The Madison Event Center - Covington, Kentucky

Stacie C.

HORRIBLE FOOD!! My friend paid for top tier food at her wedding and it was almost inedible. The veggies were hard, the prime rib was over cooked, the chicken was dry. The rolls were okay I guess. When she asked them to please reimburse so that she’s paying for just silver and not platinum they told her no. The bathrooms were leaking on the wedding below us so we couldn’t use the bathroom unless we went downstairs. Not worth the money.

Lindsey K.

Everything about working with The Madison was amazing. They are easy to work with and everyone is so nice. Planning a wedding is so stressful. It was nice to have everything I needed in one place (venue, catering, drinks etc).

Brittany B.

The Madison was so wonderful to us. I am a wedding photographer, and after being in the industry for over a decade, I knew The Madison would be a great fit for our event. We had our wedding reception in the beautiful Royale Ballroom and it was such a timeless and stress-free experience. I'm so happy that we chose The Madison for our wedding because not only was the experience leading up to the day so easy, and the staff were so kind, but our guests had such a great experience as well. It was so nice having the all-inclusive package. Not having to worry about set-up or tear-down was SO nice, and the food was amazing. The staff did such a great job on my big day, and it's so cool to see how consistent they are when I come back to photograph other couple's weddings. Thank you all so so much!!
Photo credits to: Christen Endicott Photography

Linh-An N.

Where do we even begin? The Madison Event Center/ Hotel Covington Staff has been phenomenal since day one. We worked extensively with both Ashley and Zoe. They probably answered hundreds if not thousands of emails I sent them! You can tell they love what they do and want the best for their couples. I had a couple moments where I seconded guessed every decision I made, and Zoe called me to talk though it all. She is an angel and the sweetest person I had the honor of working with and knowing.

We had our tea ceremony and regular ceremony at the Hotel Covington and reception at the Emerald Room at The Madison. The entire day was beautiful! The staff checked in on us often and made sure our parents/grandparents had everything they needed 🙂 The staff also helped us clean up everything at the end of the night! We are sincerely grateful we got married here 🙂 Thank you for everything.

Hayley M.

I cannot say enough great things about The Madison and all of their staff! From working with Amber and Riley throughout the entire planning process to all of the staff on the day of the wedding; every single interaction we had all went above and beyond our expectations. The day of I wasn't worried about anything relating to the reception because I knew they would pull everything off wonderfully - and they did! Our guests raved about the reception and how wonderful the bar selection, food, and late-night coneys were. I could go on and on, but my wedding wouldn't have been a joy to plan if I didn't work with The Madison. Can't recommend enough!

jackie C. J.

Staff, Venue and Food Perfect! We just had my Brother Daughters Ceremony and Wedding at the Madison. From the beginning to the end our family and friends were taken care of. No lines to get something to drink, food was buffeted, hot and delicious! Venue was clean from the sidewalks to bathrooms. Fire exits were cleared ( I checked), hallways lighted properly and staff uniforms very clean. Dance floor was packed from the first to last song! Great night!

Sarah L.

My husband and I got married here at the Madison on 5/18/19, and it was a perfect fairytale and dream come true! We were in the Loft for our ceremony and the Emerald Ballroom for our reception, and both spaces were absolutely beautiful! Our main reasons for selecting this venue were the all-inclusive nature of the package, getting a great deal for booking under a year from our wedding date, and the overall quality for the price we paid! We also loved that parking was free for all of our appointments and for the guests on the day of the wedding. Parking was so easy, located in the parking garage right beside Madison North and in a lot by Madison South.

One of the things that amazed me the most was the incredibly fast response time to all of my inquires and concerns during the planning process. We worked with Zoe Mendenhall, and she was the BEST Event Specialist we could ever ask for! She was absolutely the sweetest, always replied within the same day, was happy to help with anything she could, and more! She eased so much of my stress during the planning process. The rest of the staff were also wonderful and really helpful: Jake and Jeri were our night of coordinators, and they ensured we were well taken care of throughout the night! They made sure we had plenty of food and drinks, and kept everything running perfectly smoothly!

We also were impressed with the food! Everything was delicious, and one of our guests (who is quite the foodie) mentioned that our wedding made the top 5 for wedding food! We loved that they offered a Taste & Toast event for us to try all the food options and select our favorites, and this was complimentary! Most of all, I truly appreciated their attention to detail with respect to food allergies and preferences. I am gluten free/Celiac, and from the beginning, they always made sure I was taken care of and offered plenty of things I could eat. They also provided both kids meals and GF/vegan options for our guests!

Just two complaints about the process. They were inflexible and refused to refrigerate desserts in the back for me. This threw off my original plan for dessert as my cake needed to be refrigerated because of the mousse, which was stressful in the moment and forced me to switch plans entirely. Secondly, there was a major miscommunication that came up in my details appointment two months before the wedding. I had emphasized from the beginning that Chiavari chairs were my dream and an integral part of my vision for our big day. I was assured that it would not be a problem to upgrade to these and that this was documented in my selection. It was not a fun surprise to discover just weeks before the wedding that I was not going to have the chairs for our reception, but if I wanted them, it would be an extra $2,000. Because we did not budget for this, I could not afford them, and nothing was done to take responsibility on their end.

Overall, we are still happy we chose the Madison and had a wonderful experience!

Shane H.

I love this place . All in one venue - you can get married and your reception all in one spot or in different rooms. They have different vibes in each room which I think is super cool. Also the staff is super responsive and goes the extra mile to make your night perfect. There is a ton of great places for photos around that area and the food and hotel next door is perfect to end your wedding night. I can't say enough good things about it.