Sprenger Health Care Village of The Falls - Olmsted Falls, Ohio

robert B.

I was a little apprehensive about going to nursing home right from the hospital! This being said, I must honestly say that this nursing home exceeded My expectations. This place was clean, cozy, comforting, and an extreme blessing to me! The nursing staff were professional, Caring, And friendly. You got the sense that they really cared about you and your health. Accolades go to the supporting staff in their kindness and their friendliness and their concern for your health. The OT and the PT both have an exceptional program in order to get you home quickly. I would recommend this facility to anyone who needs short term skilled nursing. By the way, the Meals weren’t too shabby! I would highly recommend Village of the Falls To anyone who needs short-term skilled nursing! Thank you to all of you for a job well done!!!❤️

Julie H.

Village Of The Falls was a great help to our family during a time of stress and crisis. My mom needed a temporary SNF after spending a week in hospital and before we could get her into assisted living in Columbus. Heather walked me through EVERYTHING I needed to know and made the experience as stress-free and as comfortable as possible. Misty met with me in person and spoke with me on the phone several times while helping me navigate all of the ins and outs of getting my mom's medical needs situated. Honestly, I can't say enough good things about the staff here and the time and effort they took to get my mom back on her feet. They taught me almost everything I needed to know about advocating for a loved one during a very difficult time.

Jeanenne R.

I couldn’t ask for a better place for my mom and her last days of this earth!! Village of the Falls and all of its staff are amazing, compassionate, caring, lovable, efficient and effective!!! Starting from the top the director Heather, admissions Misty, office manger Lauren, all of the nurses, aids, the cleaning staff everyone are completely fantastic!!!!! Mom started in the Assisted Living side and ended up in the skilled side and she loved every part of living there!!! HIGHLY RECOMMEND!!!! I truly love all of you at The Village of the Falls!!!! Thank you for EVERYTHING!!!

lauren R.

Village of the falls has been my work place for almost 2 years now. I am so proud and happy to be apart of such a wonderful team here at Village. I was an aide for 10 plus years before I took the administrative assistant position, the staff we have at Village of the falls are all so patient, kind and go above and beyond for our residents. I was new to the business side of the industry and all of my coworkers took me under their wings to help me succeed. I can’t say anything more than how thankful I am to work with such a fantastic team!

s M.

First one is to realize rehab facilities are facilities and not home. However, certain criteria should be observed even in facilities. This facility is understaffed. Having observed the operation at various times of the day, it seems to wane in the afternoon. Meals are never delivered at appropriate temperature. Most are cold. Nursing is highly undesirable as my family member had certain needs the nursing staff never monitored very well but were stellar at pushing pills, which is not always the best option. My family member upon discharge had pneumonia, which the staff never monitored or observed I took them immediately to the hospital. You must be vigilant over your family care. The rehab here is undesirable. It's a one size fits all and they have little room for change. My family member did not receive the rehab they needed. The rehab staff by in large were cocky and rude and unprofessional. Nursing complained alot as I observed staff complaining that they are not this that or the other thing and they are tired of fetching this that or the other. Walls are thin people. Family are not stupid. I gave two stars only because some of the aids did do their job satisfactory. In the over all picture do your homework in selection of a facility. Nice facility but if you need intense nursing care or legitimate rehab look elsewhere.

Kathryn G.

I went to Village of the Falls after suffering a broken leg. It is truly a wonderful place to recover. The nursing team is top notch. The aides treated me with care - almost like I was family. The dietary staff does an excellent job. The food was delicious, and they were so good about meeting preferences and special requests. The administration was welcoming, responsive and helpful. It was never a problem to have questions answered. But the shining star for me was the rehab department. I can truly say I enjoyed my daily rehab appointments. They helped me work hard to attain my goals, and I was able to go home much sooner than I anticipated. If you or a loved one needs rehab care or assisted living, please tour Village of the Falls. Choosing them will put your mind at ease.

L N.

**UPDATE*** my Dad is home now after his rehabilitation, this facility was nothing short of amazing, it is by FAR the best facility; from the building to the employees. If my dad ever needs to go to a skilled nursing facility for care again this will definitely be my choice, thank you to every single person at Villiage of the Falls for the outstanding care!
This review is completely honest and straightforward based on my experience to help you find the best establishment for your loved one.
First of all, let me say between my mom and my dad combined they have been in at least a dozen different skilled nursing/rehab rehabilitation facilities from Barberton, Akron, Stow, Tallmadge , Wadsworth and Cleveland. I have seen the worst of the worst, my dad is currently at this facility. Prior to choosing Village of the Falls for him I researched places for at least two hours and this facility was highest rated within an hour from his home. I was skeptical even with all the positive reviews, but chose this facility not having high expectations. I was still expecting mediocre at best.

I can honestly wholeheartedly say this is by far the cleanest facility I have ever been in. I was shocked when I walked through the doors at how spotless everything is and there are no bad odors unlike many other facilities. I then thought that maybe it was just the lobby area that was pristine to impress visitors, so I went through the double doors down the hall and the same cleanliness and high standards are throughout the building.
The rooms are spacious and they look more like a bedroom as opposed to looking like a hospital or nursing home room. The rooms are extremely clean,there is no peeling and everything is beautiful.. My dad even has a mini fridge in his room.

There are a lot of amenities at this facility and tons of different activities for the residents to take part in.
The physical therapy room is very clean and is plentiful with various equipment for rehab patients. The equipment looks new and in great condition.
While, in my dad‘s room, we had to press his call light so he could use the restroom, this is where I was expecting an hour wait time. Many other facilities that I have had experience with the call light goes unanswered for an extremely long time. To my surprise, someone was in his room within 10 minutes. The employee was very nice, helpful and caring.
I asked my dad about the food, my dad is a very picky eater and he said the food is actually decent, that means a lot coming from him. I was also able to bring my dad drinks and snacks.
So far, I am extremely impressed with Village of the Falls, they have exceeded my expectations. I know choosing a facility for a loved one whether short term or long-term can be extremely difficult, so please believe me when I tell you that this facility is excellent. I hope this review makes your choice a little easier, and if anything changes during my Dad’s stay , I will be sure to update.

Connie B.

We moved our Mom into her Assisted Living apartment in February 2021. She also utilized the rehab side post injury and ultimately moved into her long term care room about a year ago. The location of the facility allows for great views of nature. Our Mom regularly talks about the birds, squirrels and deer! If we have a concern it is properly addressed. Most of the aides are very kind, patient, and attentive. Mom calls them her other kids! Misty was our first point of contact and remains involved and accessible - we really appreciate her! I recommend Village of the Falls to other families.