the next day. We recommend this hotel. The bed is extremely comfortable. It’s very very clean, which is important. The bathroom is very clean. Ample parking.
For the hotel , I recommend a notepad in the room and also our particular room. I think it was number 239. There is a patch in the ceiling in the bathroom over the shower and while I appreciate them fixing whatever the issue was, they really should paint over that and make it look better that’s kind of the only eyesore I see in the room otherwise we have no complaints. Will you grab a Starbucks coffee on the way out however it was probably one of the worst coffees I’ve ever had - very watery and I’m not sure what happened with that batch, but it wasn’t very good. However, we do appreciate the effort . The hallway was very clean. There was no odd smell in the hotel when you walked in or the room. It was very nice and we definitely would stay here again and recommend it. We weren’t able to try the breakfast. I also would recommend bringing a plug as there are no USB outlets in the room for your electronics.

Schuyler G.

An excellent hotel if you just need a place to stay. Clean rooms and incredibly friendly staff.

A terrible place for anything else.

Despite advertising breakfast and a common area with alcohol service, all of those places were closed for almost the entirety of our 2 night stay because they intentionally gave most of their staff off for "the holiday season". You want to do right by your staff, fine I am all for it. Then don't advertise yourself to hockey tournaments with large groups that expect to be able to use all of your advertised services. The common area with alleged alcohol service was open for about an hour on the second night, and then promptly closed because "another guest was drinking outside alcohol". So everyone gets punished!! The breakfast area, staffed by the front desk clerk, was opened the second morning and we were offered store bought microwaveable Jimmy Dean breakfast sandwiches for $11. The "fitness center" is a converted room with half of a dumbbell set and 3 cardio machines. Oh it also had an empty rack for medicine balls and empty towel rack.

I paid $365 for this!? Never again.

If you just need a bed and a shower, consider staying here. If you expect actual hospitality, spend your hard earned money elsewhere.

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Positive: The staff were friendly and accommodating. I was able to get assistance with getting on Wi-Fi. The room was clean and staff was friendly. The hotel is close to shopping, eating places, etc. Can't wait to come back. Negative: N/A

Julia N.

I stay here about once a week, definitely worth the money. Always clean and very easy to find front desk staff who are always friendly. I like the layout of the rooms, it’s nice to have a couch, desk, and moveable table. Couches are sometimes sunken/a little worn out. Beds are comfortable enough. No breakfast but there is coffee/tea set out at 6:30am and there are coffee makers in rooms. Also very convenient to highways. Pizza/chinese/applebees very close

L C.

Staff, facilities, rooms, parking, nearby businesses, restaurants and other amenities makes this a great place to stay when visiting the Jersey Shore area near Routes 35 and 36. The rates are very affordable and competitive for the area!!!! Love this stay! Kudos to management and staff!

Devin C.

The boys in Impossible Dog 🎵❗️🐕 loved this place. The staff was very kind and extra accommodating. Lisette the manager was awesome!